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How would you rate Ross?
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Georgia
6 reviews
58 helpful votes
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Love going to Ross. Always find something I need, want, have to have. Great prices! If I have a return with my receipt, even if it is over 30 days, They either give me my money back or store credit. Love this place!

Date of experience: May 17, 2018
California
6 reviews
7 helpful votes
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This is my Go-to store when I am caught off guard with a reason to be dressed up and I don't have that special dress to set the pace. I'm a 2XL gal so no many styles will fit me and I can't me to find my fit in these stores, imagine my delight. Yup dresses, skirts, tops and pants

Date of experience: March 21, 2016
California
10 reviews
12 helpful votes
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Real bargains
March 12, 2016

Ross has great bargains if you can find what you want. I go in and look around to see what might be something I would like. It is not a place to look for a specific size or item, but if you are willing to take pot-luck some great things can be had at a low price.

Date of experience: March 11, 2016
Tennessee
4 reviews
13 helpful votes
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I purchased a dress at Ross and wrote a check but when I checked my bank account I noticed that 2 electronic transfers were deducted. I called the customer service line where the agent proceeded to find my transaction and get it reversed and she also apologized to me for the inconvenience! I will continue to shop at Ross

Date of experience: May 8, 2019
North Carolina
1 review
7 helpful votes
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Great
November 3, 2019

Great store, great savings and friendly staff. I've been shopping at ross as a south african for the past 8 years and I've never been disappointed. Whether it was for active wear cocktail dresses or the most fabulous events I shop at ross and am always happy

Date of experience: November 2, 2019
California
2 reviews
5 helpful votes
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The women with the name Vivian is the reason I am reluctant to visit this store. She is very unfriendly and hostile.she also discriminates against white people and very rude. I actually like this store more than others and it's location is good for me to visit but I dread going there because of her.Now she is upfront greeting people but doesn't greet us.

Date of experience: May 28, 2023
Utah
2 reviews
1 helpful vote
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I recently shopped at the Ross Dress for Less in St. George, UT. I was having trouble locating an item and the Assistant Manager, Bethany Delafore (I may have spelled her last name incorrectly), was extremely helpful and went above and beyond to help me. I will be forever grateful! I love Ross and love the service I received from Bethany and the St. George store and will definitely continue being one of your best customers!

Thank you!

Kim S.

Date of experience: June 24, 2021
Florida
1 review
0 helpful votes
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Great Finds
September 13, 2021

I recently shopped at Ross, my husband we always find great finds for kitchen and home decor for very reasonable price. I love this store. We never leave emptyc-handed. I would recommend visiting Ross and save money without payer mall retail prices.

Date of experience: September 12, 2021
Oregon
4 reviews
15 helpful votes
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I love to shop at Ross!
January 13, 2015

I love to shop at Ross! If you have not been there, you must give it a chance. They have your favorite brands and for sooo cheap! If you live in a large city... I've noticed they can get a little out of control... but in smaller towns it is great.

Date of experience: January 13, 2015
Alabama
6 reviews
9 helpful votes
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In need of a new image
December 5, 2017

Ross is my least favorite retailer. Its not because of a lack of deals, its because every store Ive visited from California to Alabama has a thrifty image. If I wanted to shop at a thrift store, Id go to a thrift store. The shopping experience here is dull and outdated. Ill probably only shop here if someone else wants to go.

Date of experience: December 4, 2017

Overview

Ross has a rating of 2.3 stars from 177 reviews, indicating that most customers are generally dissatisfied with their purchases. Ross ranks 11th among Department Store sites.

service
43
value
37
shipping
18
returns
28
quality
36
+18