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Ross-Simons has a rating of 4.7 stars from 8,852 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,276 reviews
Super experience, quick and easy. The quality is always awesome.
It's been around for forever and never disappoints
Date of experience: November 20, 2024
Fantastic jewelry, great deals in the clearance section for someone on a budget (that's me!).
Date of experience: November 20, 2024
Quality at a reasonable price and sales are excellent, you won't be disappointed
Past products and choices
Date of experience: November 20, 2024
Date of experience: October 13, 2024
Ross Simons web site makes ordering easy! Checkout id quick and delivers on time.
Date of experience: November 20, 2024
Date of experience: August 29, 2024
Your website check-out is not user friendly for someone not real terrific with computers.
You had what I wanted to buy - on sale.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 17, 2024
They had what I wanted
Date of experience: November 2, 2024
Special item
Date of experience: October 26, 2024
Great merchandise, Great customer service. Was always pleased with jewelry ordered in the past.
Saw an item in your catalog.
Date of experience: November 17, 2024
No problems; if ever need to return an item,, they make the return easy
Always offer high quality jewelry for good affordable prices
Date of experience: November 17, 2024
Have used many times
Date of experience: April 1, 2024
Love your products! Ordering from the catalog is very easy.
I have been a Ross Simon customer for 40 years. The quality of their products keeps me coming back!
Their fine jewelry is classic and made with excellent craftsmanship. I have never been disappointed with anything that I purchased at RS.
My latest purchase is a Multi Colored Jade "Good Fortune" bracelet, which I absolutely love!
Thank you Ross Simon!
I have Ross-Simon jewelry and I have never been unhappy nor disappointed with the quality and value.
Date of experience: September 14, 2024
Very happy with my purchases-and I've had many!
Many bracelets rings & earrings
Wanted something special for a friend
Date of experience: November 18, 2024
Excellent product, excellent service and I don't know why I have to enter 17 more characters
My old go to
Date of experience: November 19, 2024
The site is easy to use and the products are exactly as described
Quality items
Date of experience: November 18, 2024
Ross-Simons products are durable; beautiful and add sparkle and life to any hum drum outfit.
I was looking for earrings.
Date of experience: November 15, 2024
Always pleased with delivered jewelry as it is just as pictured in the online photo.
Emailed WOW sale
Date of experience: November 15, 2024
Catalog offer
Date of experience: April 13, 2024
I've ordered many times from Ross-Simons and have always been very pleased with the jewelry. High quality and rapid delivery. Lots of good clearance choices too! Never hesitant to order from them!
Date of experience: September 30, 2024
I wear silver and it has to be Italian made, as it's better quality, imo. I've bought several pieces here and haven't been disappointed.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 18, 2024
Thank you for sharing your experience. We are happy to learn that you are pleased with the pieces you purchased. We do appreciate your feedback.
I have other Ross-Simons pieces
Date of experience: October 7, 2024
Have purchased for my daughters for years with you, always satisfied
My daughter wished for the earrings i ordered.
Date of experience: November 19, 2024
Choices and availability are excellent. Process is clear, easy, and reassuring!
I’ve been ordering from R-S for years… always reliable jewelry and delivery!
Date of experience: November 19, 2024
Beautiful jewelry, the price was great. The rings fit well and everything was as pictured.
Date of experience: November 19, 2024
I have ordered mmany things from this company and have nver been disappointd with anything i have bought
Date of experience: November 10, 2024
Very satisfied with all purchases and easy to use ordering site
Date of experience: November 7, 2024
I have been pleased with all previous pruchases and will continue to shop with your company
Date of experience: January 15, 2024
Previously purchased from this seller
Date of experience: November 4, 2023
The Sterling rope and paper clip bracelets were smaller than I had hoped. I wear several bracelets all the time. I added these to my many others and they don't even show up. They are very tiny. The pearl ring and bracelet are perfect however!
Date of experience: September 19, 2024
I love Ross Simon's! They have great products and make shopping with them so nice!
Needed a necklace and they always have what I need! 😘
Date of experience: May 1, 2024
I've always been pleased with what I've ordered and received!
Needed chains for Christmas gifts!
Date of experience: November 19, 2024
Selecting item, checking out very fast, and fast delivery!
Have ordered from thus company before.
Date of experience: November 19, 2024
I purchased a ring as a birthday gift. The recipient loved the piece.
Wanted a locket and found one on your site. It was affordable and beautiful
Date of experience: November 19, 2024
Superb experience. Great designs. Good quality and great prices.
Birthday presents for my daughters
Date of experience: November 19, 2024
Purchases and returns/exchanges are simple and a good value.
Past experiences
Date of experience: November 19, 2024
Love the payment option with Affirm. Thank you:
I need help with an exchange however plz.
Easy to deal with and good selection.
Date of experience: September 14, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
Customer experience is very important to us. We are continually working to make our website user friendly. For assistance with placing an order or for questions you may have, our team can be reached 24 hours a day, 7 days a week at (800) 835-0919. We are always happy to assist. We do appreciate your feedback.