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Rugs.com has a rating of 4.7 stars from 5,044 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection, and good quality. Rugs.com ranks 1st among Carpets sites.
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Purchasing for a tax-exempt organization is normally a frustrating experience. Karl stayed on-line via chat with me from the initial inquiry to the resolution of the tax exemption process. I didn't expect that level of attention! Thanks, Rugs.com! I'll be back!
We got the Orleans rug in 12x12. The color is mixed of slate gray, blue and ivory. Perfect size but the rug feels very synthetic/plastic texture. It looks great from far away but when you get closer and see it up close it doesn't look high end. The rug also doesn't stay flat even though we have tried to weight it down. You get what you pay for
I have purchased from them before a couple of years ago. I needed to order some padding for a couple of rugs. They ship quickly and have never had a problem with any of my orders.
The ordering process was very easy. We are very happy with our Rugs.com purchases.
Thank you for the easy navigation through all the options. Very pleased.
Andrew
What a great experience with Rugs.com! Their rugs are beautiful and well made. And their service is great and very quick. I love shopping at Rugs.com!
Large selection and rugs seem of good quality and good reviews. Liking also that I found them on sale. Thanks!
It was pretty sweet being able to input precise description of what I wanted, but the icing on the cake was being able to see how the rug I wanted looked in the space for which it was intended. This was particularly helpful in deciding on color as well as pattern. Thanks!
The rugs ae supposed to be here on Thursday! Fingers crossed!
Great selection on the site however, pretty difficult to get a payment through check out. Couldn't get PayPal to go through how to switch to Apple Pay.
I always order rugs from rugs com and I'm always happy with them. I believe I've ordered one or two a year for the past five years and I've never been disappointed.
Products used:
Rugs
Easy to navigate and understand. Placed the order in a couple minutes. Already have a larger size, buy moving and need a smaller, also. So glad you still have them! Thanks!
This site is easy to navigate, plenty of options. Third site that Ive been on and I enjoyed this one. Check out is quite easy, just a pleasure to shop it.
Great variety of rugs!"See in my room"
Excellent feature. Made the selection easy!
Received the rug this morning. Unfortunately the rug is not navy blue and doesn't work with my decor. How do I return it?
Good selection and prices. Have done business with Rugs.com and good customer service.
Using the filters for size and desired color made the process quick and easy. 😊 Thanks!
Probably my 4th purchase. Love these RUGS. You can find most any shape, color and shipping was fast.
This is my third time buying a rug from Rugs. Com. I love my rugs!
I love the rugs that are offered here...I have ordered before and am always pleased...
Just wanted to say that, my name is Theresa...and I am a rug addict! I can only afford to do this because you have these beautiful rugs at such affordable prices, delivered free to my door! More arriving tomorrow!
I took delivery yesterday of two rugs from rugs.com. I was so satisfied, I am buying another one today. Great quality at a great price. Awesome experience!
I enjoyed shopping on your site for the first time, I hope I am happy with my purchase.
It took awhile to get beyond the google stuff but I hav ordered this pattern befor and loved it!
Rugs.com does a great job of listing rugs by size, style, price, and more. I was purchasing two rugs for the same large room and it was great to be able to customize my search and really get a sense of what it would like like. Fantastic selection and very helpful guides to help me refine my choices. I have several other rugs from Rugs.com and I highly recommend!
The process was seamless. To choose, cart, apply credit and completely checkout took less than 1 min. This is my second order with Rugs.com.
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