Ross

Went to Ross on Slide, picked out a pair of earring's from the case, to my surprise when I returned to work and looked into my bag my earrings were not there, I looked at my receipt and the young lady never ring them up. Easy fix right (Wrong), I call and the earrings are still there, but they will only hold for 30 mins. I am at work which I explain I really want them and I will be there straight from work, can you please hold them for 3 short hours? Ross had a store policy can will only hold them 30 mins, end of story!

Ross stores please please please stop putting the price sticker on the inside sole of the shoes you sell. It's nearly impossible to peel them off, especially certain material. The adhesive is too strong and starts to peel the material when trying to peel the sticker. That leads to just leaving the sticker in the shoe. No one wants a price sticker inside their shoe while they are wearing them. This has been the problem with several shoes I have purchased and I still can't get them off. This annoyance has stopped me from buying shoes at Ross and to go somewhere else for my shoes. You'd get a 4 star rating from me if you changed your stickers to tags or come up with some other way to eliminate this problem.

There are good bargains to be had at Ross, but the stores are always a mess. I've visited 2 locations and they were both cluttered with no organization. They need to get all this straightened out if want to retain loyal customers.

Over the years I found a lot of cool stuff at Ross. But the one deterrent that I hate about it is the freaking security people standing at the front door Really? The other stores I frequent like TJ Maxx and Marshalls do not have security people standing there when you walk in. Those stores seem much more welcoming to me. Ross apparently views every customer as a potential thief. It makes the whole store feel very low class, like you're shopping with a store full of thieves or shoplifters. I do not see that at Macy's or even Kohls. ( I realize they may be around but they're not suited up in a threatening uniform.) Seriously, what's up with that?. It's demeaning to the shoppers.

First time I went into Ross I couldn't figure out who shopped here, everything was picked over and hardly any selection. I am looking for maternity clothes now and several mom to be recommend them, so I decided to give it a try. I was pleasantly surprised to find a while small, well organized clearly labeled maternity section. I found a great sweater for work and the upcoming holiday season at a reasonable price! I will definitely give them another try in the near future.