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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 10,043 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    1031
  • Shipping
    47
  • Quality
    8320

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93%
Positive
4,525
Neutral
198
Negative
142
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51,016 reviews

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How would you rate Ross-Simons?

Reviews (10,043)

Rating

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Reviews that mention popular keywords

shopping experience (172) quality jewelry (146) customer service (511) quality products (124) christmas gift (105) sterling silver (110) ross simons (1268) post office (17)
Thumbnail of user melissal1566
California
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

Some items shipped- others quite delayed. I need to follow up.

Reason I chose this business:

Good selection.

Quality

Date of experience: June 3, 2022

Thumbnail of user robertc4907
California
2 reviews
0 helpful votes
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November 25th, 2022
Verified purchase

Easy purchase product light then expected - thought would be heavier

Reason I chose this business:

Had ring i wanted

Quality

Date of experience: November 25, 2022

Thumbnail of user victoriac867
New Jersey
1 review
0 helpful votes
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June 3rd, 2022
Verified purchase

What a gorgeous ring in person! Brightens my mood every time I look down at it.

Quality

Date of experience: June 3, 2022

Thumbnail of user paulas923
Ohio
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Great. Unexpected lower price. Seems to be a good value

Reason I chose this business:

Saw Catalog

Quality

Date of experience: June 1, 2022

Thumbnail of user craigb844
New Jersey
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

All good thought it would have a little more bling

Reason I chose this business:

On internet

Quality

Date of experience: June 1, 2022

Thumbnail of user trudyo15
Colorado
2 reviews
0 helpful votes
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June 2nd, 2022
Verified purchase

Love the selection and prices! Can't wait to receive my order!

Reason I chose this business:

Googled what I wanted, and it looked amazing!

Quality

Date of experience: June 2, 2022

Thumbnail of user nataliyad8
Connecticut
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

Easy to navigate and choose the product at your site. Nice quality!

Reason I chose this business:

Good previous experience

Service
Quality

Date of experience: March 15, 2022

Thumbnail of user susang2870
Pennsylvania
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

Always can find something beautiful on your website.

Quality

Date of experience: June 5, 2022

Thumbnail of user charlottea230
Maryland
1 review
0 helpful votes
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June 3rd, 2022
Verified purchase

Lovely wearing them with many clothes. Wish they were bigger.

Reason I chose this business:

Previou buying

Quality

Date of experience: June 3, 2022

Thumbnail of user annr875
New York
1 review
0 helpful votes
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November 25th, 2022
Verified purchase

Ordered online experience was quick and uncomplicated.

Reason I chose this business:

Have ordered from RS before and I am completely satisfied with all my purchases.

Quality

Date of experience: November 25, 2022

Thumbnail of user dianner228
Alaska
1 review
0 helpful votes
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June 3rd, 2022
Verified purchase

Simple and easy process, processed very quickly, arrived in great condition

Reason I chose this business:

Looked interesting

Date of experience: June 3, 2022

Thumbnail of user ronaldg601
Florida
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

I order from RS all the time with great satisfaction

Reason I chose this business:

Good quality products- good service always

Quality

Date of experience: June 4, 2022

Thumbnail of user carolynk519
Florida
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

Good... I like the products and they are well made but too expensive

Quality

Date of experience: June 5, 2022

Thumbnail of user eb435
North Carolina
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

I love my new ring! Elegant yet simple. Will wear it often!

Reason I chose this business:

Chose R-S for the beauty of the merchandise.

Quality

Date of experience: June 4, 2022

Thumbnail of user kathys1947
Kansas
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Very user friendly website with good detail about products and policies

Reason I chose this business:

Special event

Quality

Date of experience: June 4, 2022

Thumbnail of user galap2
Texas
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

5 stars for everything *************************************

Reason I chose this business:

Liked the item

Quality

Date of experience: June 5, 2022

Thumbnail of user isabellah124
Illinois
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

My great granddaughter will know us forever. She can pass it down to a 5th generation.

Quality

Date of experience: June 4, 2022

Thumbnail of user danielleg195
Pennsylvania
2 reviews
0 helpful votes
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June 4th, 2022
Verified purchase

Great communication, fast delivery, beautiful dainty necklace.

Quality

Date of experience: June 4, 2022

Thumbnail of user patb723
Washington
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

The earrings are a bit too small to fit over my earlobes

Quality

Date of experience: June 4, 2022

Thumbnail of user lindar507
Illinois
3 reviews
4 helpful votes
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June 6th, 2022
Verified purchase

Always happy with my purchases and the service I receive.

Reason I chose this business:

I liked the bracelet I saw.

Quality

Date of experience: June 6, 2022

Thumbnail of user constancem513
Washington
1 review
0 helpful votes
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February 6th, 2025
Verified purchase

Wished you had size 10 on stock. Mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Quality

Date of experience: January 27, 2025

Thumbnail of user eugeneh965
Rhode Island
1 review
0 helpful votes
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February 3rd, 2025
Verified purchase

N/anananananananananananannnanannanannanannannnanannanananananan

Date of experience: January 24, 2025

Thumbnail of user odalisc4
Nevada
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Me encanta y estoy muy satisfecha mi experiencia como todas las veces que compro algo en Ross Simons no es primera vez que compro prendas y el servicio en general es excelente

Quality

Date of experience: June 11, 2024

Thumbnail of user jolenek70
South Dakota
1 review
1 helpful vote
  • Send Message
January 22nd, 2025
Verified purchase

Nooooooooooooopoooooooooooooooooooooooooooooooooooooooo

Quality

Date of experience: January 12, 2025

Thumbnail of user jr1429
New Jersey
1 review
0 helpful votes
  • Send Message
January 8th, 2025
Verified purchase

Jkjjjjjjjjjjjjjjjjjjjjjjjjjjhhjjhhhhhhhhhhhhhhhhhggg

Quality

Date of experience: December 29, 2024

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 5 days

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