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Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,312 reviews
The ring is beautiful and of very good quality. Just as I pictured.
Date of experience: December 4, 2024
Usually completely satisfied with the purchases and if not I never have issues returning.
Date of experience: December 4, 2024
Very good. Products are always nice. Sometimes a bit smaller than expected.
Past purchases were very good.
Date of experience: December 4, 2024
Item is very tiny, picture makes it look larger. Disappointed based on price/size.
Date of experience: December 4, 2024
Orders arrive quickly. Return/ refund process is easy as well.
Date of experience: December 4, 2024
The order processing went well & delivery was on time. Excited to wear my new coin ring!
They had the coin ring I was shopping for,
Date of experience: December 4, 2024
Found what I was looking for Took me awhile to find these and very dissatisfied with them…
It what was wanted
Date of experience: December 4, 2024
I like to stack rings and these pretty pink and sterling enamel rings add a pop of color.
The price dropped the day I received my order and the customer service happily refunded me the difference.
Date of experience: December 2, 2024
Very easy to find what I was looking for. Have purchased products before and like the quality
Received gifts from friends from here.
Date of experience: December 4, 2024
Check out was difficult but I figured it out in time. I'm very happy for how quickly my order arrived and the earrings are beautiful.
Date of experience: October 28, 2024
Needed earrings for a wedding and I love all the jewelry I’ve gotten from you in the past
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 22, 2024
Vast selection and quality online. Prices are reasonable and the site is easy to navigate.
Mail brochure
Date of experience: November 28, 2024
I found the perfect earrings for my mil for Christmas. Her favorite color is red and the pearl earrings with red enamel cardinals are absolutely gorgeous. I also picked myself up a adorable sterling bracelet with mother of pearl heart inset. And a beautiful multi blue/white gemstone necklace. All pieces arrived quickly and packaged beautifully. Thanks yet again for amazing pieces of jewelry at awesome prices
Love all my previous pieces
Date of experience: September 23, 2024
Ordering was easy and earrings were beautiful and delivered on time.
Date of experience: December 3, 2024
Great packaging and I love the tracking information being provided which isn't always there for other businesses.
Date of experience: November 9, 2024
Fast & easy! Love all jewelry I have bought in the past
I will definitely shop this sight again
Love the jewelry & prices
Date of experience: November 19, 2024
My wife loved her birthday present. Ross-Simons is always quick to ship and their stuff is always exactly as described.
Date of experience: November 6, 2024
Easy to place order. I would recommend Ross-Simons to anyone.
Date of experience: December 3, 2024
The design was beautiful, but the quality of the stones was terrible. Had to send them back.
Date of experience: December 3, 2024
Date of experience: April 7, 2024
I spoke with a representative who helped me with my vip certificate
Responsive and very courteous
Date of experience: December 2, 2024
Beautiful items, but quality is fair. Stones fall out of earrings and rings after only a few wearings.
Good prices on an item I've wanted for myself and my niece.
Date of experience: November 13, 2024
We are glad that you like our jewelry! If you have any pieces that are missing stones, you can send them to our repair department for inspection and repair. Please reach out to us at (800) 835-0919 with the order numbers of the pieces that are missing stones so we may assist.
It is easy to navigate the web site and shop for jewelry! Only downside is too many choices!
Buy Christmas earrings.
Date of experience: November 20, 2024
Beautiful choices and ease of purchase. An efficient and relaxing way to shop for your loved ones.
Date of experience: November 22, 2024
Easy purchase, quick delivery too.
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Date of experience: December 3, 2024
Beautiful gold necklace with tiny disks. Very pretty. Necklace is on the thinner side. Very delicate and not sure I would wear it everyday. Seems very fragile.
Date of experience: October 15, 2024
We are glad that you like the necklace! The RS Pure pieces are designed to be very delicate, as is the style with the younger generation. We hope it works out for you, as it is quite lovely. Thank you for shopping with us!
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We regret you had difficulty checking out, but are glad that you were able to complete the order successfully, and love the earrings!