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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,822 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    927
  • Shipping
    47
  • Quality
    7473

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.9%
Positive
3,429
Neutral
153
Negative
111
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48,191 reviews

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Reviews (8,822)

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Reviews that mention popular keywords

shopping experience (148) quality jewelry (120) customer service (463) quality products (109) christmas gift (98) sterling silver (102) ross simons (1118) post office (17)
Thumbnail of user liindaf
Texas
1 review
0 helpful votes
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November 7th, 2024
Verified purchase

I purchased the necklace for my Granddaughter for her Graduation from GCU with a Masters in Education. She loves it!

Quality

Date of experience: October 28, 2024

Thumbnail of user barbaraj1383
Barbara J. – Ross-Simons Rep

What a beautiful gift! Congratulations to your Granddaughter and we hope she loves it!

Thumbnail of user frederict26
Massachusetts
1 review
0 helpful votes
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November 24th, 2024
Verified purchase

Shopping is easy; appreciate the details on each piece. Easy proces to purchase, ship and pay.

Reason I chose this business:

Convenience. Value. Quality

Date of experience: November 14, 2024

Thumbnail of user lisam8956
New York
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

They were a bit on the smaller side a little disappointed. She likes them that's all that matters.

Quality

Date of experience: November 5, 2024

Thumbnail of user denisel2270
Texas
2 reviews
0 helpful votes
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November 26th, 2024
Verified purchase

Very nice heavy quality for the price paid. Was very pleased. Great gift for someone.

Quality

Date of experience: November 16, 2024

Thumbnail of user soundrab
Virginia
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

Everything I have purchased in previous years have been wonderful!

Reason I chose this business:

Everything I wanted was on sale. Who doesn’t love a sale in jewelry!

Date of experience: November 16, 2024

Thumbnail of user airah1
New York
1 review
0 helpful votes
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November 26th, 2024
Verified purchase
• Updated review

Have purchased several items and have always been satisfied.

Reason I chose this business:

Looking for great, well made jewelry at an affordable price.

Date of experience: November 16, 2024

Always satisfied with products
September 30th, 2024
Verified site experience
• Previous review
Reason I chose this business:

My go to shop for jewelry

Date of experience: September 20, 2024

Thumbnail of user edwardr2067
Texas
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

Pleasurable. Either on the computer or on the phone. Great sales staff.

Reason I chose this business:

As a satisfied customer I come back for the excellent service and a quality product at a fair price.

Date of experience: November 16, 2024

Thumbnail of user kristined220
New York
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

Very good very easy good experience and never any problems with ordering

Reason I chose this business:

Love the jewelry

Date of experience: November 16, 2024

Thumbnail of user rashiv1
New York
1 review
0 helpful votes
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November 26th, 2024
Verified purchase
• Updated review

Greatest great American player ever and he was the greatest player ever to ever play

Date of experience: November 16, 2024

G
November 26th, 2024
Verified purchase
• Previous review

Tough king. Perfect ghgggggggg ghgggggg. Hhhhhhhhh nnnn. By.

Date of experience: November 16, 2024

Thumbnail of user lindah8130
Florida
1 review
0 helpful votes
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November 25th, 2024
Verified purchase

Always nice gifts from Ross Simon's! Great quality jewelry. Great customer service.

Reason I chose this business:

Looking for Christmas gifts for grandaughter

Date of experience: November 15, 2024

Thumbnail of user marym11501
South Carolina
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

Very satisfied with the quality of the product and the price.

Reason I chose this business:

Satisfaction with previous purchases.

Date of experience: November 16, 2024

Thumbnail of user briand4263
Washington
1 review
0 helpful votes
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November 25th, 2024
Verified purchase

Fast shipping. Arrived as expected. Surprise gift for my wife for Christmas.

Quality

Date of experience: November 15, 2024

Thumbnail of user mariet1406
New York
1 review
0 helpful votes
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November 25th, 2024
Verified purchase

I've never been disappointed in any purchase I've made. Very good quality

Quality

Date of experience: November 15, 2024

Thumbnail of user jenniev27
Virginia
2 reviews
0 helpful votes
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November 25th, 2024
Verified purchase

I've bought earrings, bracelets and a necklace and I love the quality.

Reason I chose this business:

Blue diamonds

Date of experience: November 15, 2024

Thumbnail of user carols3848
North Carolina
1 review
0 helpful votes
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November 26th, 2024
Verified purchase
• Updated review

All good all good all good all good all good all good all good all good all good all good all good

Reason I chose this business:

Christmas gifts

Date of experience: November 16, 2024

Quick and easy
January 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I remembered the catalogues

Date of experience: January 7, 2024

Thumbnail of user susanh4903
Washington
1 review
1 helpful vote
  • Send Message
November 23rd, 2024
Verified purchase
• Updated review

Very courteous, friendly and sincerely interested
In me and my purchase. Superb customer service.

Reason I chose this business:

Super quality and great prices!

Date of experience: November 13, 2024

Easy and simple to follow
October 11th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Fantastic jewelry and great prices!

Date of experience: October 1, 2024

Thumbnail of user josephi1256
Arizona
1 review
0 helpful votes
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November 23rd, 2024
Verified purchase

Great options. Beautiful pieces and decent prices have bought many pieces over the years.

Date of experience: November 13, 2024

Thumbnail of user josephp4496
Florida
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

We like the products, the service and the delivery procedure

Reason I chose this business:

Gift for wife

Date of experience: November 16, 2024

Thumbnail of user dianes3107
North Carolina
2 reviews
1 helpful vote
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November 23rd, 2024
Verified purchase
• Updated review

Always an excellent experience. Have shopped for years and have never had negative experiences!

Reason I chose this business:

Facebook ad

Date of experience: November 13, 2024

With ease
October 22nd, 2024
Verified site experience
• Previous review

With ease. Easy to check out

Date of experience: October 12, 2024

Thumbnail of user davidc13886
Connecticut
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

Checkout was confusing and difficult. I can't even finish this. I wouldn't use your website.

Reason I chose this business:

My wife wanted the product why do I have to enter a certain amount of characters

Date of experience: November 16, 2024

Thumbnail of user barbaraj1383
Barbara J. – Ross-Simons Rep

We regret the issue you had trying to checkout but are glad that you were able to complete your order. We will certainly relay your concerns and issues with the appropriate department. You may always call us direct at (800) 835-0919 and we will be happy to assist with any order you wish to place.

Thumbnail of user patricias7480
Nebraska
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

Saw the drop ball earrings and had to have them! They didn't disappoint!

Quality

Date of experience: November 16, 2024

Thumbnail of user bethl882
Virginia
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

I Love every piece I've purchased. Quality at good prices!

Reason I chose this business:

Unique items that you can’t find anywhere else.

Date of experience: November 16, 2024

Thumbnail of user nicolec3654
Rhode Island
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

Excellent service, great quality, love the products and packaging

Date of experience: November 16, 2024

Thumbnail of user amandam4460
Texas
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

Easy ordering and fast shipping. I love this jewelry. Very comfortable

Reason I chose this business:

I have several Ross Simmons pieces

Date of experience: November 16, 2024

Thumbnail of user jeaniem120
Washington
1 review
2 helpful votes
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November 26th, 2024
Verified purchase

Always been satisfied with my Ross and Simon's orders. Fair prices, too!

Reason I chose this business:

Wanted this ring.

Date of experience: November 16, 2024

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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