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RushMyPassport

Overview

RushMyPassport has a rating of 4.4 stars from 5,112 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

service
70
value
72
shipping
66
returns
56
quality
63
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1 review
How would you rate RushMyPassport?
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Laurie S.
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Was a very quick and easy process
January 25, 2016

Was a very quick and easy process. Loved the check list that kept me on track of what documents needed to be completed. Worked with Bill Hess who was extremely helpful and clear on what my next steps would be. I even received my updated passports a few days before the original delivery date!
Thank you so much!

Date of experience: January 25, 2016
Shelby J.
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Ordered the 8-10 day expedite and they had it at my front door in 4 business days from the date I mailed out the documents! Just shows how great of a service rushmypassport.com provides. I would recommend everyone use this service to get a passport fast!

Date of experience: January 23, 2015
Jeffrey E.
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Awesome job
May 5, 2014

Awesome job. Put my order in and mailed out Monday. Received my renewed passport Friday. Can't get much better than that! Very few companies can do, or will do, as promised. The updates were great and the automated phone calls even better. Highly recommend rushmypassport.com.
Thanks

Date of experience: May 5, 2014
R M.
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Absolutely top notch service
April 2, 2014

Absolutely top notch service. Communication throughout the entire process was flawless and delivery of my new passport (renewal) was faster than I expected. My highest recommendation goes to RushMyPassport.com.

Date of experience: April 2, 2014
Philip F.
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I put myself into a bind with an international trip 2 weeks away. I didn't realize that many countries required that you have 6 months left on your passport to enter. RushMyPassport.com was outstanding. They called me to walk me thru the process, I was able to get all the paperwork in place and mail out my old passport in about an hour. One week later problem solved.

Date of experience: April 22, 2014
Mimi I.
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I realized three weeks before leaving on a trip that my passport expiry date would not meet the requirements for a future cruise. I needed to renew now - really as in yesterday! I went on line to the US Passport website and found your company listed as the first choice for expedited renewal. I hated to part with that Fed Ex envelope with my beloved still current passport. There are many reasons why your company is first rate; the emails telling me exactly what was happening and when, the tracking ability for customers and the delivery of my passport in 5 working days when I paid for it to be back in 10.
Excellent service beyond expectations.

Date of experience: June 29, 2019
R L.
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Rushmypassport did an excellent job with guiding me through the process. Their site was informative, accurate and worked well at all times (e.g., downloadable forms). The agent I spoke with, Bill Hess, was always professional and clear with respect to confirming the steps I had completed and those yet to be done (excellent guidance on the photo which needed to be re-taken for lack of definition from background). Excellent communication during each step of the process with timely emails. My new passport arrived today 100% on time as promised.

Date of experience: February 23, 2016
Rachel P.
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Rushmypassport.com had great service and I received my passport even sooner than expected. Any problem or worry I had was promptly and courteously addressed by my passport specialist, James Rosier. He also helped me through the process of shipping my information with step-by-step instructions that were easy to understand. A+.

Date of experience: May 28, 2014
Billy Z.
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I needed a passport quickly and these guys got it done.

Very thorough, with fool proof check lists to make sure one has everything in order to process a passport. They even tell you where the nearest UPS store is to you to drop off your documents.

It isn't cheap, but you get what you pay for.

The customer service guy, Ben Figueroa, was very helpful. Thanks

Date of experience: May 30, 2014
RhondaC C.
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My husband realized on Tuesday that he could not find his passport. We were scheduled to leave the country on Friday at 5 am. I started the paperwork with rushmypassport.com and made several phone calls to them. I was fearful I would make a mistake and the paperwork would be delayed. They walked me through every step and were so kind and professional and efficient. We received my husband's passport on Thursday and made our flight the next morning.

I cannot recommend them highly enough. If you need their services, you will receive what you pay for without a doubt. They totally saved our trip!

Date of experience: April 29, 2019