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Ross-Simons has a rating of 4.7 stars from 8,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,313 reviews
I love my new earrings and I'm buying more for my family and friends.
Date of experience: November 25, 2024
I'm supposed to get free expedited shipping but when I try to enter it, it shows a $12.95 charge.
Pricing and gift code
Date of experience: November 23, 2024
I ordered a ring with sapphires and it was wrong. I was very disappointed.
I liked the period ring.
Date of experience: November 25, 2024
I liked the designs and prices.
Date of experience: October 19, 2024
Always great. Always an easy experience. Beautiful jewelry, great prices! Something for everyone
Saw something i loved, of course!
Date of experience: November 25, 2024
Recipient has been pleased with the gifts and I have been happy with the prices.
Great selection and good prices.
Date of experience: November 25, 2024
I'd the order as a gift. Gave you a note to add. No gift wrap no note
Date of experience: November 25, 2024
I had no trouble ordering and the pieces I have previously ordered look great.
I like the selections
Date of experience: November 22, 2024
All as expected- reputation is important to me as well as quality
Selection and price
Date of experience: November 25, 2024
Best jewelry, best prices, best customer service! Everything is right about Ross-Simons!
Date of experience: November 25, 2024
I love the selection of beautiful pieces, but the website is way too slow
Holiday jewelry
Date of experience: November 22, 2024
I love the great selction. I have some lovely pieces. ------
I wanted to buy some Christmas jewelry. Unfortunately, the pieces I wanted are no longer available. But I did find something I like.
Date of experience: November 18, 2024
Birthday gift for a friend
Date of experience: November 25, 2024
Very easy to order. Received it very quickly. My pieces are so beautiful. I Love wearing them everyday. 🥰
Date of experience: October 23, 2024
The quality has always been superior and the service has been great.
I always get great products and great service.
Date of experience: November 25, 2024
Ross-Simons never disappoints! I always choose Ross-Simons. Always!
Terrific SALE!
Date of experience: November 25, 2024
Product shipped quickly and am pleased with the earrings. Will be shopping on this site more often
Date of experience: November 25, 2024
Excellent quality for traditional jewelry. Sturdy material that wears well.
Good quality at a fair price.
Date of experience: November 25, 2024
The quality and value can be less than expected. Shop carefully
I tried to pick value gifts for the holidays.
Date of experience: November 25, 2024
I enjoyed shopping with Ross Simon and seeing all the rings.
I like the varieties of jewelry items.
Date of experience: November 25, 2024
Bought a necklaces for my girl friend, see was pleased with the product.
Sale price, good value
Date of experience: November 25, 2024
Some poor description regarding earring sizes. Your products are nice and high quality though.
Date of experience: November 25, 2024
Date of experience: November 21, 2024
Initially tried to place this order and never received a confirmation, so placed it again.
Date of experience: November 25, 2024
We regret to learn there was an issue with your order confirmation. We are always working to improve our customer experience. For assistance, please call us, we can be reached 24 hours a day, 7 days a week at (800) 835-0919. We are always happy to assist. A member of our team is reaching out to you.
I updated my password two times before giving up and coming back later.
Date of experience: November 25, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
Our VIP Club Members are entitled to free 2-day shipping. When we researched your account, we do not see that you are taking advantage of that program. If you think we are mistaken, please reach out to us at (800) 556-7376 so we can investigate. We do see that you used a gift coupon on this order, so you were able to save big! Thank you for shopping with Ross-Simons!