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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,835 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    927
  • Shipping
    47
  • Quality
    7485

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.9%
Positive
3,442
Neutral
153
Negative
111
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48,237 reviews

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Reviews (8,835)

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Reviews that mention popular keywords

shopping experience (148) quality jewelry (120) customer service (463) quality products (109) christmas gift (98) sterling silver (102) ross simons (1118) post office (17)
Thumbnail of user terianna2
California
1 review
1 helpful vote
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November 26th, 2024
Verified purchase
• Updated review

I have bought earrings as gifts and have always gotten good responses.

Reason I chose this business:

Got an ad in email.

Date of experience: November 16, 2024

Always easy to order
October 18th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Have purchased earrings before.

Date of experience: October 8, 2024

I have been purchasing earrings from Ross-Simons for...
October 12th, 2024
Verified site experience
• Previous review

I have been purchasing earrings from Ross-Simons for a very close friend for a few years now and she has been thrilled with each gift.

Date of experience: October 2, 2024

Thumbnail of user malour8
Arizona
1 review
0 helpful votes
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January 13th, 2025
Verified purchase

It was so very amazing stuff very good quality i love it the jewelry😻

Date of experience: January 3, 2025

Thumbnail of user pamw1598
Alabama
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Very good products and customer service is very good!

Date of experience: November 17, 2024

Thumbnail of user rethak5
New Jersey
2 reviews
1 helpful vote
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November 27th, 2024
Verified purchase
• Updated review

Great place wide variety and beautiful pieces of Jewelry! Thank you

Quality

Date of experience: November 17, 2024

Very easy to shop with Ross Simons
September 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I always shop here

Date of experience: September 17, 2024

Thumbnail of user kristineh328
Virginia
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Ordered beautiful pear necklace that I was not disappointed in.

Reason I chose this business:

Good selection of garnet necklaces with gold.

Date of experience: November 17, 2024

Thumbnail of user erikan183
New York
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Fantastic! Love shopping here. Highly recommend! Will be back for more!

Reason I chose this business:

Great products at reasonable prices!

Date of experience: November 17, 2024

Thumbnail of user sibyll6
California
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Long time customer, I have always had a good experience with this company.

Reason I chose this business:

Quality products, good prices.

Date of experience: November 17, 2024

Thumbnail of user sushmitat3
Texas
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Easy checkout however using 2 cards did not work so i had to just use one card.

Reason I chose this business:

Buy earrings

Date of experience: November 17, 2024

Thumbnail of user barbaraj1383
Barbara J. – Ross-Simons Rep

You may split the tender on two different credit cards online, unless one of the cards is a Ross-Simons Credit Card. We regret the issues you had checking out with two cards, if it happens again, you may call us direct at (800) 835-0919 and we will be happy to assist.

Thumbnail of user susank4861
Michigan
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Fantastic quality on all items we have previously purchase!

Date of experience: November 17, 2024

Thumbnail of user yuccac2
New York
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Ok experience their prices with better discounts could be more appealing

Date of experience: November 17, 2024

Thumbnail of user helenac146
California
1 review
0 helpful votes
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November 27th, 2024
Verified purchase
• Updated review

Good experience. Ease of shopping on RS website and finding what I wanted.

Reason I chose this business:

Quality of jewelry

Date of experience: November 17, 2024

It was very easy to order the bracelet I purchased
November 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Received a bracelet from Ross-Simons as a gift from my mother and I really liked the design and quality of it.

Date of experience: October 28, 2024

Thumbnail of user joannew912
Ohio
2 reviews
0 helpful votes
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November 27th, 2024
Verified purchase

Items that I have purchased exceed expectations. Fast shipping too!

Reason I chose this business:

Previous customer

Date of experience: November 17, 2024

Thumbnail of user judyk1020
New Jersey
1 review
0 helpful votes
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November 27th, 2024
Verified purchase
• Updated review

Never disappointed with the jewelry.,it's durable and pretty. Thanks

Reason I chose this business:

I liked the cat

Date of experience: November 17, 2024

Love your jewelry
October 22nd, 2024
Verified site experience
• Previous review

Date of experience: October 12, 2024

Thumbnail of user marka5011
Indiana
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Very good historic experience with products and ordering.

Reason I chose this business:

Great past experiences.

Date of experience: November 17, 2024

Thumbnail of user lindap5874
New York
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Always excellent quality - easy payment plans. A great shopping experience.

Reason I chose this business:

They have wonderful items.

Date of experience: November 17, 2024

Thumbnail of user beatricek74
Pennsylvania
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Very nice jewelry for the price. No problem with a return and always satisfied.

Reason I chose this business:

Saw the earrings in the catalog & thought they would be just right for the holidays.

Date of experience: November 17, 2024

Thumbnail of user pamelab3940
Vermont
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Products have been as expected and delivered promptly. Thanks.

Reason I chose this business:

Great quality and prices

Date of experience: November 17, 2024

Thumbnail of user pamelad2704
Michigan
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Very happy with experience. Felt comfortable purchasing from RS again.

Reason I chose this business:

Sale for Christmas gift

Date of experience: November 17, 2024

Thumbnail of user rogerg1520
Missouri
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

I have ordered from Ross Simons many times. Wonderful product and excellent customer service!

Reason I chose this business:

You are my favorite jeweler.

Date of experience: November 17, 2024

Thumbnail of user joanw1691
Florida
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Quality merchandise at reasonable prices, and quick delivery.

Reason I chose this business:

Special sale in effect.

Date of experience: November 17, 2024

Thumbnail of user carolm5754
New York
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Also a gift. Recipient was very pleased. You making shopping for jewelry easy.

Reason I chose this business:

Your Catalog came.

Date of experience: November 17, 2024

Thumbnail of user cherylr2270
Michigan
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Excellent service, loved the beautiful diamond station necklace

Reason I chose this business:

Buy Christmas jewelry

Date of experience: November 17, 2024

Thumbnail of user alexisr1150
Missouri
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

I have ordered the special edition ornament every year and love them!

Date of experience: November 17, 2024

Thumbnail of user lisap5115
Colorado
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

I have always experienced professional service and a great product

Reason I chose this business:

I received an email.

Date of experience: November 17, 2024

Thumbnail of user judim242
Minnesota
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Received a personalized necklace as order in quality condition.

Reason I chose this business:

Repeat of a previous order

Date of experience: November 17, 2024

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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