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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 10,062 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    1037
  • Shipping
    47
  • Quality
    8340

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93%
Positive
4,542
Neutral
198
Negative
143
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51,045 reviews

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How would you rate Ross-Simons?

Reviews (10,062)

Rating

Timeframe

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Reviews that mention popular keywords

shopping experience (173) quality jewelry (146) customer service (513) quality products (124) christmas gift (105) sterling silver (110) ross simons (1270) post office (17)
Thumbnail of user robertm5933
Rhode Island
2 reviews
2 helpful votes
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May 19th, 2023
Verified purchase
• Updated review

Great sales and fantastic choices of good quality jewelry.

Reason I chose this business:

Best jewelry store Ever!

Quality

Date of experience: May 19, 2023

Special deals are so easily available
April 6th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I have been a customer of Ross-Simon for years! And my mother & grandmother (RIP) always bought their jewelry from RS!

Date of experience: April 6, 2023

Thumbnail of user nerissab10
Illinois
1 review
0 helpful votes
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January 10th, 2023
Verified purchase

Would prefer a wider band otherwise the style was lovely.

Reason I chose this business:

Shopped with them before

Quality

Date of experience: January 10, 2023

Thumbnail of user juliah689
California
1 review
0 helpful votes
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August 23rd, 2022
Verified purchase

As always, Ross-Simons can be counted on for fast, reliable service and quality products.

Reason I chose this business:

I've been a customer for many years and always check the web site when I'm looking for something particular. Always a good selection and reliable quality.

Quality

Date of experience: August 23, 2022

Thumbnail of user laverneh56
Georgia
1 review
2 helpful votes
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May 15th, 2023
Verified purchase

The stud earrings are so beautiful and great quality.

Reason I chose this business:

It popped up on my social media.

Date of experience: May 15, 2023

Thumbnail of user sallyc369
Massachusetts
2 reviews
0 helpful votes
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August 22nd, 2022
Verified purchase

I like RS they sell quality jewelry at a good price. Never had any trouble returning merchandise.

Very good

Service
Quality

Date of experience: August 22, 2022

Thumbnail of user georgem2448
California
1 review
0 helpful votes
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December 19th, 2022
Verified purchase

Good products for very reasonable prices. Fast and efficient service.

Reason I chose this business:

Good products for very reasonable prices.

Quality

Date of experience: December 19, 2022

Thumbnail of user valeriec715
Virginia
1 review
0 helpful votes
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November 20th, 2022
Verified purchase

Quick and easy check out. Love the earrings. Will look fantastic for a black tie event.

Quality

Date of experience: November 20, 2022

Thumbnail of user annaw1056
Illinois
1 review
0 helpful votes
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July 24th, 2022
Verified purchase

Easy find items, great selections, competitive prices

Reason I chose this business:

Style, design and price

Quality

Date of experience: July 24, 2022

Thumbnail of user terrih429
Texas
1 review
0 helpful votes
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July 24th, 2022
Verified purchase

I prefer to only deal with vendor-harassing third party interference

Quality

Date of experience: July 24, 2022

Thumbnail of user lauraf1250
Kentucky
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Excellent customer service! For me, this is a number one priority in anything i purchase.

Reason I chose this business:

I’ve been looking at this ring for some time now…Purchased ring because of quick feedback (on weekend) from customer service and their immediate response to my questions.

Quality

Date of experience: July 23, 2022

Thumbnail of user davidl4598
Florida
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

Simple and easy wife loves her earrings! Came right away, good quality product

Reason I chose this business:

It pop up on facebook

Quality

Date of experience: June 2, 2022

Thumbnail of user dannyw290
Tennessee
2 reviews
0 helpful votes
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June 1st, 2022
Verified purchase

Would recommend totally. Bought for my wife & she loved the items

Quality

Date of experience: June 1, 2022

Thumbnail of user edithb124
Ohio
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

The necklace is beautiful and seems to adjust easily

Quality

Date of experience: June 1, 2022

Thumbnail of user reneel299
Pennsylvania
2 reviews
0 helpful votes
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December 10th, 2022
Verified purchase
• Updated review

You always have a good selection of jewelry, love everything I've bought

Reason I chose this business:

You always have a good selection of jewelry

Quality

Date of experience: December 10, 2022

Love your jewelry, I have several pieces
May 6th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Because it’s Mother’s Day and I bought something for myself

Date of experience: May 6, 2022

Thumbnail of user beverleyd38
North Carolina
1 review
0 helpful votes
  • Send Message
July 23rd, 2022
Verified purchase
Quality

Date of experience: July 23, 2022

Thumbnail of user barbaram2969
Virginia
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

No I hate these surveys… lucky I'm complaining this

Quality

Date of experience: July 23, 2022

Thumbnail of user judic94
New Jersey
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Easy purchase and love most things I've purchased.

Reason I chose this business:

Wanted to add to stack of rings

Quality

Date of experience: June 1, 2022

Thumbnail of user patriciat1906
Washington
1 review
1 helpful vote
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March 14th, 2023
Verified purchase

I haven't had any problems with ordering from you guys.

Reason I chose this business:

It’s my go-to for beautiful jewelry.

Quality

Date of experience: March 14, 2023

Thumbnail of user karlaf127
Texas
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Excellent attention, shipping and obviously gorgeous earrings.

Reason I chose this business:

Internet promotion.

Service
Quality

Date of experience: July 23, 2022

Thumbnail of user doloresk59
Nevada
3 reviews
1 helpful vote
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December 9th, 2022
Verified purchase

Could not have been easier. Had catalog. Enter item number and completed order.

Reason I chose this business:

Quality and price

Quality

Date of experience: December 9, 2022

Thumbnail of user kathleenh1403
Texas
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

Good quality... as described in catalog... prompt delivery!

Quality

Date of experience: June 2, 2022

Thumbnail of user danielm4196
Ohio
1 review
2 helpful votes
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May 31st, 2023
Verified purchase
• Updated review

Beautiful jewelry at a reasonable cost and delivery.Quick, easy, efficient!

Reason I chose this business:

Price and quality

Service
Quality

Date of experience: May 31, 2023

Quick & Easy!
April 11th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Ad in The Cinti. Enquirer & previous purchase.

Date of experience: April 11, 2023

Thumbnail of user barbaras3414
Pennsylvania
2 reviews
0 helpful votes
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July 23rd, 2022
Verified purchase

Some items are too costly; cute but need more definition

Reason I chose this business:

Like Flyers and Catalogs

Quality

Date of experience: July 23, 2022

Thumbnail of user robinq51
Florida
1 review
0 helpful votes
  • Send Message
June 2nd, 2022
Verified purchase

Just as described. Beautiful. Well packaged, delivered very fast. Thank you.

Quality

Date of experience: June 2, 2022

Thumbnail of user barbarah1640
Tennessee
1 review
0 helpful votes
  • Send Message
June 2nd, 2022
Verified purchase

Necklace came quickly & is absolutely beautiful! I will definitely order again in the future.

Reason I chose this business:

Great quality in everything I have ordered.

Quality

Date of experience: June 2, 2022

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 5 days

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