Rugs.com has a rating of 4.7 stars from 5,060 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection, and free shipping. Rugs.com ranks 1st among Carpets sites.
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So far, everything was easy, fast, clear and not frustrating. We'll have to see how shipping goes and if course product quality turns out. I will update the posting and review at that point. Ordered on Oct. 22,2024
We got the Orleans rug in 12x12. The color is mixed of slate gray, blue and ivory. Perfect size but the rug feels very synthetic/plastic texture. It looks great from far away but when you get closer and see it up close it doesn't look high end. The rug also doesn't stay flat even though we have tried to weight it down. You get what you pay for
Ordering easy.
Paying easy.
Shipping amazingly fast
Won't unwrap till pollen season over and patio cleaned & opened.
Will advise more when finished
This is my third purchase from Rugs.com and I've yet to be disappointed! Great quality, fast shipping and my rug is beautiful!
I am so pleased, and delighted, with it. It is JUST like the images I viewed on your website. It is soft and luxurious, the colors are vibrant, and it is already taking pride of place on my living room floor. Thank you, thank you again. The packaging was sealed tight, it was undamaged and easy to open, and it came even a day earlier than I anticipated. Kudos all around!
Products used:
area rug
I had looked at this rug a few times and once I decided to place the order it was very easy to do. I just wish I would have received an expected delivery date once the order was placed.
I have bought four carpets from this company and I think they are the best. I have both indoor and outdoor carpets and they are easy to clean. I can wash and
Vacuum, in other words they're very easy to take care of.
Always a good expierience. I have bought many rugs from you. Always happy with product and delivery which was quick
Received our large 10 x 10 rug a few days earlier than expected. It's been down now for 4 days and looks fantastic on our back lanai. So happy with our purchase!
As usual, rugs.com came through again. The rugs are thick, good quality and beautiful. They arrived long before I expected them. If you want quality and good service, rugs.com is where you need to order from.
Purchasing a rug from Rug.com was an outstanding experience, highlighted by super fast shipping and the product arriving well-packaged. The rug offered great value for its price point, not to mention the quality exceeded expectations.
My rug came on time in a couple of days and is as attractive as pictured. It was unusual to find a 16ft. Runner.
I have purchased from this vendor before and was pleased with the purchase.
Received my new rug today, delivered promptly on expected delivery date. Lies smooth and flat almost immediately after unpacking. It is beautiful and I am pleased with my new color decor. Highly recommend Rugs.com.
Over a decade I've ordered multiple carpets from this site. Every one has been of good quality, as described. Easy to clean, color fast, exceptional quality for the price. Super duper selection.
I would recommend.
I have ordered rugs in the past and it has always been a good experience. The rugs are quality, durable, and ship fast. I have not had to return anything yet but hope that if I do, the experience will be just as pleasant.
Easy to order. Great tracking. Excellent product. Already had lots of compliments! So glad I took advantage of the great sale.
I was very pleased at how easy it was to order, how quickly I received it, and the quality of the rug.
I was worried it might be flimsy, but the rug is so nice! It looks exactly as pictured online, is very comfortable on our feet, and the colors are beautiful. It also arrived very quickly.
I was looking for a runner for my kitchen. Many, many great selections to choose from. It was hard to pick the "right" one. Looking forward for my new runner to get delivered.
Thank you.
Love my new rug. The slip Matt is great quality as well. A bit of a smell when first taking out but nothing that lasted. Looks just like picture.
This is my 6th carpet purchase from Rugs.com. I have never been disappointed in the quality. I have purchased carpets for indoors and outdoors and always happy. Prices are good and delivery times fast.
Looking for an unusual size and had been unable to find bur found something close enough at this site. Thanks
This is the only place I buy rugs. Selection is huge, shipping is fast, and I'm always pleased with the quality.
This rug arrived so quickly and in excellent condition. Wonderful quality and so beautiful! And the price can not be beat. I ordered two different sizes as I was not sure which one would fit the room best so the larger one has to go back sadly. But Rugs.com is where I will always go for my rugs!
Our expectations were high because we've dealt with Rugs.com before, but we were thrilled with our new guest room rug. We love it!
It was the perfect rug for what I needed! I'm glad I checked the clearance section as I didn't need anything too costly or fancy - it was just to put under my walking pad to absorb any noise. I absolutely love. Simple and cost effective.
Easy to purchase and quick delivery.