Rugs.com has a rating of 4.7 stars from 5,040 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection, and good quality. Rugs.com ranks 1st among Carpets sites.
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Purchasing for a tax-exempt organization is normally a frustrating experience. Karl stayed on-line via chat with me from the initial inquiry to the resolution of the tax exemption process. I didn't expect that level of attention! Thanks, Rugs.com! I'll be back!
We got the Orleans rug in 12x12. The color is mixed of slate gray, blue and ivory. Perfect size but the rug feels very synthetic/plastic texture. It looks great from far away but when you get closer and see it up close it doesn't look high end. The rug also doesn't stay flat even though we have tried to weight it down. You get what you pay for
I like the filters which makes it easy to browse for the features I am looking for; and the prices are great!
I ordered a rug and the process was easy and fast. The price on the rug was more than outstanding. Can't wait to get it.
I really like the option and the ability to see what the rug Will look like in the area and I love their sells great deals
Found the site and amazing deal all in about 15 seconds. And easy buying process. So all in all about less than a minute and on its way. Top notch!
It's been amazing Thank you rugs.com for allowing me to place a picture of the rug in my hallway. Coolest thing ever!
It was so nice to look through the rug selection. And so many varieties to choose from. I especially liked the videos showing close up of the rugs.
We've purchased other area rugs from your wonderful company in the past to decorate our homes. Thank you!
Hard time selecting so many choices. Just about every size and shape you can think of,plus very easy ordering.;
Always happy with my purchases from here. Beautiful, durable rugs at a fraction of the cost elsewhere.
I have purchased rugs before from this company.I would highly recommend them.Many choices and sizes.Shipping is free and fast.Ilove my rugs.
Many selections and sizes at reasonable prices. Ordering very easy. Especially liked that you can visualize the rug in your own room.
Rugs.com replied to my questions with a detailed response in e-mail. They also gave a phone number which is rare! I had concerns about the materials in the rug manufacture and they assured me that there were no added chemicals.,
I wanted two rugs and was pleasantly surprised to find they sell rug pads as well. The site was easy to navigate and the prices were reasonable.
Bad just.now. I will have to send them back because I pressed the wrong color for the rugs I just orderd.
Been ordering from This company for several years-never disappointed! Customer service is great, returns are smooth; very, very impressed. I highly recommend-spread the word-good consistent service is hard to come by!
I've purchased several rugs, different kinds, from Rugs.com & they're always great and arrive quickly. I've stopped shopping anywhere else.
Very easy to place and process order.Recieved confirmation immediately. Can't wait to see the beautiful carpet I ordered.
"See it in my room" was of high value to us and the feature was very easy to use. I tried several sizes and combinations of shapes to arrive at the final design.
I like the fact that one can compare rugs and that I can picture it in my room. A vast selection of sizes and patterns
The use of the website is user friendly. The description and colors are spot on when the carpet arrives. I have purchased runners and an 8x10 5 years ago. I took my runners to the dry cleaner where they were professionally washed. Vacuumed the 8x10 regularly, spot cleaned, and had it professionally cleaned. They lasted 5 years and am purchasing a new 9x10 because of wanting a new design. I hope this new carpet lasts as long.
I needed help and emailed Rugs.com. They responded immediately! I got the information I needed, and promptly placed my order.
Ordered 5 round rugs last year for my Music Classroom. Have held up great! Place an order for 4 more rugs!