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Ross-Simons has a rating of 4.7 stars from 8,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,313 reviews
Every time has been perfect the gifts and quality of each purchase has been what I expected
Bargains and varieties of items
Date of experience: November 26, 2024
A birthday necklace for my wife of 46 years and she loved it and wears it often
See above...and my decease beloved mother always thought highly of R-S.
Date of experience: November 26, 2024
It was easy and fast.
This was a gift, that I always wanted for this holiday seasons.
Date of experience: November 26, 2024
I love the diamond studs. Good quality and good price. Fast delivery.
Date of experience: November 26, 2024
Great gorgeous! Wonderful quality. Very happy with my items
Date of experience: November 27, 2024
The necklace looks great and I'm sure my wife will love it. Thanks
Date of experience: November 27, 2024
They made it so easy to shop! I will definitely be a returning customer!
Date of experience: November 27, 2024
I started ordering from RS in the '80's. I still love their website!
Moisannite is my favorite diamond alternative and I love leverback earrings.
Date of experience: November 25, 2024
Very easy. Would you consider gold lever back earrings with gold flower bangles? Thanks.
I’ve been needing some magnetic clasps for my charm bracelets.
Date of experience: August 3, 2024
I’ve been a frequent customer.
Date of experience: December 12, 2023
Looking for casual wear gemstones.
Date of experience: November 28, 2023
Easy to order and delivered in a timely manner in an unmarked package
Date of experience: November 25, 2024
Items are always wonderful! Staff at Ross Simons made shopping with you a pleasure!
The price and quality is beyond compare!
Date of experience: November 27, 2024
Seemingly endless selection possibilities and great value
Variety of options and full faith that items will arrive durring the holidays.
Date of experience: November 27, 2024
I order a sterling silver Christmas ornament every year. They are always perfectly packed and very beautiful!
Date of experience: November 4, 2024
I am extremely please with this purchase! The rabbit pendant arrived in a timely manner and was nicely packaged. Quality, value and service are all five star rating!
Date of experience: October 5, 2024
I have order several gifts and have always been very pleased.
Date of experience: November 26, 2024
Love my earrings. Very high quality. I received them in a very timely manner. I will order again.
Date of experience: November 25, 2024
I liked the style you offered
Date of experience: November 15, 2024
Love shopping at Ross-Simons! Great products, great prices, easy to order.
Date of experience: November 26, 2024
Having ordered before did not hesitate to place an order for Christmas for a gift for my sister.
Date of experience: November 25, 2024
One of the CZ crystals had already fallen out. Hope more do not fall out. Only problem I have with my purchase.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 27, 2024
Ordering has always been very easy. Have ordered these bells for my children for many years.
Good experience in past.
Date of experience: November 19, 2024
Easy and quick checkout and found exactly what I was looking for. Great place to shop!
Because they had what I’ve been looking for days and at a great price.
Date of experience: November 19, 2024
Always find something cute, practical, and top quality, and my wife always loves the choices.
Love the ease and convenience, the quality, and the way my wife loves the choices.
Date of experience: November 26, 2024
The selection is wonderful.
Date of experience: April 5, 2024
Great and friendly to navigate the website. I thought i placed this order before i got this survey.
Like the choices
Date of experience: November 26, 2024
Came in exactly as it's shown! It was a gift for a friend of mine and she loved it!
Date of experience: November 24, 2024
It was As I had hoped it would be…………………………………………….,,,……….
Multiple experiences as noted above
Date of experience: November 26, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
You may certainly return the piece for an exchange, or repair. Please call us direct at 800-835-0919. We have reached out as well to assist.