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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 10,049 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    1032
  • Shipping
    47
  • Quality
    8326

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93%
Positive
4,530
Neutral
198
Negative
143
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51,030 reviews

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How would you rate Ross-Simons?

Reviews (10,049)

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Reviews that mention popular keywords

shopping experience (173) quality jewelry (146) customer service (513) quality products (124) christmas gift (105) sterling silver (110) ross simons (1270) post office (17)
Thumbnail of user karend2110
North Carolina
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

Site is very user friendly and jewelry was great quality

Reason I chose this business:

Search and quality

Quality

Date of experience: June 23, 2022

Thumbnail of user emeekad
California
1 review
0 helpful votes
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May 5th, 2022
Verified purchase
• Updated review

You have good jewelry. The turnaround time from order to delivery was fast.

Reason I chose this business:

You have great looking jewelry.

Quality

Date of experience: May 5, 2022

So far so good
May 2nd, 2022
Verified site experience
• Previous review
Reason I chose this business:

They had a large and unique selection of jewelry.

Date of experience: May 2, 2022

Thumbnail of user pauletter79
Louisiana
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

Overall experience…Excellent! Received items in very timely manner!

Reason I chose this business:

Have purchased items in the past

Date of experience: February 17, 2023

Thumbnail of user sandras3377
Wisconsin
1 review
1 helpful vote
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February 17th, 2023
Verified purchase

This is a lovely, dainty bracelet. Exceptionally nice.

Reason I chose this business:

Clearance item was reduced again.

Quality

Date of experience: February 17, 2023

Thumbnail of user paulv851
Ohio
1 review
0 helpful votes
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May 6th, 2022
Verified purchase

Nice & easy to order with great selection of gifts

Reason I chose this business:

Previous customer

Reason I chose this product:

Liked their appearance

Quality

Date of experience: May 6, 2022

Thumbnail of user yolandar238
New York
1 review
0 helpful votes
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May 6th, 2022
Verified purchase

Easy to order fast find for what I needed.
Nice selection on the website

Reason I chose this business:

They had the earring I was looking for

Quality

Date of experience: May 6, 2022

Thumbnail of user cynthial1313
Arizona
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

Lovely jewelry with prompt service. We have used Ross-Simon's on many occasions.

Quality

Date of experience: June 16, 2022

Thumbnail of user soniag214
Kansas
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

Had a good experience and love the earrings i got!

Quality

Date of experience: June 17, 2022

Thumbnail of user susand2277
South Carolina
1 review
0 helpful votes
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May 5th, 2022
Verified purchase

Ross-Simons the best, never a problem, and jewelry is as described / pictured!

Quality

Date of experience: May 5, 2022

Thumbnail of user kesiab1
Washington
1 review
0 helpful votes
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August 12th, 2023
Verified purchase

I love my new earring! They are gorgeous and comfortable to wear!

Service
Quality

Date of experience: August 12, 2023

Thumbnail of user janec1107
California
1 review
0 helpful votes
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May 6th, 2022
Verified purchase

Easy to order and extremely happy with the quality!

Quality

Date of experience: May 6, 2022

Thumbnail of user ameliak75
North Carolina
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

Very happy with my purchase. I bought the earrings for a wedding. They are perfect!

Reason I chose this business:

Best price
Good reputation

Quality

Date of experience: June 12, 2022

Thumbnail of user nancyh2627
Florida
1 review
2 helpful votes
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May 14th, 2023
Verified purchase

Love your jewelry. Right price and on time delivery.

Reason I chose this business:

Convenience and selection.

Quality

Date of experience: May 14, 2023

Thumbnail of user margueritea26
New Hampshire
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

I ordered some jewelry for an upcoming wedding and was very happy with the purchase.

Reason I chose this business:

I wanted a thin ring with my children's birth stones, and I found it here. Perfect. Then I search for more Jewelry.

Quality

Date of experience: September 2, 2022

Thumbnail of user estherd132
Georgia
1 review
0 helpful votes
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August 14th, 2023
Verified purchase

Always very pleases with my purchases! Beautiful jewelry!

Reason I chose this business:

Quality is very good and love there styles!

Quality

Date of experience: August 14, 2023

Thumbnail of user anng959
Portugal
1 review
1 helpful vote
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August 11th, 2023
Verified purchase

The opal pendant is beautiful, and nicer than I expected.

Reason I chose this business:

I've shopped with R-S many times.

Quality

Date of experience: August 11, 2023

Thumbnail of user carolb3001
Colorado
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

Quick service Product lived up to expectations and is quite lovely. I'm very pleased.

Reason I chose this business:

Saw add in newspaper

Quality

Date of experience: September 2, 2022

Thumbnail of user loraleeh4
Idaho
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

My rings came quickly and I fell instantly in love.

Reason I chose this business:

Previously had a good experience.

Reason I chose this product:

My husband died 5 years ago. In my subsequent move I have lost my wedding rings. These rings have brought me joy. When I look at them I feel my sweet husband

Quality

Date of experience: May 4, 2022

Thumbnail of user cynthiar1384
Washington
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

I was very excited to get this ring and it is really adorable.

Reason I chose this business:

Catalog mailed to me

Quality

Date of experience: June 9, 2022

Thumbnail of user kathyf672
California
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Shopping at r&s for awhile now and have always been happy with results.

Quality

Date of experience: May 4, 2022

Thumbnail of user daniele1063
Florida
1 review
1 helpful vote
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February 14th, 2023
Verified purchase
• Updated review

Good prices. Easy to use website. My wife absolutely loved the earrings.

Reason I chose this business:

Price and convenience.

Quality

Date of experience: February 14, 2023

Good prices
February 7th, 2023
Verified site experience
• Previous review

Good prices. Easy to use website.

Reason I chose this business:

Price and convenience.

Date of experience: February 7, 2023

Thumbnail of user carloc89
North Carolina
1 review
0 helpful votes
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May 5th, 2022
Verified purchase

Was the product I wanted, free and timely shipping

Quality

Date of experience: May 5, 2022

Thumbnail of user nancym2882
Indiana
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

Good, there is a black jade and pearl ring I'm interested in but waiting for price to go down more

Quality

Date of experience: June 6, 2022

Thumbnail of user loreleik6
Maryland
3 reviews
0 helpful votes
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April 15th, 2022
Verified purchase

I love shopping here, the items always make me happy!

Reason I chose this business:

You have the items that I need for gifts ;)

Service
Quality

Date of experience: April 15, 2022

Thumbnail of user cynthiag1531
Colorado
1 review
1 helpful vote
  • Send Message
February 18th, 2023
Verified purchase

Easy Process. Love it. Will order again. Everything went well.

Reason I chose this business:

Browsing and nice price on my item I ordered today!

Quality

Date of experience: February 18, 2023

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 5 days

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