Rugs.com has a rating of 4.7 stars from 5,044 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection, and good quality. Rugs.com ranks 1st among Carpets sites.
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Purchasing for a tax-exempt organization is normally a frustrating experience. Karl stayed on-line via chat with me from the initial inquiry to the resolution of the tax exemption process. I didn't expect that level of attention! Thanks, Rugs.com! I'll be back!
We got the Orleans rug in 12x12. The color is mixed of slate gray, blue and ivory. Perfect size but the rug feels very synthetic/plastic texture. It looks great from far away but when you get closer and see it up close it doesn't look high end. The rug also doesn't stay flat even though we have tried to weight it down. You get what you pay for
First time I purchased from you.
Nice selection.
Very easy checkout.
Just ordered from rugs.com, the website made it super easy
Every order I received was great the quality the colors, No smell I love rugs.com I'm a forever customer
Just upgraded 4 rugs due to the awesome prices. All rugs appear to be of decent to good quality.
This is the second time I have used this company and I'm 100% satisfied with the selection, delivery and quality!
Easy to follow instructions, clear information. Looking forward to my new rugs!
After looking in so many places for rugs…. I'm extremely picky…. I found the perfect ones and at great prices! It was so easy to order! I will definitely be back!
I'm a returning customer because Rugs.com is so easy to use and so dependable & besides that the selection is sooo good & I always find just what I'm looking for & best of all the Price fits my budget & I can change rugs when I need to. Keep up the good work Rugs.com as Arnold says I'll be back.
Easy to navigate. Lots of pictures. Buying was an easy process. I like the 30 day return policy. Can't wait to see the rugs in my home.
Great I love the colors, was fun to seeing all the colors and designs.
Loved looking thru the rugs and loved the filters.
Good quality rugs for the price. Great service, fast shipping and easy return process!
Good experience. Very excited to get my new living room rug. Went with a rather bold color so hope I like it.
I have purchased 6 rugs so far (all different sizes). I am always amazed at the quality of the rugs considering the low prices.
Still waiting for rugs to not buckle, not hapoy with lola ocal, colors completely different then website picture
Easy, intuitive ordering, many choices and sizes. Highly recommended!
This is the 2nd or 3rd order I have placed with Rugs.com. I have been very happy with the shopping experience and also with the rugs I already have.
Fairly easy
Hope I'll enjoy the color was really bright.
Thank you...
The rigs looks great and fits what we needed. Quick and easy.
Easy purchase except that when I wanted to use my PayPal account the system would not go to my account. The Rugs are beautiful and the prices allow me to add beauty to my humble home.
I just purchased an outdoor rug and the process was effortless! I had spent quite awhile on another website to no avail. I am anxiously awaiting my new animal print rug!
I have bought rugs from Rugs. Com over the past 5 years and have Always been happy! The buys are incredible and the prices are Unbelievable for the great quality of their products! I always get asked where did you get those rugs! Not a secret as I tell them where I ordered them from and the price that is so worth the beauty!
Love your site. Easy to use and I love being able to see the rug in my room.