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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    930
  • Shipping
    47
  • Quality
    7514

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.8%
Positive
3,465
Neutral
155
Negative
113
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48,312 reviews

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How would you rate Ross-Simons?

Reviews (8,865)

Rating

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Reviews that mention popular keywords

shopping experience (149) quality jewelry (121) customer service (464) quality products (110) christmas gift (99) sterling silver (102) ross simons (1125) post office (17)
Thumbnail of user deborahb5082
Maryland
1 review
0 helpful votes
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December 26th, 2024
Verified purchase

I will always shop at Ross Simon's
Something for all budgets. That I love

Quality

Date of experience: December 16, 2024

Thumbnail of user josephg4260
New Jersey
1 review
0 helpful votes
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December 31st, 2024
Verified purchase

Good selection and item arrived quickly and was as pictured.

Quality

Date of experience: December 21, 2024

Thumbnail of user robinm2397
Illinois
1 review
0 helpful votes
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December 28th, 2024
Verified purchase

Online ordering and delivery was very smooth, great quality and value for money

Reason I chose this business:

Online shopping

Service
Quality

Date of experience: December 18, 2024

Thumbnail of user marthar1988
Mexico
1 review
0 helpful votes
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December 1st, 2024
Verified purchase

I always get my jewelery o time, but the same bracelet was purchasd a few months ago, and the price was under $200.00

Reason I chose this business:

I needed a bracelet to replace a lost one

Date of experience: November 21, 2024

Thumbnail of user michaell10363
Illinois
1 review
0 helpful votes
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December 31st, 2024
Verified purchase

The ordering process was a pain. However,the necklace was nice,and the shipping
Was fast.

Quality

Date of experience: December 21, 2024

Thumbnail of user susang5702
Ohio
1 review
0 helpful votes
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November 29th, 2024
Verified purchase

The pair of earrings I ordered were defective. The clasp on one of the earrings did not keep the earring closed.

The customer service representative was very helpful in giving me all the information in order to return the damaged earrings and receive a replacement.

Service
Quality

Date of experience: November 19, 2024

Thumbnail of user melindas804
Tennessee
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

Looking forward to the gift its a birthday gift for my daughter.

Reason I chose this business:

Pretty necklace for a birthday

Quality

Date of experience: December 19, 2024

Thumbnail of user edk1189
New Jersey
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

Na on this purchase thank you thank you very much thank you..

Quality

Date of experience: December 21, 2024

Thumbnail of user marks11208
Washington
1 review
0 helpful votes
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December 31st, 2024
Verified purchase

Just having to give a response here is irritating. You should make it optional

Quality

Date of experience: December 21, 2024

Thumbnail of user barbarar4650
Tennessee
1 review
0 helpful votes
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December 31st, 2024
Verified purchase

I purchase these Christmas bells every year for my children!

Quality

Date of experience: December 21, 2024

Thumbnail of user stevel3906
Ohio
1 review
0 helpful votes
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December 31st, 2024
Verified purchase

Pretty disappointed. Pictures made it look luxurious, but it's closer to dollar store jewelry.

Quality

Date of experience: December 21, 2024

Thumbnail of user brendad2845
North Carolina
1 review
0 helpful votes
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December 31st, 2024
Verified purchase

Definite positive experience. Great price and quick delivery on a lovely necklace!

Quality

Date of experience: December 21, 2024

Thumbnail of user thomash5794
Oregon
1 review
0 helpful votes
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December 31st, 2024
Verified purchase

I purchased a gold ring with 1.0 total carat weight of diamonds

Quality

Date of experience: December 21, 2024

Thumbnail of user paular457
Rhode Island
4 reviews
3 helpful votes
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December 31st, 2024
Verified purchase
• Updated review

Great quality and value. Modern designs. Prompt service..

