• Bookmark

    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

Write a Review

Overview

Ross-Simons has a rating of 4.7 stars from 8,822 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    927
  • Shipping
    47
  • Quality
    7473

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.9%
Positive
3,429
Neutral
153
Negative
111
View ratings trends

Instant Feedback

48,191 reviews

39
See all photos
How would you rate Ross-Simons?

Reviews (8,822)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (148) quality jewelry (120) customer service (463) quality products (109) christmas gift (98) sterling silver (102) ross simons (1118) post office (17)
Thumbnail of user anil20
Colorado
1 review
0 helpful votes
  • Send Message
November 26th, 2024
Verified purchase

Fantastic every time
Easy online ordering
Great customer service

Date of experience: November 16, 2024

Thumbnail of user johnm20911
Massachusetts
1 review
0 helpful votes
  • Send Message
November 26th, 2024
Verified purchase

All my past experiences have been helpful and informative.

Reason I chose this business:

From previous purchases.

Date of experience: November 16, 2024

Thumbnail of user judithm2560
Rhode Island
1 review
0 helpful votes
  • Send Message
November 26th, 2024
Verified purchase

I ordered earrings for both of our daughters. The quality and price are great

Reason I chose this business:

Ross-Simons provides easy access to affordable jewelry

Date of experience: November 16, 2024

Thumbnail of user helene160
New York
2 reviews
0 helpful votes
  • Send Message
November 26th, 2024
Verified purchase

Very pleased with what I have order.
Great prices and lovely pieces of jewelry!

Reason I chose this business:

Found you on Amazon. Love at first sight!

Date of experience: November 16, 2024

Thumbnail of user darleneh78
New York
3 reviews
0 helpful votes
  • Send Message
November 26th, 2024
Verified purchase

I had problems with the phone number and address on shipment page, Other wise it was easy to use,

Reason I chose this business:

Ross Simon has quality jewelry.

Date of experience: November 16, 2024

Thumbnail of user carolf3026
Ohio
1 review
0 helpful votes
  • Send Message
November 26th, 2024
Verified purchase

Always used telephone previously I enjoyed the interaction

Reason I chose this business:

This is a traditional gift for my 4 granddaughters

Date of experience: November 16, 2024

Thumbnail of user sheilab1528
New York
1 review
0 helpful votes
  • Send Message
November 26th, 2024
Verified purchase

Great shopping experience with variety, quality and affordability.

Reason I chose this business:

Gift for my niece

Date of experience: November 16, 2024

Thumbnail of user xhaquylles
Nevada
1 review
0 helpful votes
  • Send Message
November 26th, 2024
Verified purchase

The designs are so nice in person very eye catching. Quick and accurate delivery.

Date of experience: November 16, 2024

Thumbnail of user lindas6850
Texas
1 review
0 helpful votes
  • Send Message
November 26th, 2024
Verified purchase

Search pulled up what I was looking for. Jewelry is more unique than other sites.

Date of experience: November 16, 2024

Thumbnail of user johnl10814
Utah
1 review
0 helpful votes
  • Send Message
November 26th, 2024
Verified purchase
• Updated review

Fast, efficient service. Very nice jewelry at reasonable prices.

Reason I chose this business:

Previous experiences. The order was to replace a previous duplicate necklace I just returned.

Date of experience: November 16, 2024

Great Value
November 15th, 2024
Verified purchase
• Previous review

Fast and easy ordering and fulfillment. Unfortunately I'd ordered a duplicate necklace, and just had to return it. Will purchase a different one (a gift). Reasonable prices for nice, tasteful jewlery.

Quality

Date of experience: November 5, 2024

Thumbnail of user toddr1064
Georgia
1 review
0 helpful votes
  • Send Message
November 26th, 2024
Verified purchase

Always satisfied with the product and service. Look forward to my next purchase.

Date of experience: November 16, 2024

Thumbnail of user akemia
Hawaii
1 review
0 helpful votes
  • Send Message
November 26th, 2024
Verified purchase

I've been wearing the ring for 3 years now and it still shines beautifully with no issues.

Reason I chose this business:

I found a nice ring.

Date of experience: November 16, 2024

Thumbnail of user shirleyr1920
Nebraska
1 review
0 helpful votes
  • Send Message
November 26th, 2024
Verified purchase

Happy with purchases over all, somethings not available elsewhere.

