- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Rugs.com has a rating of 4.7 stars from 5,040 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection, and good quality. Rugs.com ranks 1st among Carpets sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Purchasing for a tax-exempt organization is normally a frustrating experience. Karl stayed on-line via chat with me from the initial inquiry to the resolution of the tax exemption process. I didn't expect that level of attention! Thanks, Rugs.com! I'll be back!
We got the Orleans rug in 12x12. The color is mixed of slate gray, blue and ivory. Perfect size but the rug feels very synthetic/plastic texture. It looks great from far away but when you get closer and see it up close it doesn't look high end. The rug also doesn't stay flat even though we have tried to weight it down. You get what you pay for
Picked out and ordered a beautiful Persian area rug; selection and size options fantastic. Process easy. Now for the fun part! Delivery and condition to follow!
This is my go to place whenever I want or need a new rug. Now using my Amazon account makes it even easier to complete my purchase! This is fantastic!
The site is nice to navigate and I was super happy with my previous purchases, have confidence that my anti fatigue mat will be great quality as well!
If you aren't interested in the same old same old shop here. They have a diverse selection of rugs at great prices. I'm anxious to get my two runners. Website super easy to use.
So easy to use your site love love love love your rugs. My grandchildren have had two of your washable rugs and kept telling me I should order one or two for my home.
Navigating the website is easy and straightforward. Good prices on nice rugs. Have not received my order yet but anticipate that I will be satisfied…fingers crossed!🤞
Just purchased 2 beautiful Moroccan rugs for my new mountain home. They will look fabulous on the wooden floors! Anxious to receive. Thank you rugs.com!
It is very easy to order the the rugs that I wanted. Thank you very much I hope they work for me. It's hard to rate the rugs untill I get them, so I will give you four star for the ease of ordering.
You continue to use FedEx who have become very unreliable! Originally told would arrive 7/11, then 7/17! Then 7/16 and now 7/17! The reason I ordered from Rugs,com because in the past I would receive the rug in 2 days and I have purchased many rugs but no more D
I had to return a rug because I had misread the information and the rug would not work where I needed it. Rugs.com went above expectations to take care of the problem! I ordered a replacement immediately.
Rugs ship in 1-2 business days is splattered all over the site, but it's been a week and a half and my order still shows "processing". Frustrating, as I could have walked into a store 9 days ago and had a rug by now.
We were excited to find your site. We had a good experience in searching and ordering except for when you click Continue Browsing- it totally takes away all of your preferences, and then you have to start over-use the back button in the browser instead! We're anxiously awaiting the rugs.
Very easy, good price. I rolled mine an opposite direction and went shopping for about three hours, and when I came back and laid perfectly flat, very happy with this purchase, I will be buying more
I was very satisfied with my shopping experience. Reminds
me of a cliche, "if it ain't broke, don't fix it."
Don A.
Can't wait for my new rug. Tons to pick from and so many sizes. Hopefully i will need to order another one.
Shopping was super easy with pad add-ons simple. They always have what I need with great discounts and fast, free shipping!
Colors are vibrant. I opted to change from rectangular to oval. Easy return process. Have ordered multiple times and recommend.
Finally found a rug with right color combination of grey/beige.
We have carpeting in part of Master bathroom. Thankfully not in toilet area.
My dog decoded to "dig" a hole in carpet in front of sinks! We needed a thin rug to cover this unsightly blight on the floor.
Found the perfect one at Rugs.com.
Quick shipping, protective packaging. Great price.
Love how it looks.
Found exactly what I was looking for because of the tremendous selections! Filtering made it easy and ordering was simple.
Very easy to find exactly what you are looking for. Many different styles, colors and sizes to choose from.
I was looking for rugs I could layer but didn't want to spend too much since I have a dog who loves carpet. Love the prices and the ease of purchase.
I have bought several rugs from this company and have been completely satisfied with every single one.
Guess that's why I continue to come back and also recommend them to friends and family.
This is my third purchase. I love each rug I've purchased. They work well in the area they were purchased for and are really durable.
Gain trust and grow your business with customer reviews.
