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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 10,051 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    1033
  • Shipping
    47
  • Quality
    8329

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93%
Positive
4,533
Neutral
198
Negative
143
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51,034 reviews

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How would you rate Ross-Simons?

Reviews (10,051)

Rating

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Reviews that mention popular keywords

shopping experience (173) quality jewelry (146) customer service (513) quality products (124) christmas gift (105) sterling silver (110) ross simons (1270) post office (17)
Thumbnail of user stephaniep1435
Missouri
1 review
0 helpful votes
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July 27th, 2022
Verified purchase

Thanks thanks thanks thanks thanks thanks thanks thanks thanks

Quality

Date of experience: July 27, 2022

Thumbnail of user adas78
North Carolina
2 reviews
0 helpful votes
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June 13th, 2022
Verified purchase

Es hermosa quedan muy lindas y buena calidad. Yo la recomiendo

Reason I chose this business:

Por que me gustan sus prendas

Quality

Date of experience: June 13, 2022

Thumbnail of user gwendolynl63
Colorado
1 review
0 helpful votes
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June 25th, 2022
Verified purchase
• Updated review

Good good good good good good good good good good good good

Reason I chose this business:

Like the jewelry

Quality

Date of experience: June 25, 2022

Good good good
June 18th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Like the jewelry

Date of experience: June 18, 2022

Thumbnail of user janetl1295
New Jersey
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

N/A………………………………………………………………………………………………………………………..

Date of experience: August 3, 2022

Thumbnail of user joed1713
Virginia
1 review
2 helpful votes
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September 13th, 2023
Verified purchase

Easy……………………………………………………………………………………………………………………..

Reason I chose this business:

Referred by a friend

Quality

Date of experience: September 13, 2023

Thumbnail of user robertj2607
Texas
1 review
2 helpful votes
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December 12th, 2022
Verified purchase

More nonsense more nonsense more nonsense more nonsense

Reason I chose this business:

NY Times ad

Quality

Date of experience: December 12, 2022

Thumbnail of user anthelmar
Texas
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

***************************************************************************

Quality

Date of experience: May 26, 2022

Thumbnail of user cathyl505
Texas
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Good good good good good good good good good good good good good hood

Quality

Date of experience: May 26, 2022

Thumbnail of user sarad750
Maryland
1 review
1 helpful vote
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February 14th, 2023
Verified purchase

Excellent, excelent, excellent, excelent, excelent, etc.

Quality

Date of experience: February 14, 2023

Thumbnail of user evyeniap
Massachusetts
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

————-//////—///-////////////////////////::::::::::

Reason I chose this business:

—/////////////:::;(4;///2–//:;,,: :)( ;; 3—22:;::;;;

Quality

Date of experience: June 16, 2022

Thumbnail of user briang1616
Colorado
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

ABCddddddddddda; sdflkajsdf; lakjsdf; laksdjf; alsdkjfa; sldkjf

Quality

Date of experience: July 23, 2022

Thumbnail of user gosetter
New Jersey
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

——————-////////////////////////////////——-///////////////////

Quality

Date of experience: June 7, 2022

Thumbnail of user yogeshp53
North Carolina
1 review
0 helpful votes
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December 1st, 2024
Verified purchase

N/A N/A N/A N/Azzzzzzz-
-zzzzzzzzzzzzzzzzzzzszzZzzzzzz

Reason I chose this business:

Found what I was looking for

Date of experience: November 21, 2024

Thumbnail of user elizabethe2480
Minnesota
1 review
0 helpful votes
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November 24th, 2024
Verified purchase

...hfftrgtewflkmfdsajesoiurjnerdslkjnv;ldsafDSNFLJNDslikfjheW;LNFs

Reason I chose this business:

Item not available elsewhere, other items cheaper elsewhere, but better deal with $30 off promotion here.

Date of experience: November 14, 2024

Thumbnail of user xx216
Florida
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

Xxxxxxxxxxxxxxxxxxxxxxcxxccccccccccccxxxxxxxxxxxxx

I needed to return my item (not because I didn’t love the ring but because it didn’t work for the purpose I bought it). The customer service person was very understanding and helpful - she emailed me a label and I returned the ring the same day I received it. My refund was available just days later. Easy Peezy!

