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Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,312 reviews
This was a ring for my granddaughter. She just loves it and I am so pleased ty I will cetainly order again
Date of experience: October 30, 2024
Always buying for my grandchildren. You need more items for teenagers
Easy ordering
Date of experience: November 30, 2024
Ross Simmons had the item that I was looking for. The price point is great and I like that I was able to have my item personalized as well.
Price point, free shipping, I’ve been looking for this particular item for some time and finally found it on this website.
Date of experience: November 6, 2024
I can always find what I'm looking for at a great price and I love the varied selection.
Because I needed several gifts that were the same item.
Date of experience: November 18, 2024
This is my second purchase with this company they carry a variety of Beautiful jewelry
I understand companies using customer service representatives out of the country to save the company money, but sometimes that can be a downfall when the representatives have a language barrier .. That was my experience with two representatives after that I gave up.
Date of experience: November 25, 2024
My merchandise is cheap. The bracelet is wonky and the earrings look like cheaply made jewelry. This is the last time I purchase anything from RS.
Date of experience: November 5, 2024
We regret that you were not satisfied with your earrings and bracelet. We always want you to be 100% satisfied with your pieces, and as such offer a 30-day money back guarantee. We are aware you have shopped here before and were happy with your jewelry, and hope that you will give us another chance. We are committed to always providing the best quality at the best value.
Easy and I've shopped here before.
Date of experience: December 7, 2023
Ordering was easy and was quickly delivered. Product not as large as expected but still very pretty
Date of experience: November 29, 2024
Well-designed and functional website.Love the beautiful ring. Thank you.
Like the ring I am purchasing
Date of experience: November 30, 2024
My wife will love it!……………………………………………………………………………////
Date of experience: November 30, 2024
Great customer service. I appreciate Maria making sure that I was getting the best offer possible.
I like the inventory and ease of ordering.
Date of experience: November 22, 2024
There is good value for the price. I look at Ross-Simons before I go anywhere else.
I always buy jewelry from Ross-Simons
Date of experience: November 22, 2024
I have been buying a lot of jewelry from Ross-Simons and all my items are beautiful and low cost.
Date of experience: November 16, 2024
I have bought a lot of items from Ross-Simon’s in the past
Date of experience: August 1, 2024
It is always easy and simple to choose and navigate. The description on items is also very helpful.
The unique designs, elegance and prices too!
Date of experience: November 28, 2024
This is my second order. The first item is of excellent quality. I'm looking forward to receiving my second order. Checkout went well.
I have received my order. The pieces are beautiful. I'm happy to purchase items for my collection that I have waited to make happen for quite awhile.
I was impressed with the quality of my first purchase. I wanted to add several desired pieces.
Date of experience: September 28, 2024
Prices are reasonable and shopping is quick and easy. I have bought a lot of jewelry here.
Great site to shop jewelry
Date of experience: November 19, 2024
Date of experience: November 2, 2024
Date of experience: November 23, 2023
I always shop here!
Date of experience: September 4, 2023
Date of experience: June 2, 2023
I bought each of my daughters a piece of jewelry for their birthdays. They absolutely love it!
Date of experience: November 19, 2024
I have wanted a locket for awhile but was shocked at some prices. I found this very beautiful wel made silver with gold and a diamond at Ross. Heavy well made.
Date of experience: October 13, 2024
Always been very happy with my purchases. I even bought my wedding china thru you!
Trustworthy
Date of experience: November 24, 2024
I love the earrings, they are perfect-just what I was looking for.
Date of experience: November 28, 2024
Best service, best product's & best quality anywhere!
Can’t go wrong!
Date of experience: November 29, 2024
Love Your Jewelry
Date of experience: November 17, 2023
Love Ross & Simons they have the best quality beautiful jewelry at the Best prices anywhere!
Received the Christmas 2022 catalog & had to buy the black spinel star necklace it's just beautiful can't wait to wear it!
Date of experience: November 10, 2022
Date of experience: April 30, 2022
The cardinal earrings are much darker than pictured. Too much black in them.
Date of experience: November 27, 2024
It is difficult to assess the shopping experience until the transaction is completed and the merchandise is received and examined.
I saw a gift in the catalog that is perfect for a friend.
Date of experience: November 17, 2024
Good overall! Customer service resolved my issue. Well handled.
Quick, fixed issue
Date of experience: November 29, 2024
I thought I was to get $30 off of my first order. I got no discount except the sale that was going on.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 21, 2024
Easy to order. Quality has always been exceptional with this company!
Recommended by wife
Date of experience: November 29, 2024
I made sure to screenshot the description of the item only to find it was not a pair but only a single
Nice rep who was very helpful.
Date of experience: November 5, 2024
We regret the issue you had with the earrings but are glad that the representative was able to assist you with your return. We see that we did receive the earring back and have issued a refund to your account. Thank you for shopping Ross-Simons, we hope to shop with you again.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
What a beautiful gift! Happy Birthday to your granddaughter, and we are so happy that she loves the ring!