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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    930
  • Shipping
    47
  • Quality
    7515

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.8%
Positive
3,464
Neutral
155
Negative
112
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48,311 reviews

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Reviews (8,865)

Rating

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Reviews that mention popular keywords

shopping experience (149) quality jewelry (121) customer service (464) quality products (110) christmas gift (99) sterling silver (102) ross simons (1125) post office (17)
Thumbnail of user drorv1
Florida
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

Simple and easy I got the wrong size so they are sending me a new one.

Service
Quality

Date of experience: December 30, 2024

Thumbnail of user madisond800
Florida
1 review
0 helpful votes
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January 9th, 2025
Verified purchase

Fast delivery and quality product. I wear it almost everyday.

Quality

Date of experience: December 30, 2024

Thumbnail of user michaeln4522
Ohio
1 review
1 helpful vote
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January 9th, 2025
Verified purchase

Quick and easy...except for this review which was a pain. Next time i will delete

Quality

Date of experience: December 30, 2024

Thumbnail of user debbies2997
Florida
1 review
0 helpful votes
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January 9th, 2025
Verified purchase

High quality, will continue shopping in the future as well.

Quality

Date of experience: December 30, 2024

Thumbnail of user vincents1544
New York
1 review
0 helpful votes
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January 9th, 2025
Verified purchase

You'll b a satisfied customer when purchasing from Ross-Simon.

Date of experience: December 30, 2024

Thumbnail of user kevinb6185
Georgia
1 review
0 helpful votes
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December 17th, 2024
Verified purchase

Crab necklace looks great. I thought it was gonna be small. But it's pretty decent size to it.

Quality

Date of experience: December 7, 2024

Thumbnail of user catheriner1917
North Carolina
1 review
0 helpful votes
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November 10th, 2024
Verified purchase

The bracelet was smaller than I thought…But it was sweet and perfect! It was the perfect gift for someone who doesn't wear a lot of jewelry and love simple!

Quality

Date of experience: October 31, 2024

Thumbnail of user barbaraj1383
Barbara J. – Ross-Simons Rep

We are glad that you were able to find the perfect gift, we hope your friend loves it!

Thumbnail of user williamk4613
Minnesota
1 review
0 helpful votes
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January 7th, 2025
Verified purchase

Product was lighter than I expected for the money. It felt like it was plastic.

Quality

Date of experience: December 28, 2024

Thumbnail of user adriennev49
New York
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

It was fine, but I had ordered gift wrapping and paid for it, but the item arrived without the gift wrapping-disappointing.

Reason I chose this business:

I do like the products

Date of experience: November 22, 2024

Thumbnail of user kayanner1
Arizona
1 review
0 helpful votes
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December 2nd, 2024
Verified purchase

I have purchased at leat 10 pieces from Ross Simon for myself and for gifts. All have been an absolute HIT!

Reason I chose this business:

As a repeat customer, I wanted to see if you had early Black Friday deals, which you DID! YAY!

Date of experience: November 22, 2024

Thumbnail of user joyceb2486
Tennessee
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

I thought the items were highly overpriced and even one of them would not open to even use it.

Reason I chose this business:

Ease of shopping

Quality

Date of experience: December 5, 2024

Thumbnail of user lindal6627
Oklahoma
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

It was just what I wanted. Great quality. Packaging was very nice as well. Shipment was fast.

Reason I chose this business:

Cross necklace came across my feed

Quality

Date of experience: December 26, 2024

Thumbnail of user kathleenm4607
Rhode Island
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

Easy checkout
Easy to find what I wanted!
Quality was very good.

Reason I chose this business:

Liked the product

Quality

Date of experience: December 26, 2024

Thumbnail of user kimberlyf2299
Connecticut
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

Arrived in time it's beautiful
Fast shipping
Love it!
Can't wait to give it to my friend

Quality

Date of experience: December 26, 2024

Thumbnail of user patriciaa4248
Virginia
1 review
0 helpful votes
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January 7th, 2025
Verified purchase
• Updated review

It was a fine experience. The bracelet was beautiful and my sister loved it.

