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Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,311 reviews
I purchased a paper clip necklace with Toggle. I did not like it and called to return. Good experience on the phone. Returned and received a refund.
I love the jewelry and I have liked almost everything I have ever ordered.
Date of experience: November 17, 2024
Awesome selection of jewelry……………………………………………………………….
Christmas Shopping
Date of experience: January 1, 2025
Easy to navigate website and see specials at an affordable price. Highly recommended
Seen advertised on instagram
Date of experience: January 1, 2025
Very quick delivery especially as it was so close to Christmas
Had the bracelet I wanted with delivery in time for Christmas
Date of experience: January 1, 2025
I ordered a birthday gift for my mother online, and it came sooner than expected.
Date of experience: January 1, 2025
I need to send the chain back. It's a little too delicate and worried it will tangle.
Date of experience: January 1, 2025
I love the fact that I can view items on my phone before I order. The prices are affordable for everyone.
Date of experience: November 22, 2024
Good prices and sales
Date of experience: March 13, 2024
Quick and effective searches and Ross & Simons provides affordable products as well as expensive ones.
I needed to protect my jewelry with a magnetic clasp with safety chain.
Date of experience: March 5, 2023
I receive my items within three or five days.
Prices are reasonable.
Jewelry is stunning.
I loved the sunflower bracelet.
Date of experience: May 11, 2022
No comments, satisfied, wish the jewelry is bigger but it ok, I like it
Date of experience: December 23, 2024
I've been buying from Ross Simon for probably 20 years and I love everything I've bought. The quality and the selection is excellant
You had the item that I wanted
Date of experience: November 26, 2024
I've always been happy with Ross Simons. Great quality. I'm wearing my ruby drop earrings now and have had lots of compliments.
Was looking for a ruby pendant. The price is right and as always great quality.
Date of experience: November 23, 2024
The service is great at Ross-Simons. I'm not that pleased with this bracelet. It is a bit flimsy. I thought the quality would be better.
Date of experience: November 12, 2024
I can always find something here that will be loved. Easy website and care-free shopping with quality product.
Always have something I will like at a great price.
Date of experience: November 23, 2024
These earrings are beautiful. Very happy with my purchase and arrived pretty quickly.
Date of experience: December 31, 2024
Fast shipping, great product at a decent price. Will be ordering again!
Date of experience: December 31, 2024
Loved the necklace chain, it was as described unlike other sites I bought from. Thanks!
Date of experience: December 31, 2024
I never received my package in the mail, so I did not get my free gift, fast shipping or $50 coupons. Very disappointing.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 15, 2024
I joined as a VIP and it took several tries to use my coupon. If it wasn't for Ross Simon calling me, I would not have purchased again.
I love the quality of their jewelry.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 8, 2024
Very beautiful amethyst necklace, bought to go with the ring I bought before
Date of experience: December 25, 2024
I always find an appropriate piece of jewelry for a gift, and at a great price!
Date of experience: December 14, 2024
Nice things. Easy to purchase.
Date of experience: November 9, 2023
Was looking for something for a friend's little dog, and also found something for me.
Date of experience: August 8, 2023
Always easy to order and great prices! I ordered 2 bracelets, but I think I'll only keep one, which is the paper clip link.
Good sale on 18K gold Italian bracelets.
Date of experience: March 25, 2023
I always shop here for myself and gifts.
Date of experience: February 12, 2023
I always find what I need.
Date of experience: January 11, 2023
My buy was just what I expected. Very pleased with my selection of fine jewlery.
Date of experience: December 30, 2024
My order came in a timely manner and was packaged nice. My earrings are beautiful, thank you
Date of experience: December 10, 2024
Ross Simmons has been great on quality products and on service. I always get great prices and beautiful jewelry.
Date of experience: November 22, 2024
Very easy to move around site. Great bargins. Super Sellection
Variety of product...mainly great prices for super quality items.
Date of experience: October 3, 2024
Thank you… Christmas gifts for daughters arrived timely.
Date of experience: December 30, 2024
Ross always delivers, my wife loves everything I have purchased.
Date of experience: December 30, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
Your VIP Coupons will not be sent by mail, they are sent to your email address on file. We have re-sent the email to you, so you can have access to the coupons. The coupons are all the way at the bottom of the email. Also, in order to get the free two-day shipping, you must always sign in using your VIP account. This way the computer will recognize you as a VIP member. Signing in as a guest will not allow you the Free 2-day shipping or access to your coupons. If there are any issues with your signing into your account, with resetting your password, please reach out to us at (800) 835-0919 and we will be happy to assist. Thank you for being a valued VIP member. We have also reached out via email to assist.