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Ross-Simons has a rating of 4.7 stars from 8,861 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,308 reviews
Great jewelry, well made, and quality gemstones. Awesome customer service.
Great previous experiences
Date of experience: November 23, 2024
Good selection, excellent prices, and great deals make this website a favorite.
I love the pearls withSanta hats for the holidays.
Date of experience: November 23, 2024
I give many gifts from RS. My first choice for a milestone occasion gift.
You carry the ornament that I but each year.
Date of experience: November 23, 2024
Same as above. Quality Jewelry that is beautiful and affordable
Been a loyal customer for years
Date of experience: November 23, 2024
I have never been disappointed with my purchases - and the quality is great.
Best deal, real gold enormous selection
Date of experience: November 23, 2024
Very satisfied with order, lots to choose from and quick delivery.
Good choice of products, nice styles.
Date of experience: November 23, 2024
Nice paper clip bracelet. Good price. Fast shipping. I am happy with purchase
Date of experience: November 23, 2024
It was previously faster and didn't have to wait for pages to load.
I found something I liked...
Date of experience: November 21, 2024
Really great! I really love your jewelry, but pushing the digit count is really getting annoying!
You had something that I wanted.
Date of experience: November 22, 2024
Because of your 30% off sale.
Date of experience: August 19, 2024
Good. Wish you still had smoky quartz ring Fine. Good quality.
To try and replace ring stole but you no longer have smoky brown color available.
Date of experience: November 22, 2024
Very Good. Have bought jewelry from you for decades. Quality is nice. Do not like that you got rid of ring boxes! That everything comes in one box sucks! That was a Bad cost cutting measure for a jewelry store! Presentation is half of it in a jewelry sale a ring in a flat box is a dud!
Quality,Price and looking for a ring close to one that was stole.
Date of experience: November 21, 2024
All have been great Very satisfied with all purchases Highly recommend
Past experience
Date of experience: November 22, 2024
Item was exactly as described and quality was excellent. Very pleased
Because of my past experience
Date of experience: November 22, 2024
Beautiful jewelry. I wish there was an easier, free way to return jewelry that does not fit.
Christmas and birthday gifts for parent
Date of experience: November 13, 2024
Found only a few white gold bracelets and NO white gold beaded bracelet were offered.
Trying to get holiday shopping done.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 22, 2024
My purchase was priced well! The only issue I have is not enough white gold options. Items are well made and beautiful 😍. 1 1
Date of experience: September 26, 2024
Fine no problems happy with purchase very nice jewelry happy
It’s nice jewelry
Date of experience: November 22, 2024
Refer by sister
Date of experience: August 31, 2024
Easy online ordering make shopping easy for the holidays. Thanks
Familiar with your site
Date of experience: November 22, 2024
Love it but for future, needs a larger more substantial chain and a larger bail. Was not able to use any I had because bail is too small as well
Date of experience: October 23, 2024
The Lab Grown Diamonds are lovely! The bale on that piece should accommodate a chain up to 2mm wide. If you need any assistance, please reach out to us at 800-835-0919 and we will be happy to help.
Efficient and good quality of merchandise.
Reliable and trustworthy,
Date of experience: November 22, 2024
I love the products, I love the free shipping, and you have great customer service.
Beautiful jewelry!
Date of experience: November 22, 2024
I can't afford a lot of expensive jewelry, but when I do splurge it's here! 💖👸🏼💎
Flyer received in mail yesterday
Date of experience: November 15, 2024
Order wouldn't submit submit. Took me several tries and resubmitting information 🥺
Good deal on earrings
Date of experience: October 12, 2024
Orders always correct, always as described, representatives pleasant.
Needed a small item, and trust R-S, so I prefer to give my business to retailers which served me well in past. I try to be loyal to entities which treat me well and fairly.
Date of experience: November 22, 2024
Love the selections and the pricing, and the sales prices right on time for Christmas
Christmas gift shopping & I'll be back!
Date of experience: November 22, 2024
Easy and professional. The website was very informative and easy to navigate
Great quality
Date of experience: November 22, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We regret that you weren't able to use your Bonus Coupon on our website. We did apply it to your order, the refund will be applied to your final Affirm Payment. We will certainly pass on your suggestion for more White Gold Bracelets to our buying team. Thank you for choosing Ross-Simons!