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Ross-Simons has a rating of 4.7 stars from 8,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,313 reviews
We shop on this site for ourselves and gifts and are always pleased.
Gift for our daughter’s 50th birthday
Date of experience: November 26, 2024
So far everything has been fine. I am very pleased with my purchase!
Loved the sky blue topaz earrings
Date of experience: November 28, 2024
I am very careful to check the dimensions of my choices.
Thank you Ross simons!
Bought seasonal jewelry - tis the season!
Date of experience: November 28, 2024
I am very careful to check the dimensions of my choices.
Thank you Ross simons!
Saw an ad for a piece that really caught my fancy!
Date of experience: November 18, 2024
My new Tree of Life necklace is lovely and the quality is exceptional.
Date of experience: November 26, 2024
This is my second order with Ross-Simons. Very pleased with ease of ordering.
Date of experience: November 26, 2024
Great products, always as nice as pictured. So many items to choose from.
Can always count on you.
Date of experience: November 26, 2024
Beautiful! Giving as a Xmas gift! I know she will love it. Thanks
Great quality
Date of experience: November 28, 2024
Ordering and delivery were quick and easy. Recipient loves the earrings
Date of experience: November 27, 2024
Been buying pieces from m Ross-Simon for years and everything last and is off superior quality
Cause they are the best all around
Date of experience: November 20, 2024
Same as above. You give conflicting as to what you want. Hopefully now I can submit my order.
I like the quality of your merchandise
Date of experience: November 26, 2024
HUGE selection. I was looking for something specific. I found exactly what I was looking for. Once I received - I was very pleased. I will order from RS again.
HUGE selection
Date of experience: October 16, 2024
Efficient and easy to use website. Shopping, purchase, delivery all straight forward and easy.
It’s what my wife wanted
Date of experience: November 27, 2024
Ordering was easy online. Wish there was a little more detail about each item.
Date of experience: November 24, 2024
Receive product offered as described. Purchased the same product 3 times for different gifts.
Love this little cat
Date of experience: November 24, 2024
Great checkout Great jewelry. Ordered many times before. Receive packages in a short time
Bought from them many times.
Date of experience: November 24, 2024
Always find what I want. Prices reasonable.
Saw ad on Facebook
Date of experience: July 18, 2022
I am on west coast; service not the same once east coast office closes.
Good jewelry at reasonable prices
Date of experience: November 24, 2024
Good experience—easy to find what I wanted…the sales help me decide to buy
They had what I wanted on sale
Date of experience: November 24, 2024
Great product and service. I have ordered twice from them for gifts. The quality is good and I always receive them quickly.
Date of experience: November 3, 2024
Very reasonably priced and good variety of products. I have bought rings, necklaces and bracelets
Saw an ad on Facebook
Date of experience: November 22, 2024
Always get great quality jewelry at fair prices. Can't wait to get my next order.
Exactly what I was looking for at excellent price
Date of experience: November 22, 2024
4 purchases and no issues... So far, so good! (Returned ring that was too big)
Used gift certificate
Date of experience: November 22, 2024
Sent it back for a smaller size. I think possibly because it was so slim, I needed a smaller size for it to stay on my finger. I bought one in my local jewelry store over the summer that slim for less then 1/2 the price.
Date of experience: October 17, 2024
I loved the size, sparkle of the gold ring. It arrived promptly with no problems.
Date of experience: November 22, 2024
Looked spectacular online. In reality it was so light, I wondered if I'd notice whether I had it on or not. Appeared thin and flimsy.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 26, 2024
We always hope that you love the item you receive, but If for any reason you are not 100% satisfied with your purchase the piece can be returned within 30-days of receipt. Returns can be set up online and our team can be reached 24 hours a day, 7 days a week for assistance at (800) 835-0919. Thank you for your feedback.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We always strive to offer the best quality pieces at the best value. We are glad that you like to take advantage of our terrific sales, they are always worth it, for sure! We hope you love the earring jackets!