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Rugs.com has a rating of 4.7 stars from 5,060 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection, and free shipping. Rugs.com ranks 1st among Carpets sites.
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So far, everything was easy, fast, clear and not frustrating. We'll have to see how shipping goes and if course product quality turns out. I will update the posting and review at that point. Ordered on Oct. 22,2024
We got the Orleans rug in 12x12. The color is mixed of slate gray, blue and ivory. Perfect size but the rug feels very synthetic/plastic texture. It looks great from far away but when you get closer and see it up close it doesn't look high end. The rug also doesn't stay flat even though we have tried to weight it down. You get what you pay for
The rug and under pad I chose arrived timely and in perfect condition. Have unrolled and positioned both now. It's well made for such a low cost, and the colors are a beautiful compliment to the design elements of the rest of the room.very pleased and recommend this company.
Surprised to see the rug I just ordered already on my doorstep. I couldn't be more pleased with the. Great style, color, and quality.
Very easy to navigate the website and there are a billion different type of rug designs. Tons of options for rug sizes and shapes too. I've ordered with them before and very happy with speed of shipping.
Over the last 60 days. I have purchased nine rugs and couldn't be more happy. I redid the floors in my house to hardwood and added area rugs. Each one of them is beautiful. My son also moved into a new apartment and I purchased him three rugs. The experience has been amazing and I'm grateful!
Excellent. Great price and beautiful area rugs. Great quality.Love every area rug that I bought from Rugs.com.
I love the fact I can see what it looks like on my patio.
Very easy and love that i can pay from Amazon. I hope the rugs are nice and hold up.
Thank you.
I was looking for a runner that was at least 8 ft long and Rugs.com had exactly what I was looking for. I didn't need it for a bathroom, but for an area that is walked on often and this rug is beautiful, matches our decor and definitely doesn't look like a bathroom runner rug.
I typed in what I needed. I got a billion choices. I picked one, and it arrived in 48hrs. Perfect business.
Fantastic selection and good prices and unheard of fast delivery. Will buy again if the need arises...
Very good experience. Easy and I could take a picture and place it into the area that I needed it for. It's nice to see how it fits and looks before I purchased it.
I was looking for a specific rug for my brother but also was concerned about quality. These rugs look to be of high quality. It hasn't been received yet but I felt I got a great deal and was even given a coupon code to use on top of that which was nice because it saved us on some of the shipping. Ordering was easy and I found what he wanted right away
As above! It took me the longest to figure out which rug I wanted. Checking out was simple. I've had other rugs from this company in the past that are still going strong a couple of years later. One is in my hallway that is trodden on by my family including 2 dogs multiple times a day that still looks as good as when I bought it.
First of all, shopping on Rugs.com was fun. I found one that had the right colors and in the size I wanted. It got here super quick, like in 5 days and that would have been faster if it were not for the weekend and holiday. The price was very reasonable. I am sure I will be shopping here again
Love the ease of the shopping experience as a whole. The variety of photos taken of each rug/material made it as easy as one would hope selecting a style they're looking for.
My checkout went very well. Happy with rugs.com - thanks
A very good company to work with the design is great and I hope it looks as good outside as it does inside
Order and delivery were easy and fast. Great, vivid colors. Website says I ordered a washable rug but cleaning instructions do not. Will be very dissatisfied if doesn't come out of washer like new. No false advertising to make a sale, please!
Quick shipping! The rug looks perfect in our room. Nice quality and a nice change in our living area.
This is area rug lends itself to a welcoming setting where sincere discussion is advised. This rug lends itself to a handmade local atmosphere that I have found no where else.
The rug is really pretty,the only thing is there are many loose ends to the braiding. It's not easy to vacuum without pulling the braid. So I have to keep an eye on it.
The other smaller rug is crooked, the one edge and also when you look down on it the center square is crooked. As I said I will keep an eye on how it fairs.
This is my third time ordering rugs from this company.
I was thoroughly satisfied with the ordering process by phone as each representative was engaging and pleasant to talk to.
As for the rugs, I am ecstatic as they fit perfectly with my decor. The colors are as described and of good quality for the price. After much review, this was the best decision.
Im into floor coverings and order rugs often! My dogs live on them and truly love the thick performance pads underneath.
It's become a hobby of mine to find affordable and good looking rugs here on this website.
Tip for consumers:
I’ve never ever returned anything!! 😎
Products used:
rugs and performance rug mats
I purchased 2 rugs for my bedroom, to put on each side of the bed, and these rugs were packaged extremely well. I took them out of their packaging and laid them in the living room, top side down for 24 hours to help them straighten out from being rolled up. The back of the rugs have a rubber around the edges to help them from sliding around so much. I am overall pleased with my purchase.
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