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RushMyPassport

Overview

RushMyPassport has a rating of 4.4 stars from 5,112 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

service
70
value
72
shipping
66
returns
56
quality
63
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1 review
How would you rate RushMyPassport?
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T B.
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Everything went very smoothly including calling in to arrange for shipping and the answering of a few questions.Time was as advertised. I think the service is ridiculously expensive, but I cannot honestly say if it is appropriate or elevated because we are desperate when we notice our passports are going to expire shortly before a trip?

Date of experience: November 10, 2016
Eric S.
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The Rushmypassport.com website was very informative and easy to navigate. Went to website, Ordered Passport, gathered the requested documents and shipped them out using the Fed Ex label they provided. The whole ordering process took about 20 minutes. 7 days later I received my new Passport via Fed Ex.
I should also mention that this all happened during Government shutdown. Rushmypassport.com doesn't miss a deadline. Your in good hands!

Date of experience: January 25, 2019
Washington
1 review
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THIS IS A SCAM
May 24, 2023

Please just use the expedited feature that the government offers Because this company is literally taking your money and doing nothing

Date of experience: May 24, 2023
Ronald L.
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I made a mistake in the original order that customer service graciously corrected for me handling the matter professionally and promptly. It was an impressive experience from start to finish and completed before the promised date.

Date of experience: December 1, 2016
MrFoxx M.
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The customer service was excellent and beyond helpful! No question was left unanswered. We got our passport back in just 4 days with no problems. They saved us in a pinch for sure! Would HIGHLY recommend!

Date of experience: April 5, 2016
Kimberly S.
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Rush My Passport.com instead of 5 stars you deserve 10 stars great job. Easy to follow instructions 24 hrs. After you received my paper work Fed Ex delivered passport 10:30 am today thanks so much.

Kim leff
Cheers! Have a great week.

Date of experience: September 17, 2015
Keith W.
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Things went exactly as promised and I was kept informed of the status at all times without having to call to find out. This is how it should be with all companies. I am currently enjoying my first vacation in 5 years in Slovenia thanks to RushMyPassport.com

Date of experience: June 28, 2015
Joan K.
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A really quality job done quickly!
November 22, 2014

A really quality job done quickly! Clear and concise instructions even for those of us not use to the process. There was help available to guide me through. That made for a pleasant experience.
Thank you.

Date of experience: November 22, 2014
Michael R.
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My first call to your customer service department did not go well. I actually asked the person if she liked her job because she was so rude.

My second request was sent by email...and I received NO response.

Finally, UPS just threw the envelope on the front porch...never rang the bell or got a signature and we found it laying out there when we went out.

The process was simple and accurate.

Date of experience: May 29, 2014
Carie J.
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Great Experience!
June 22, 2017

Great Experience! Got my passport a few days before I really needed it. Contacted customer service over the phone and through chat multiple times and each time they were very helpful. Would recommend this service to anyone who needs a passport fast!

Date of experience: June 22, 2017