Rugs.com has a rating of 4.7 stars from 5,061 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection, and free shipping. Rugs.com ranks 1st among Carpets sites.
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So far, everything was easy, fast, clear and not frustrating. We'll have to see how shipping goes and if course product quality turns out. I will update the posting and review at that point. Ordered on Oct. 22,2024
We got the Orleans rug in 12x12. The color is mixed of slate gray, blue and ivory. Perfect size but the rug feels very synthetic/plastic texture. It looks great from far away but when you get closer and see it up close it doesn't look high end. The rug also doesn't stay flat even though we have tried to weight it down. You get what you pay for
Item arrived quickly! Packaging was just a bag but we had no problems with item. I feel reviews on my rug were helpful and I am pleased the product I received. I'd use this site again.
Even though I am returning this rug (too large), I will continue to depend on Rugs.com for quality products and service.
I have such a hard time picturing my design ideas but when u offer to show me how any rug might look in a photo of my room, you make it very easy to decide yay or nay!
Site was easy to use and I loved being able to see in my room! Haven't gotten my rug yet but can't wait! Hope it looks like it did in the pictures!
Great experience for the first time shopping there. A wide range of beautiful rugs and fast shipping to get them to the customers. I was pleasantly surprised. Definitely will be shopping from here again in the future.
Super fast shipping, nice quality rug with great company support from rugs.com. Wife loves the rug and color appeared to be spot on. Will definitely use this supplier in the future if needed.
I am happy with my purchase, but displeased that I had 10% off in my cart that was not applied at checkout. I'm not sure if this was because I used Google Pay, but it felt a little like a bait and switch.
Giving 5 stars because it was a great experience purchasing from Rugs.com. Shipping was very fast, fairly sturdy and protective packaging but, who ever was the delivery service that was used laid the rugs I ordered outside by the side door of my house, when I have a large covered front porch while it was pouring. No telling how long they had been out there. I would have fathered they been delivered a day late due to weather than possibly ruined. Hoping the rugs are not damaged due to this. I have had them laid out drying for 24 hours now but still damp.
With 4 cats, we don't go high end on rugs. Anyone who owns cats knows that they will puke and never miss a rug. The five rugs we have purchased from Rugs.com look great and they clean up nicely. They also appear to hold up against the cat claws, so we rate them very high in durability.
Rugs.com has been a go-to for many years. I am always amazed at their sales and clearance. Their rugs are always top quality and beautiful. I would recommend them to everyone. I brag on the prices to all my friends and tell them about rugs.com.
This is my 3rd rug from Rugs.com and I am once again a happy customer. The rugs are quality and the shipping is so quick.
Thank you
This round rug looks like the photos and arrived on time. The quality appears satisfactory for our lanai. It is relatively thin so i am not sure if it will lay flat.
It arrived yesterday as promised so we cannot attest to how well it will hold up. All in all, it looks like it will work just fine under my round 6 seater high fire pit table.
Rug was delivered in a timely manner. Color, size and quality of rug match the description provided on-line. A nice addition to my dining area. Provides a vibrant, yet subtle addition to the decor of the room.
The site is easy to navigate and I quickly found just what I wanted. I look forward to its arrival. I've been kept up to date on shipment details.
I just purchased my 4th rug from Rug.com. I've been happy with everyone of them. I've had to replace some of my older Persian and Moroccan rugs and although these were significantly less expensive, they look lovely. With pugs in the house I can't get too attached to any rug!
For me I have ordered at least ten plus rugs for my kitchen
Bathroom bedroom & living room also a few for my entrance way.
I find the prices value and quality of all my purchases very pleasant
I love the quick service its usually takes only a few days to arrive
At my door. Its been over a year and I still enjoy visiting this website
I never had a rug come in bad shape or Damaged they are wrapped
And sealed nicely. If anything only I do definitely recommend vacuuming
Both sides of rug to help it lie flat the edges do sometimes curl up.Or else
I may place a heavier chair on it that helps. It can take a few days depending
On the size of rug you get.
Products used:
Ruga
Rugs.com has a good selection of rugs and it is easy to find the right size and color/style. We love the rug we picked out. It met all of our expectations. It came on time. The instructions on set up were clear and very helpful. Our rug settled down nicely looks beautiful.We did call about something and they were so helpful with our questions. We will definitely use rugs.com again!
First time ordering and it won't be my last. Was hesitant to order online not knowing if color would be true but it was absolutely perfect. Great quality too! Can't beat the price either! Highly recommend
I ordered my rug on Thursday and it was delivered on Saturday! I couldn't be happier with the experience!
Love my area rugs. They definitely meet my expectations and look great in their different spots. Very durable. Cat scratch friendly…although I discourage this activity.
Ordered and was delivered very next day! I couldn't believe it came that fast. Still trying get bumps out but looks great. Color a little off from picture but still works
After choosing a rug at the showroom, we were told it would be delivered within 3 days. To our surprise, the rug was delivered the next day and we are very happy with our purchase!
Rugs.com has excellent quality, valve and prompt delivery. Rugs are packaged with care and hints to maintain the rugs are included.