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Ross-Simons has a rating of 4.7 stars from 8,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,172 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Have been very satisfied with the service and products and especially like the vintage jewelry
Love the selection of jewelry available
Date of experience: November 15, 2024
A friend had a pair of blister pearl earrings. I want a pair, do they have another name?
I have broken my arm and so I couldn’t put my studs in, getting new earrings to go with the new piercing.
Date of experience: November 15, 2024
Delightful with a lots of Christmas spirit and loads of Christmas cheer
Great Products
Date of experience: November 15, 2024
I dont get my jewelry from anywhere else! I get compliments on all of my jewelry from RS
Quality and price
Date of experience: November 15, 2024
I ONLY shop with ross simons. Ive purchased a lot of gifts for myself and others in my life, they're the best quality. My diamond rings get so many compliments, i couldnt be happier with ross simons
Quality, and price
Date of experience: November 5, 2024
Amazing quality. I'm never left disappointed
Date of experience: December 21, 2023
Easy and fun to shop and easy to order with fast free delivery!
Previous customer and a great place to find Christmas presents
Date of experience: November 15, 2024
Repeat customer
Date of experience: March 26, 2024
Lovely selection of pendants, rings and bracelets. Affordable prices and prompt delivery.
I like the blue enamel accented diamond ring, it is very attractive!
Date of experience: November 14, 2024
Found the Peace Ring Iwith Black Diamonds I have been admiring.
Date of experience: September 26, 2024
Plleased with my shopping experience.
Thank you for making it a pleasant experience!
Date of experience: September 20, 2024
Thank you for making my shopping experience easy and delightful.
Purchased a gift for my 43rd Wedding Anniversary.
Date of experience: September 19, 2024
Great keepsake ornaments. I've ordered for almost 30 years now.
Products arrive quickly and service is consistently good over the years.
Date of experience: November 15, 2024
Items received in a very timely manner, less than 5 days! Bracelets are gorgeous
Quality and price
Date of experience: November 15, 2024
I've bought several items and loved them all except one garnet bracelet clasp broke right away.
Pretty garnet pieces are hard to fine!
Date of experience: November 15, 2024
I've always had positive experiences when purchasing Ross and Simon jewelry
I saw a bracelet I liked
Date of experience: November 15, 2024
Always Great quality in items previously ordered. Very satisfied
Known quality from previous purchase
Date of experience: November 15, 2024
Very pleasant and courteous assistance. Prompt delivery of merchandise.
Quality jewelry at reasonable prices.
Date of experience: November 15, 2024
We're old timers.
Date of experience: August 14, 2024
This is the vendor from whom I buy my jewelry.
Date of experience: April 29, 2024
Liked the extra discount on vintage jewelry when so many sale items do not qualify for discounts.
Beautiful earrings and nice price
Date of experience: November 15, 2024
Service has always been great. No hassle if I need to return any item.
I have purchased many items from Ross-Simons and have always been very pleased!
Date of experience: November 15, 2024
Quick, easy, very happy, love doing business with Ross Simons
Always check deals at Ross simons
Date of experience: November 15, 2024
Efficient ordering process. Love my jewelry and appreciate the free shipping.
I usually choose something from your catalog and purchase when you offer special discounts.
Date of experience: November 15, 2024
Jewelry was just as expected.{ Beautiful!} Quick check-out and delivery.
Date of experience: November 15, 2024
RS never disappoints…great quality and customer service.
Date of experience: November 15, 2024
Excellent. Purchase received within the promised time and with a wonderful presentation.
I was looking for that special piece to complement my dress for special occasion.
Date of experience: November 15, 2024
Lots of options to choose from at affordable prices. Would definitely visit again!
Found on Amazon
Date of experience: November 15, 2024
Jewelry is high quality. Fast shipping and well present in custom box.
Bought from previously
Date of experience: November 15, 2024
Several pieces I love and they are such quality. Never can go wrong with RS
Always come back to Ross Simons
Date of experience: November 15, 2024
Been buying over 20 years. My mothers favorite jewelry source
Christmas present
Date of experience: November 15, 2024
From purchasing to receiving the item. Everything was easy and successful
Date of experience: November 15, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
