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Ross-Simons has a rating of 4.7 stars from 8,860 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,305 reviews
You have to make it easier to navigate the website. And this form is irregular
Date of experience: November 17, 2024
Bought a stretch bracelet as a gift and it broke after one wearing. Not please
Bought a bracelet and thinking of return it for the one I bought today
Date of experience: November 17, 2024
We regret the issue you had with the stretch bracelet. You may certainly return anything within 30-days of purchase for a refund or exchange. Please call us direct at (800) 835-0919 or use our easy online return processing.
Date of experience: November 2, 2024
Giving as a love gift to my best friend. I know she will love it
High quality trustworthy and reliable service
Date of experience: November 17, 2024
I grew up in Rhode Island. And know of this manufacturer and their quality
Date of experience: October 19, 2024
Service is efficient and merchandise is high quality. I was very pleased with my purchase.
There is a great variety of jewelry with reasonable prices.
Date of experience: November 17, 2024
Check out was quick with affirm. I cannot wait for my order to come.
It is on-line and has a large variety of selections.
Date of experience: October 1, 2024
My husband bought a ring that I had asked for and I love it! I always get compliments
Good prices on quality jewelry
Date of experience: November 20, 2024
It took me a few tries to figure out how to send a Gift message.
Excellent merchandise and novel items.
Date of experience: November 21, 2024
Always great jewelry and customer service great prices for everyone
1st place I go for jewelry
Date of experience: November 21, 2024
Website is easy to navigate. Shipping is fast. Great selection
Looking for a specific bracelet that I know your store carried.
Date of experience: November 21, 2024
Ordered item was exactly as described and delivery was free.
Ordered Quality Item
Date of experience: November 21, 2024
Best price, best selection, always arrives promptly every year
Date of experience: November 21, 2024
Thanks for the ease of paying how I want to and easy to search for what I want!
Bought in the past all great items
Date of experience: November 21, 2024
Their jewelry is of a very high quality and is very beautiful
I like their jewelry
Date of experience: November 21, 2024
Not always possible to know the quality from the web. However, the products are usually quite nice.
Saw products in catalog
Date of experience: November 20, 2024
The jewelry is a great product and value! I have been very satisfied in the past.
Past experience.
Date of experience: November 14, 2024
I had a good experience and the ring was nice. I will be ordering a necklace soon.
Date of experience: November 20, 2024
Great experience. Love Ross Simons products and their service is always great
Date of experience: November 20, 2024
Have purchased from RS for many years & have never been disappointed!
Item i chose
Date of experience: November 20, 2024
Have loved everything I've bought from Ross-Simons. Will order again.
Have been looking for these items.
Date of experience: November 21, 2024
Love the review of each item when checking out and option to edit.
Love the products.
Date of experience: April 23, 2024
Second purchase from RS! Great company to deal with. High Quality at reasonable prices!
Date of experience: November 21, 2024
Great site! Easy to use...
Date of experience: May 29, 2024
It was great, easy to order ring looked beautiful loved the bracket for 19.99
Because i found another beautiful bracket for my daughter for Christmas
Date of experience: November 21, 2024
Loved my 14k gold necklace herringbone, and great pricing. Website was easy to use
Great holiday discounts
Date of experience: November 20, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We regret the issues you are having navigating the website. We did just recently have it updated and upgraded, so we aren't sure where the issue lies. There is a search bar where you may type in a description of the piece you are looking for, or there are preset fields where you can choose the merchandise to look at, by specific keywords. If you need any help finding something, you can always call us direct at (800) 835-0919 and we will be happy to assist.