RotoRooter

I had called this company to hook up my tankless water heater to my natural gas line. They did an excellent job by ensuring everything was done properly and making sure it was safe. Although they did go over the original time frame and cost were exceeded it is still better to be safe than sorry and I am glad I chose them.

Michael S Chadtain the technician was very knowledgeable he explained step by step what he was doing. He also gave me advice & tips. As a female you always worry are they doing the right thing. I could not have asked for a better technician to do the job. Thank you Michael.

I would not recommend this company! They came to our house twice and the problem was still not fixed. They charge you triple what they quote you and don't even fix the problem!

My dad and I found and fixed the problem within an hour!

Please read reviews on Yelp, Better Busn Bureau, Yellowpages. These tactics seem to be the norm for this company! Don't fall for their scam!

Bellevue, TN - I had a water heater leaking and leaking into my neighbor's condo, so I need help fast. My own home warranty company messed up and couldn't find a plumber to get to me that day, so I called Roto-Rooter and Robert Sparks showed up in record time! He was not only knowledgeable and excellent at what he does, but very honest, friendly, kind and easy to talk to. Roto-Rooter is a great company and Robert is one of the best plumbers I've ever had and I have had quite a few at my condo over the years. Thanks Roto-Rooter and especially Robert! :)

Roto Rooter came in November 2013 to put in a sewage pipe from the house to the sidewalk and in doing that they took out the frame of my plant box around the tree, laid boards across my plants like they just didn't care, I called Bill Brunk (who is the Supervisor over the men) and I told him what they did to my plants, he said that he was going to tell them to come out to my house to correct the matter, recently they came back and and was to fix the boards around my tree to secure my plants but instead they killed three of my plants, took some of the dirt from inside the plant box and put more dirt in my yard, the dirt from November 2013 went down and now it is like a mound of dirt. They will not answer the phone, or messages that I leave so I can't get this straight. Can you help me?

Our tech Ron was phenomenal. Not only did he find the leak coming from our basement wall. He was able to fix it rather cheap. I was expecting to have to pay thousands. Can't recommend them enough.

I have used them in the past and have found them to be a reliable company. Their technicians were knowledgeable, respectful, and quite professionable.

Dont waste your money, Awful, thieves and rip off company, they gave me a 4 hours window to come (which is a long time to get off work and wait for them and said they will call with a 20 minutes heads up but will be closer to 4pm as I am their first to start for a technician ( a non-licensed plumber) who will start at 4pm, they called 4 pm and said the technician is on his way, 7pm I am still waiting, 8pm I called them, she said 13 minutes, no show for another hours, when he finally showed up he said he had started working at 6pm and does not know why the dispatcher said he is on his way at 4. When I call talking to the dispatcher is just like talking to a wall, they have been taught a bunch of lies to tell every customer. They write nonsense on their invoices in order to void the warranty. I used them 3 times, every time giving them the benefit of a doubt, same lying and cheating every time, the y have done the same to quiet few of my friends as well. The technicians are all on commission, (that is why they do not give you price ideas over the phone), when they show up they will try to sell you as much nonsense and price jack up as they have been trained. They will add many unnecessary items to the work that needed to be done. I realize they are in business to make money, but how about some honesty. Horrible company, DO NOT WASTE YOUR MONEY.