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Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,312 reviews
Encountered a slight issue and they were all over it. Thanks
Date of experience: December 23, 2024
I gave Ross Simmons my email and cell number because Ross represented that I would get $20 off my order wit a coupon code. After multiple attempts, there was no form field to apply the code and now I think Ross took advantage of me.
Date of experience: December 22, 2024
Excellent…. From ordering to receiving my earrings. Beautifully made.
Date of experience: December 23, 2024
Great earrings! Very pretty. Color of the citrine is beautiful.
Date of experience: December 23, 2024
Easy to navigate. The Murano glass jewelry from Venezia is beautiful.
Liked what I saw
Date of experience: December 23, 2024
Easy to order, will be here in time for christmas. Shipped fast and is high quality
Daughter loves it
Date of experience: December 23, 2024
My ring is absolutely beautiful! Fits well and was very easy to order
They had the ring I wanted
Date of experience: December 23, 2024
Reasonable price and quick delivery. Would shop with them again.
Beautiful jewelry
Date of experience: December 23, 2024
Easy and fast it thrilled with the quality.plan to return items.
Friend recommended this bracelet
Date of experience: December 23, 2024
I don't want to review until after Christmas. Daily asks are way too much.
Online search for flowered earrings.
Date of experience: December 23, 2024
User friendly easy and receives before Christmas great experience
Wife shops here a lot
Date of experience: December 23, 2024
Excellent service and item as envisioned. I used to purchase at Raleigh, N.C. Store, but none available in Montana.
Item not available local jewelry stores. Have had good experience with Ross Simon thru the years.
Date of experience: November 20, 2024
I've ordered a number of times and also had to return items and have always had a positive, seamless experience.
Catalog caught my attention
Date of experience: November 19, 2024
Disappointed and returned item. Very tiny pendant and chain to delicate.
Customer service very helpful and placed a new order for a different item which was delivered before Christmas.
Date of experience: December 21, 2024
All went smoothly with my order and I received my product in the time promosed
Date of experience: December 22, 2024
Product i wanted
Date of experience: December 20, 2024
Like items but size didn't fit. Can't get anyone from customer service to return my calls
I need an RG # to return earrings and ring. I have emailed, called and left a voice mail still no response.
Please call me with. Return goods number
*******539. Cindy Brake
Date of experience: December 22, 2024
Ross-Simon's is quick & easy to order from.
Delivery is fast and 95% of the time I really like the items ordered. When
I don't Ross-Simon's is ready to help with my return and to issue full credit.
Past expetience
Date of experience: September 23, 2024
I'm delighted with the ring and earrings I brought for my personal gift this year.
Date of experience: December 22, 2024
Easy to order, fast shipping. Long time customer, always impressed.
Date of experience: December 22, 2024
Your website was easy to navigate.i love how've beautiful this ring is/
Date of experience: December 22, 2024
Excellent selection of products I was looking for. Jewelry box is beautiful.
Found what I was looking for, the price was fair with quick shipping.
Date of experience: December 22, 2024
Very good. I bought a ring and when it came, it wasn't for me. Making the retun was easy anot now I have chosen something more to my style.
Great do deal with. Quality jewelry.
Date of experience: November 20, 2024
Easy to order, arrived as described but I decided to return it as the ring was too fancy for me.
I sent a note I was returning the item, no problem. They offered to help me pick another ring.
Date of experience: October 4, 2024
Easy to place the order, reasonable delivery time.
Date of experience: June 28, 2023
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
