Rugs.com has a rating of 4.7 stars from 5,060 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection, and free shipping. Rugs.com ranks 1st among Carpets sites.
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So far, everything was easy, fast, clear and not frustrating. We'll have to see how shipping goes and if course product quality turns out. I will update the posting and review at that point. Ordered on Oct. 22,2024
We got the Orleans rug in 12x12. The color is mixed of slate gray, blue and ivory. Perfect size but the rug feels very synthetic/plastic texture. It looks great from far away but when you get closer and see it up close it doesn't look high end. The rug also doesn't stay flat even though we have tried to weight it down. You get what you pay for
The rug fits my room perfectly.
Did have to take time to roll out the rug fully, but was easy overall.
Nice material as well.
Good quality rugs for a reasonable price. Buying for several rooms for new house with wood floors. Website made it easy to search based on criteria. Quick delivery.
Order processed quickly and was received in a timely fashion. Love the rug. Sale price was great!
I have been searching for about 4 years to replace a low pile, teal, round rug for my dining room. I simply could not find the right pile, the right color, in the right size. I even searched on Rugs.com. I either missed this one by a mile, or it arrived in their inventory relatively recently. I took a chance on the color, hoping it would go with the teals and purples in my condo. It's an identical color match to the nearby sectional sofa. The dining room chairs are purple and it's positively PERFECT. The pile is fabulous and soft. At current, the rug is settling before we place the dining room table on it. We vacuumed it to fluff it up and it vacuums so easily. And, our two kitties are having a fantastic time rolling on it to flatten it down!
Easy to locate, find size and color of different rug's. Fast ordering and good quality for sale item's. This is the third time I've ordered from here.
Products used:
Rug's
Website was easy to navigate, selection was unbelievable, prices were amazing, delivery was fast, quality was outstanding. What else can I say? Absolutely love my new rug.
We bought two VERY inexpensive oval rugs for two reading areas in our home, and also two coordinated rug pads. The rugs are the right quality for the price: they're polyester (as advertised), not very soft, but they seem sturdy so far and aren't shedding or doing anything they shouldn't. The rug pads are MORE high quality than I thought they'd be (for the price). We are grateful Rugs.com carries rug pads the right size for the rugs (and the right shape), so we didn't have to do ANY cutting to size. Rugs and pads were opened, laid down, vacuumed, and being used happily within minutes of arrival!
Very easy ordering. I could not use my discount code however
I got the light blue rug and am very pleased. It was delivered on time. I am weighting down the rug now because it is curling on the edges. (I just took it out of the packaging.) The colors and pattern are gorgeous!
Very happy with our purchase and timely shipping. Rug looks fantastic in intended room. Padding is of great quality.
The rug is great exactly the right color and size and delivery was
Absolutely quick and wonderful
Thank you
Online ordering was a breeze and advised estimated delivery date would be 2/12/2024, 8 days later. Received 2/7/24 email advising order was enroute. FedEx tracking reflected shipment to be delivered by the end of the day TODAY, 2/10/24! Much to my chagrin, as of 9:37pm on 2/10/24, nothing has been delivered and FedEx is advising "no scheduled delivery date available at this time" and "additional delivery options are not available for this shipment. For more information, please contact the shipper." Have emailed Rugs.com for additional info per FedEx's latest notification.
It matches the one I purchased months ago. Good quality. The 2 x 3 pad is over priced. Just ordinary and not worth $29.
I love this area rug but the colors are nothing like the photo. It appears as 2 shades of pink, coral and gray tones. It is actually light pink with misty purple, yellow, and gray tones. It works in the room I have it so I am keeping it. Although it is well made it is over priced for its size.
As I was going through many different rugs, I enjoyed this experience especially the ability to see it in my bedroom.
Site was easy to use and especially to sort and filter to narrow down to exactly what I was looking for.
I have received 3 rugs all at different intervals. Two were returned with ease because what we thought would look good did not. The rugs were nice bit did not match our decor. The third we liked and are keeping. The shopping, the shipping time, packaging, and the returns were excellent!
These 2 rugs we recently purchased look great! In our new living room. We purchased one about 4 years ago and for our previous living room and it held up great. For the past 2 years we had it on a porch and it still had it color and pattern.
Always enjoy my shopping experience. Price gives me the opportunity to change my decor and not break the bank
Filter options make shopping easy. So many beautiful choices, it's hard to pick only one!
This is my second purchase from Rugs.com and won't be my last. Ginormous selections, affordable prices and easy peasey to purchase. Free shipping seals the deal!
I loved the "see it in my room" feature! With a wide variety of rugs to choose from, this visualization tool helped immensely. We didn't have to "imagine" because we could see how colors, patterns, shapes and sizes compliment various furnishings and wood tones. Buy with confidence!
Quality far exceeded my expectations. The rug was exactly what I wanted & was delivered in just a few days. Thank you!
This was our second rugs.com purchase, and we are so pleased. Delivery was quick, and the colors, patterns, and sizing look exactly the same in our home as they did using the virtual tool online. The rugs are lovely and comfortable.
Easy to make the purchase. Huge selection. One other rug dealer website allowed me to upload a photo of the room I wanted the rug in and place the rug in the photo. That really helped me eliminate some of my choices and feel comfortable with purchasing such a large item on line. If your could add that feature, that would me nice. Your prices were better than theirs too.
Products used:
Rug
Happy with rugs, price, colors, style, delivery. Might even get more. Any problems I will let you know.