Ross-Simons has a rating of 4.7 stars from 8,851 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
Every piece I have purchased has been exactly as advertised and my wife loves them all.
Got a catalog in the mail today and found this nice little piece for Christmas.
Date of experience: November 20, 2024
Great selection and quality. Happy every time. No need to leave the house
Past experience and selection
Date of experience: November 20, 2024
Love their products, prices and service! Will always shop here over Tiffany's! :)
Date of experience: November 20, 2024
Using Ross Simons was a very good experience and would recommend to others
Previous customer. Wanted a ring for anniversary gift
Date of experience: November 20, 2024
Great service and always dependable with the products ordered
I trust your company to deliver first rate items
Date of experience: November 20, 2024
Great quality. Shipping took a little longer than expected, but worth the wait.
Date of experience: November 20, 2024
Great selections, always something to intrigue me. Never disappointed.
Looking for particular themed piece
Date of experience: November 20, 2024
Great experiences with Ross Simon! Love your jewelry and prices!
Great experience every time!
Date of experience: November 20, 2024
Great selection, good prices makes it easy to choose gifts for occasions
Needed a Christmas gift for my sister
Date of experience: November 20, 2024
Item arrived promptly in perfect condition. I trust Ross Simon to sell beautiful authentic gems.
Choosing a ring
Date of experience: November 20, 2024
Pieces are as pictured. Beautiful! Arrived by the estimated date.
Special prices.
Date of experience: November 20, 2024
No problem with returns, super helpful customer service employees.
Been waiting for a great sale!
Date of experience: November 20, 2024
Lots of beautiful jewelry options and good pricing.
Date of experience: June 7, 2022
Beautiful jewelry at affordable prices. Easy returns. There are also personal shoppers.
Date of experience: November 20, 2024
Have great jewelry. It's just hard to get through placing an order
Ordered a gift
Date of experience: September 27, 2024
Ordering online was quick and easy. Some items in the order will be returned. Not the quality I expected.
Had what I was looking for. Reasonable prices
Date of experience: August 5, 2024
Looking for some prices and the prices are reasonable.
Date of experience: February 28, 2024
Quick and easy. Barbara in Customer Service was great!
Nice jewelry at affordable prices
Date of experience: April 1, 2023
Goes well with Citrine necklace. Purchased as an additional gift.
Date of experience: November 20, 2024
Much better quality than most low priced jewelry. Great gifts!
Quality at a low price.
Date of experience: November 15, 2024
Easily understood website and reasonably easy to use.(seems self-explanatory.)
Date of experience: November 20, 2024
How can I describe the difficulty with each line. The final zip code differs in each address.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 23, 2024
Always desirable products, easy website to use. Great service.
Date of experience: September 13, 2024
This, again, was a quick, simple, and pleasant experience.
I liked the jewelry on this website.
Date of experience: November 20, 2024
It was a simple ordering process. No problems.
I found the best price for the item I wanted here.
Date of experience: November 20, 2024
Excellent prices, fast shipping, good value for the money, highly recommend!
Date of experience: November 20, 2024
Easy to look for items that are great in both price and value.
Because of the sale on price.
Date of experience: November 20, 2024
Cool sale prices
Date of experience: August 8, 2024
I love my coastal ring
It's exquisite and unique
Very pleased
Date of experience: November 20, 2024
I have placed orders before & haven't received the discount promised. Thank you.
Like the jewelry
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 20, 2024
The jewelry is amazingly beautiful on screen and in person. Makes me happy!
Had the ring I wanted
Date of experience: November 20, 2024
I am greatly pleased with my purchases. I have made several, as gifts and for myself. Every ring I have purchased is beautiful. The jewelry box looks luxurious, worthy of fine jewelry, and is well-made. The ease of selection, wish list while considering, and purchase was wonderful. The website is fast and responsive, without glitching (like other sites which shall remain unnamed). The only problem is that I don't receive the item immediately upon purchasing—but that would take a miracle. Finally, I've got to stop visiting your site because on each visit I find more to buy.
Date of experience: November 19, 2024
Super experience, quick and easy. The quality is always awesome.
It's been around for forever and never disappoints
Date of experience: November 20, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We looked at your current order and see that you did receive the discount promised on the day you ordered. We have reached out via email to assist. We hope you love your pieces.