Reason I chose this business:

The discount offered

Date of experience: November 16, 2024

Thumbnail of user lindat4458
Nevada
1 review
0 helpful votes
  • Send Message
November 26th, 2024
Verified purchase

Good, happy with quality! I have ordered many times, and always pleased!

Reason I chose this business:

Just playing on phone and wondered if you still had this ring I have always liked!

Date of experience: November 16, 2024

Thumbnail of user davidf7453
Florida
1 review
0 helpful votes
  • Send Message
November 26th, 2024
Verified purchase

Repeat customer, always great price, secure shipping, and service.

Date of experience: November 16, 2024

Thumbnail of user cynthiaw3363
Florida
1 review
0 helpful votes
  • Send Message
November 26th, 2024
Verified purchase

Quality products with professional and friendly customer service.

Reason I chose this business:

Special deal on lab grown 2 ct. T.w. Diamond stud earrings.

Date of experience: November 16, 2024

Thumbnail of user timothyi668
Oklahoma
1 review
0 helpful votes
  • Send Message
November 26th, 2024
Verified purchase

All good! Quality fine jewelry at competitive prices. Convenient shipping.

Reason I chose this business:

Same today, all good. All good! Quality fine jewelry at competitive prices. Convenient shipping. Easy to use website.

Date of experience: November 16, 2024

Thumbnail of user rebeccas4434
Virginia
1 review
0 helpful votes
  • Send Message
November 26th, 2024
Verified purchase

Website kept locking me out. Very frustrating and discouraging

Reason I chose this business:

Have purchased before

Date of experience: November 16, 2024

Thumbnail of user barbaraj1383
Barbara J. – Ross-Simons Rep

We aren't sure what may be occurring with your computer when you try to access our website. Our website does not lock anyone out. In the future, if there are any problems placing your order, you may always feel free to contact us directly at (800)835-0919 and we will be happy to assist! Thank you for choosing Ross-Simons.

Thumbnail of user desmondh51
Florida
1 review
0 helpful votes
  • Send Message
November 26th, 2024
Verified purchase

My wife loved the items: Byzantine bracelets, necklace, and ring.

Reason I chose this business:

Quality products, great prices, and convenient shopping!c

Date of experience: November 16, 2024

Thumbnail of user amandar3339
North Carolina
1 review
0 helpful votes
  • Send Message
November 26th, 2024
Verified purchase

Great value I like everything that I've gotten from them.!

Date of experience: November 16, 2024

Thumbnail of user kayc935
Rhode Island
1 review
2 helpful votes
  • Send Message
November 26th, 2024
Verified purchase

Ordered ring before received in timely manner, quality excellent

Date of experience: November 16, 2024

Thumbnail of user helens2705
Georgia
1 review
0 helpful votes
  • Send Message
November 26th, 2024
Verified purchase

Always great bargains and quick, reliable shipping. Quality merchandise.

Reason I chose this business:

Previous experience.

Date of experience: November 16, 2024

Thumbnail of user andrewh3891
Missouri
1 review
0 helpful votes
  • Send Message
November 24th, 2024
Verified purchase

Just what I was looking for! I know she'll love it. Great selection.

Reason I chose this business:

Selection, price, quality

Date of experience: November 14, 2024

Thumbnail of user subhae
Indiana
1 review
0 helpful votes
  • Send Message
November 24th, 2024
Verified purchase
• Updated review

Checkout is not easy. Even though address is saved, keeps asking to update

Reason I chose this business:

For earrings

Date of experience: November 14, 2024

Checkout page is cumbersome
October 28th, 2024
Verified site experience
• Previous review

Date of experience: October 18, 2024

With online shopping related earrings to the search...
December 10th, 2023
Verified site experience
• Previous review

With online shopping related earrings to the search should pop up

Date of experience: December 10, 2023

Thumbnail of user phin27
North Carolina
1 review
0 helpful votes
  • Send Message
November 24th, 2024
Verified purchase

Should have free shipping for all returns and more discount for holiday shopping

Reason I chose this business:

Love the products

Date of experience: November 14, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

How do I know I can trust these reviews about Ross-Simons?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Ross-Simons?