Quality

Date of experience: December 28, 2024

It was a fine experience
December 28th, 2024
Verified site experience
• Previous review

Date of experience: December 18, 2024

Thumbnail of user dianas2810
Illinois
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

I have a small collection of pieces from this store. I first bought from them 22 years ago a necklace and earrings I wore to my wedding.

Reason I chose this business:

To buy two birthday presents.

Date of experience: November 20, 2024

Thumbnail of user terrim1332
New York
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

Shopping online was seamless, easy ordering & beautiful jewelry.

Reason I chose this business:

I saw a Ross+Simons tv commercial and was enticed to shop.

Quality

Date of experience: December 29, 2024

Thumbnail of user margaretk2215
Florida
1 review
0 helpful votes
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December 28th, 2024
Verified purchase

Great. It arrived on time. Loved tgat both items came together!

Reason I chose this business:

Looked for years

Quality

Date of experience: December 29, 2024

Thumbnail of user pp339
Canada
1 review
0 helpful votes
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January 8th, 2025
Verified purchase

Good quality jewelry for reasonable prices. Been using the chain and bracelets everyday.

Quality

Date of experience: December 29, 2024

Thumbnail of user lisas8685
Arkansas
1 review
0 helpful votes
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January 8th, 2025
Verified purchase

These earrings were prettier than pictured and arrived in time for Christmas activities

Quality

Date of experience: December 29, 2024

Thumbnail of user lerydav
New York
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

Gorgeous cross and bracelet with my deceased pets' names. I loved them!

Reason I chose this business:

Gift for myself

Quality

Date of experience: December 29, 2024

Thumbnail of user donnah4834
California
1 review
0 helpful votes
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January 8th, 2025
Verified purchase

I have always had great service & been happy with the quality!

Quality

Date of experience: December 29, 2024

Thumbnail of user remyk14
Florida
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

Easy and enjoyable so far! Quality products. Beautiful jewelry.

Reason I chose this business:

Christmas gift for my wife.

Quality

Date of experience: December 29, 2024

Thumbnail of user christinec4336
Pennsylvania
1 review
0 helpful votes
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January 8th, 2025
Verified purchase

Never have any problems with Ross-Simons shipping. Always receive merchandise promptly.

Quality

Date of experience: December 29, 2024

Thumbnail of user scottm2558
Washington
1 review
3 helpful votes
  • Send Message
January 8th, 2025
Verified purchase
• Updated review

Perfect in every way. I love it?great prices fast shipping awesome service

Quality

Date of experience: December 29, 2024

I love you guys!
October 9th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Great product. Descent prices fast shipping

Date of experience: September 29, 2024

Perfection
September 9th, 2024
Verified purchase
• Previous review

Easy to navigate the whole sight. I always shop here because it has great jewelry great prices and super fast shipping

Reason I chose this business:

You guys are great

Quality

Date of experience: August 30, 2024

You make it so easy
June 30th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I love your stuff

Date of experience: June 20, 2024

Love your jewelry
November 22nd, 2023
Verified site experience
• Previous review
Reason I chose this business:

I always shop here

Date of experience: November 22, 2023

I love shopping here
October 1st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Because I Lori Miller, have shopped here at least 45 times and I love this stuff

Date of experience: October 1, 2023

Love this
June 23rd, 2023
Verified site experience
• Previous review

Date of experience: June 23, 2023

It is so easy to use!
March 27th, 2023
Verified site experience
• Previous review
Reason I chose this business:

My wife loves it!

Date of experience: March 27, 2023

I love shopping with Ross Simon
October 28th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I love the jewelry

Date of experience: October 28, 2022

Easy to use
June 15th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Love this shop

Date of experience: June 15, 2022

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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