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Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,312 reviews
Always good with quality purchases and my daughters and granddaughters were thrilled with their gifts.
Easy to work with and good customer service.
Date of experience: November 16, 2024
Order has always on time & looks just like what I ordered. I have ordered rings, bracelets & necklaces & always been very satisfied.
Because I have ordered rings in the past & they have been beautiful & what I expected.
Date of experience: November 16, 2024
I am very pleased with my Ross-Simons jewelry! I will continue to shop with this wonderful company.
I love Ross-Simons jewelry! I have been shopping with this company for years.
Date of experience: May 8, 2022
Beautiful cz studs. I ordered for my son as a Christmas gift. I think he'll love them.
Date of experience: December 8, 2024
Ordering was easy. Shipping time was very slow. UPS was a poor choice
My order was drop shipped to USPS in Ohio. Order was shipped from CT. I live in Buffalo New York. Seemed to me that UPS dropped the ball here. Should not have taken over a week from the date it was shipped. I was worried that item was lost or stolen in transit.
Date of experience: December 15, 2024
They were purchased online and they look just as as pretty as in the catalog.
Date of experience: December 15, 2024
Product was unique and purchase was easy. It was shipped quickly and I received it when expected.
Exclusive design
Date of experience: December 15, 2024
Very happy with my purchase. Have been looking for just the right accessory and found it in this Italian 14k circle necklace.
Date of experience: November 21, 2024
Everything I've ordered has been great! Had one issue resolving a shipping error otherwise everything has been great.
Good Quality and fair Prices
Date of experience: November 16, 2024
Purchased a bracelet for my wife for Christmas. I hope she likes it but I am not impressed at all.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 10, 2024
I have always been pleased. Make certain anything I order is yellow gold. I do not like white gold or silver.
I loved the sale prices on pretty gold rings!
Date of experience: November 15, 2024
Ordering was easy and my daughter will be very happy with the bracelets.
Date of experience: December 15, 2024
My own fault. But the earrings are lovely and nice hoops! I will order from Ross Simon again.
Date of experience: December 15, 2024
Good experience. I would consider ordering other products in the future.
Date of experience: December 15, 2024
It was pretty and fast shipping. R & S has awesome jewelry. Worth recommending.
Date of experience: December 15, 2024
Easy and fast! Hope my granddaughter likes! This was on her Christ list. It looks lovely!
Christmas list of my granddaughters list for Christmas
Date of experience: December 15, 2024
Everything I have from Ross Simons has been of very high quality. It is a great place to shop for jewelry!
I have always loved my jewelry from here.
Date of experience: November 16, 2024
Previous experience was very good. This time computer system kept cycling. It took four attempts to submit order
Previous Experience
Date of experience: November 16, 2024
Always received on time, beautiful jewelry! More than one of my friends also buy from you. Excellent quality and service! Great prices!
Christmas gifts, good prices for quality products,
Date of experience: November 16, 2024
Long time customer. Great quality, excellent variety with exceptional prices. I also love the packaging 📦
Long time satisfied customers.
Date of experience: November 16, 2024
Compass pendant is a nice size, with a pretty chain! Love it!
Date of experience: December 13, 2024
I am very pleased with my purchase and
No no no do not require answering all the questions
Date of experience: December 12, 2024
I order the Baccarat annual ornament and Ross-Simon's is my go to place. Easy to order and free shipping 😁
Availability and price
Date of experience: November 15, 2024
Great prices, variety and quick delivery. Came very quickly.
I liked the pendant.
Date of experience: December 18, 2022
Very thin and cheap looking, not like photo. It's difficult to open and close slide.
Date of experience: December 7, 2024
It was easy to view and choose many to choose and variety, bla,blah
Date of experience: December 14, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We regret to learn the Bracelet from order was not as expected for you. We always hope you love the item you receive, but If for any reason you or your wife are not 100% satisfied with your purchase, we do offer a holiday returns policy for item purchased now through Christmas. The piece can be returned through 1/31/25. Returns are easy to set up online and our team can be reached 24 hours a day, 7 days a week at (800) 835-0919 for assistance. We are always happy to assist. We appreciate your feedback.