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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    930
  • Shipping
    47
  • Quality
    7515

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.8%
Positive
3,464
Neutral
155
Negative
112
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48,311 reviews

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How would you rate Ross-Simons?

Reviews (8,865)

Rating

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Reviews that mention popular keywords

shopping experience (149) quality jewelry (121) customer service (464) quality products (110) christmas gift (99) sterling silver (102) ross simons (1125) post office (17)
Thumbnail of user lornaj53
Massachusetts
1 review
0 helpful votes
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January 4th, 2025
Verified purchase
• Updated review

Excellent variety of jewelry and very affordable prices.and arrived very fast.

Quality

Date of experience: December 25, 2024

Beautiful Bracelet
August 5th, 2024
Verified purchase
• Previous review

Very easy. And very nice jewelry. Looks better in person. Very happy with purchase. Thank you, LJ

Reason I chose this business:

Very reasonable prices.

Quality

Date of experience: July 26, 2024

Thumbnail of user naomig236
Arizona
1 review
0 helpful votes
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December 5th, 2024
Verified purchase

My interest is piqued with your catalogs and my shopping experience finalized at your website after seeing good pics/videos and reading reviews.

Reason I chose this business:

Quality of your items, great customer service by phone should I need it.

Date of experience: November 25, 2024

Thumbnail of user sharong3598
Maryland
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

I love the ease of online shopping. The quality of Ross-Simon jewelry is great. Any necessary returns or exchanges are easy.

Reason I chose this business:

I love the selection of jewelry and the quality.

Date of experience: November 17, 2024

Thumbnail of user suzannew1003
Washington
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

Shopping was easy and the Webb site is easy to use.

The website was very easy to negotiate.

Reason I chose this business:

Ad in the Wall Street Journal.

Service
Quality

Date of experience: December 26, 2024

Thumbnail of user irynao8
California
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

Service great, quality is great!
Love it, love it, love it, love it

Quality

Date of experience: December 26, 2024

Thumbnail of user jylm5
Washington
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

Easy online shopping & ordering experience; found exactly what I wanted & Ross-Simons didn't disappoint…I am a return customer because the quality, selections & reasonable prices that are offered can't be beat!

Quality

Date of experience: October 14, 2024

Thumbnail of user danielf3308
Florida
1 review
0 helpful votes
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January 5th, 2025
Verified purchase
• Updated review

Great experience and price, quality is very good, was a Christmas gift for my wife.

Quality

Date of experience: December 26, 2024

Web site was easy to navigate
December 26th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Had a product I wanted and a good price

Date of experience: December 16, 2024

Thumbnail of user brendap1724
Ohio
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

Easy ordering and receiving. Very unique style. Live 2 tone jewelry

Quality

Date of experience: December 26, 2024

Thumbnail of user christinek2486
Tennessee
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

Love my ring! Just beautiful. It sparkles on the right hand.

Quality

Date of experience: December 26, 2024

Thumbnail of user amyh4080
Missouri
1 review
0 helpful votes
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December 25th, 2024
Verified purchase

Attractive jewelry at reasonable prices. Wonderful, broad selection!

Reason I chose this business:

Ease of ordering

Quality

Date of experience: December 26, 2024

Thumbnail of user angelab4834
Louisiana
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

Love this ring and it fit perfectly! Would definitely recommend!

Quality

Date of experience: December 26, 2024

Thumbnail of user lizr560
Minnesota
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

Received the order in record time. Very happy with my experience.

Quality

Date of experience: December 26, 2024

Thumbnail of user walterv195
Alabama
2 reviews
0 helpful votes
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January 5th, 2025
Verified purchase

Previous gifts all have been very nice. Quality products. Thank you.

Quality

Date of experience: December 26, 2024

Thumbnail of user roxannel212
Indiana
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

This is my fourth purchase from you and I have been thoroughly satisfied with each

Quality

Date of experience: December 26, 2024

Thumbnail of user wh150
New York
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

I bought the Garnet heart earrings as a Christmas gift for someone. They were perfect.

Quality

Date of experience: December 26, 2024

Thumbnail of user saraj1270
Washington
1 review
0 helpful votes
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December 18th, 2024
Verified purchase

The piece of jewelry was just what I expected. I purchased for a dress and its perfect.

Quality

Date of experience: December 8, 2024

Thumbnail of user jeanettel369
Pennsylvania
1 review
1 helpful vote
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December 1st, 2024
Verified purchase

Surveys are so much easier they don't ask so
This now becomes annoying this now becomes annoying this now becomes annoying you're asking so much

Quality

Date of experience: November 21, 2024

Thumbnail of user shelleyp326
South Carolina
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

Found the perfect necklace for my daughter! Will definitely shop again in the future.

Quality

Date of experience: December 19, 2024

Thumbnail of user lugeaniaj
Tennessee
1 review
0 helpful votes
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December 1st, 2024
Verified purchase

Items that I have purchased have been just what I wanted. Everything that I have purchased I have received complements with "oohs and aahs".

Reason I chose this business:

Have shopped here for years, never been dissatisfied.

Date of experience: November 21, 2024

Thumbnail of user barbarav2089
Florida
1 review
0 helpful votes
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January 4th, 2025
Verified purchase

Beautiful bracelet. Love the colors of the scarabs and the fit is perfect.

Date of experience: December 25, 2024

Thumbnail of user alans2826
New Jersey
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase
Service
Quality

Date of experience: December 23, 2024

Thumbnail of user jamesk6312
Louisiana
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase

It was a very quick process. I purchases exactly what I ordered!

Reason I chose this business:

They had what I was looking for.

Service
Quality

Date of experience: December 23, 2024

Thumbnail of user elaines1310
Pennsylvania
1 review
1 helpful vote
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November 28th, 2024
Verified purchase

I ordered 18kt hoop earrings for my granddaughter, they're beautiful!
She loves them!
I am never disappointed in anything I order from Ross-Simons

Reason I chose this business:

Past experiences. Quality and great customer service.

Date of experience: November 18, 2024

Thumbnail of user terris886
Ohio
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

I purchased the Ross Simon silver Halloween charm bracelet and have worn it every day in October! It is the cutest bracelet- such fine craftsmanship- and it makes me so happy since, next to Christmas, Halloween is my favorite holiday. I know it will be an heirloom piece in our family

Quality

Date of experience: October 6, 2024

Thumbnail of user barbaraj1383
Barbara J. – Ross-Simons Rep

Halloween is one of our favorite holidays as well! The pieces are so cute. We are glad to learn that you love the bracelet, and we know you and your family will love it for years to come!

Thumbnail of user carlynh7
Michigan
1 review
0 helpful votes
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January 4th, 2025
Verified purchase

Came quickly, came correct, and are beautiful. No complaints, no comments.

Quality

Date of experience: December 25, 2024

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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