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Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,312 reviews
Good quality and good price makes Ross Simon a good choice for selecting jewelry! Thank you
Date of experience: December 13, 2024
The chain broke when a label was removed. I am having it repaired for $20.00
Date of experience: December 14, 2024
The nativity earrings are perfectly beautiful and did not disappoint
In any way!
Date of experience: December 14, 2024
I have been ordering many years from Ross, never disappointed.
Date of experience: December 14, 2024
I have placed many orders with Ross-Simons and been very pleased. This was no exception.
Date of experience: December 14, 2024
Recently lost our dear Shelley and was looking for a bracelet to have personalized.
Date of experience: February 4, 2024
Quickly found what I wanted and easy check out. It is absolutely beautiful.
Date of experience: December 14, 2024
Can't wait to wear these items - especially the green and red pearls during holiday season - the ring was dainty and pretty and the earrings were so cute
Date of experience: October 24, 2024
Loved the merchandise - unhappy did not get discount
I've shopped Ross Simons for years since QVc
Date of experience: October 13, 2024
I have purchased a number of items from here and I love everything! I will definitely continue to purchase from here.
Date of experience: November 15, 2024
I purchased this bracelet as a Christmas Gift. It arrived gift wrapped, and on-time. I am happy!
Date of experience: December 12, 2024
Quick & easy website to find what you want and easy to order. Pleased with overall experience
You sent me a catalog & believe I have seen commercials in WSJ
Date of experience: December 12, 2024
I have ordered from Ross-Simons for a few years now, and most everything I have ordered I have been happy with.
Date of experience: December 2, 2024
The image of the necklace appeared larger online than what was received. Scale matters.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 9, 2024
We are regret to let you down while shopping. It is difficult to represent the size of jewelry on 2-dimensional screens. We include the dimensions under product details section of the product page and show our jewelry on a model and in the video for an estimation of size to try and assist our customers.
Online returns are simple to set up on our website if not completely satisfied with your purchase. For assistance, please call us, we can be reached 24 hours a day, 7 days a week at (800) 835-0919. We are always happy to assist. A member of our team is reaching out to you.
Loved the ring I bought (design and comfort) so I bought a second one with different gem stones
Date of experience: December 11, 2024
Easy to order and great quality jewelry 👌 and the prices are also great!
Date of experience: December 13, 2024
Good quality I've ordered other pieces off Amazon and love them!
Date of experience: May 5, 2024
Love love love!
It's a great addition my tree!
It's so pretty
Date of experience: December 13, 2024
The cardinal ring I ordered came quickly and even more lovely than pictured. Overall great experience!
Date of experience: November 15, 2024
Many prior purchases all easy to order, arrived wrapped extremely well, have never returned even one.
Date of experience: November 15, 2024
Loved the lab grown Diamond earrings, they are perfect for my needs. Will be purchasing again from your company!
Date of experience: November 15, 2024
Confusing process. To say the least. Item I put I. Cart vanished. Loooong shipping time.
Prices merchandise.
Date of experience: December 13, 2024
I'm trying to return these items on the website but it's not letting me get to my recent orders
Date of experience: November 26, 2024
Quick and easy. Why do I need 50 more characters to give my experience
Date of experience: December 13, 2024
Quality and appearance of jewelry is appropriate to pricing.
Date of experience: December 13, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
You picked some beautiful pieces; we are glad that you love them all! Thank you for shopping with Ross-Simons.