Quality

Date of experience: December 21, 2024

Great styles and value
August 10th, 2024
Verified site experience
• Previous review

Date of experience: July 31, 2024

Great values and selection
May 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Regular customer

Date of experience: April 26, 2024

Great values,design, and quality
March 2nd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Frequent customer

Date of experience: March 2, 2024

Great values and styles
October 10th, 2023
Verified site experience
• Previous review

Date of experience: October 10, 2023

Regular customer
August 21st, 2023
Verified site experience
• Previous review

Regular customer. Great values.

Date of experience: August 21, 2023

Great value and quality
July 5th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Returning customer

Date of experience: July 5, 2023

Always great service,quality, and value
February 1st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Have been a recurring customer

Date of experience: February 1, 2023

Great values and modern designs
January 22nd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Have purchased items in the past. Satisfactory

Date of experience: January 22, 2023

Thumbnail of user denisef538
Virginia
3 reviews
1 helpful vote
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December 31st, 2024
Verified purchase
• Updated review

Was as it looked in the picture, I'm very happy with my purchase!

Quality

Date of experience: December 21, 2024

Cute
October 3rd, 2024
Verified purchase
• Previous review

These earrings will be fun for Halloween! I'm pleased with them!

Quality

Date of experience: September 23, 2024

Perfect
July 20th, 2023
Verified purchase
• Previous review

Just what I was looking for! Perfect length and weight!

Reason I chose this business:

Pricing, quality

Quality

Date of experience: July 20, 2023

Thumbnail of user michaelm20556
Massachusetts
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

Easy checkout. Item was exactly as described. I would buy from Ross - Simons again.

Reason I chose this business:

Saw an ad on Instagram

Quality

Date of experience: December 21, 2024

Thumbnail of user kennethh3058
North Carolina
1 review
0 helpful votes
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December 21st, 2024
Verified purchase

Many nice items reasonable price my wife has always wanted one. It is a surprise.

Reason I chose this business:

My wife tells me good quality

Quality

Date of experience: December 21, 2024

Thumbnail of user suea553
Arizona
2 reviews
0 helpful votes
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November 26th, 2024
Verified purchase

Purchased earrings and ring and very pleased with delivery and quality of the items. Will continue purchasing for Ross Simons.

Reason I chose this business:

Wanted to buy myself sterling earrings

Date of experience: November 16, 2024

Thumbnail of user melissal3195
North Carolina
1 review
0 helpful votes
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December 30th, 2024
Verified purchase

Their jewelry is beautiful and their prices are even better!

Quality

Date of experience: December 20, 2024

Thumbnail of user kathyh2854
Washington
1 review
0 helpful votes
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December 4th, 2024
Verified purchase

Have ordered mulitple times and the quality is always good. Been ordering for a couple of years now each Christmas

Reason I chose this business:

Sale for christmas present

Date of experience: November 24, 2024

Thumbnail of user alicem1873
New York
1 review
0 helpful votes
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December 8th, 2024
Verified purchase

I ordered online and received them when expected. The packaging is lovely and the earrings are beautiful.

Quality

Date of experience: November 18, 2024

Thumbnail of user deborahb5080
Florida
1 review
0 helpful votes
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December 25th, 2024
Verified purchase

The earrings are just as described and good qua,it's for the price. Fast delivery.

Quality

Date of experience: December 15, 2024

Thumbnail of user dranawns
Florida
1 review
0 helpful votes
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December 27th, 2024
Verified purchase

The jewelry is great quality and received the product in a timely manner.

Quality

Date of experience: December 17, 2024

Thumbnail of user normab620
Florida
1 review
0 helpful votes
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December 30th, 2024
Verified purchase

Ordering on line was easy,and customer service was excellent

Customer service was great

Service
Quality

Date of experience: December 20, 2024

Thumbnail of user lindam10253
New Jersey
1 review
0 helpful votes
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December 27th, 2024
Verified purchase

I made a gift purchase, both myself and person receiving gift were happy.

Quality

Date of experience: December 17, 2024

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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