Service
Quality

Date of experience: October 24, 2024

Thumbnail of user susanm4434
California
1 review
0 helpful votes
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July 24th, 2022
Verified purchase

...

Quality

Date of experience: July 24, 2022

Thumbnail of user josephp2311
Kentucky
1 review
0 helpful votes
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December 26th, 2022
Verified purchase

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Reason I chose this business:

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Quality

Date of experience: December 26, 2022

Thumbnail of user edithf63
New York
1 review
0 helpful votes
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May 16th, 2022
Verified purchase

...

Quality

Date of experience: May 16, 2022

Thumbnail of user jefferyl104
Ohio
1 review
1 helpful vote
  • Send Message
August 26th, 2022
Verified purchase

...

Quality

Date of experience: August 26, 2022

Thumbnail of user enidb38
New York
1 review
0 helpful votes
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February 21st, 2025
Verified purchase

All was OK except for requests for address info which were not clear. The bracelet itself is chic and trendy. It can be worn alone or layered with a few others. I ordered the 7 inch version but, perhaps because of the design, it is a little bit longer than 7 inches. Am enjoying my purchase and have not taken it off since I received it.

Quality

Date of experience: February 21, 2025

Thumbnail of user gaylent3
Colorado
1 review
1 helpful vote
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February 14th, 2025
Verified purchase

Fair pricing and ease of search/sort criteria. Was disappointed in the packaging. A very nice wrapping and ribbon, but chain necklace was still in the plastic and just laid carelessly within (not arranged into the clips, etc.)
—- at a steakhouse, you pay for the "sizzle," not merely the steak … —-
No way to discover this until during presentation on Valentine's Day …..

Quality

Date of experience: February 15, 2025

Thumbnail of user laurag3722
New Jersey
1 review
0 helpful votes
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February 16th, 2025
Verified purchase

Love 😍 💖 Ross Simon. Brought a Murano heart necklace for My Ninety year old mom was her Valentine gift she hasn't taken it off. The necklace arrive next day just in time for V-day the presentation box was lovely. And you could not beat the price Thanks Ross Simon.

Quality

Date of experience: February 16, 2025

Thumbnail of user sandrah4687
Illinois
1 review
0 helpful votes
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February 15th, 2025
Verified purchase

Ordering is very easy process. Products are good quality. I wish they would use larger closing pieces. The spring hinge is small as is the end ring to clasp making it difficult to handle and engage the two.

Quality

Date of experience: February 15, 2025

Thumbnail of user anthonyc2438
Florida
2 reviews
0 helpful votes
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February 17th, 2025
Verified purchase
• Updated review

Do not use USPS if you are promising me a delivery by a particular holiday. They are undependable. I needed these 3 items for presenting on Valentines and two consecutive days. Since they were late, Valentine's day and the next day were spoiled. Very disappointed but not surprised in USPS... Even Amazon only uses them when nothing else can be used. Follow their lead, please.

Quality

Date of experience: February 17, 2025

Thumbnail of user barbaraj1383
Barbara J. – Ross-Simons Rep

For all orders to be received by Valentine's Day customers need to select Valentine's Day Delivery at checkout. If this option is not selected, orders are not expressed out with a guaranteed delivery date. Private message sent.

Good price
November 6th, 2024
Verified site experience
• Previous review

Good price. Pretty dangle

Reason I chose this business:

I've been here for 25 years

Date of experience: October 27, 2024

Found something!
February 1st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Been here for 15 years

Date of experience: February 1, 2024

Thumbnail of user katherineb2249
Virginia
1 review
0 helpful votes
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February 15th, 2025
Verified purchase

I've been looking for the perfect birthday gift for my friend who was born on St Patrick's Day -- and you had that beautiful emerald/citrine ring and the emerald drop ear wires. They are perfect, and I can't wait to see my friend's face when she opens the box/pouch.
Since I was at that, I also ordered the trio of ear wires -- one sapphire (for me), one emerald (for Rori), and one ruby (for my 24-hour twin Penelope). They're an unusual shape, which is perfect.

Quality

Date of experience: February 19, 2025

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 5 days

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