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RushOrderTees

Overview

RushOrderTees has a rating of 4.9 stars from 1,527 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and top notch. RushOrderTees ranks 4th among T Shirts sites.

service
118
value
100
shipping
92
returns
38
quality
114
This company responds to reviews on average within 6 days
How would you rate RushOrderTees?
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Washington
1 review
0 helpful votes
Follow Candis R.
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Fastest qualifying time goes to Rush Order Tees!
August 12, 2024

I ordered 16 shirts for our family and friends to wear to a very important horse race coming up to support the recent Rainbow Derby Winner, Dashing Tres. It was a print of the recent race win and the official derby logo on the front. The proofs were sent for approval almost immediately, and the changes were applied by that afternoon then approved for printing. I opted for the rush order turn around time and we had the shirts in just a couple of days. Great quality material shirts, the prints were PERFECT. Also their customer service is incredible, every order they've always responded so quickly. Very impressed, as usual, they never disappoint. Thank you!

Date of experience: August 2, 2024
Laura W. RushOrderTees Rep
9 months ago

Hi Candis! Thank you so much for your feedback! We are so happy to hear that everything turned out great with your order.

Tennessee
1 review
0 helpful votes
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Sgt 1911 Shirts!
December 1, 2024

I ordered two shirts that didn't come out so correct with the size of the logo print, Rushordertees.com said no problem made me two more with the correct size print fast, at no charge! These shirts look great! Thanks guys!

Date of experience: November 21, 2024
Alyssa S. RushOrderTees Rep
5 months ago

Thank you for your great review, Shannon! We're thrilled that our customer service could resolve this for you. Your support means everything to us!

Washington
1 review
0 helpful votes
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5 star customer service!
August 23, 2024

This company was awesome! The original order didn't quite match up to the proof that was sent, but they didn't hesitate to correct that immediately! Their communication and follow-through was above and beyond. I was originally bummed about the first order, but the way they handled and corrected the situation changed my mind completely. The quality of the shirts as well as the image itself is great! I will be ordering again!

Date of experience: August 13, 2024
Laura W. RushOrderTees Rep
8 months ago

Thanks for the review Stephanie! We are sorry to hear the original order did not arrive to your standards but, if there is ever an issue we are always happy to help :)

Wisconsin
1 review
0 helpful votes
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I customized a shirt with Rush Order Tees. The quality control group didn't notice that the back text was printed twice. I filed an issue on the website. I have not been reached out to by anyone. I've gotten automated messages that I'm getting a new one. Hopefully they don't screw that one up, as well. I'd like some confirmation from anyone that things will be taken care of this time. I don't like wasting my time or money, but that how this business makes me feel. Horrible customer service! After receiving a fixed order, I got a call to update my review. The only time a person will reach out to you, is if they have a request from you...

Date of experience: November 9, 2024
Alyssa S. RushOrderTees Rep
5 months ago

Hi Andrew,

Great speaking with you today! So happy to hear you love your replacement order. :)

Georgia
1 review
0 helpful votes
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Professional
August 17, 2024

I loved that I received constant communication throughout the whole process of ordering my shirt. It arrived in the timeline expressed and when I thought there was a problem, I reached out and they got back to me immediately.

The product - my shirt the material was quality, the graphics are on point and I can't wait to create my next work of art from here!

Date of experience: August 7, 2024
Laura W. RushOrderTees Rep
8 months ago

Hi Leila,
Thank you so much for your feedback! We look forward to working with you on all your future orders :)

Mississippi
1 review
0 helpful votes
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Solid job and recommend using them!
September 15, 2024

Worked out a design and submitted it. Within no time a proof was sent back. Shirts arrived on time! The logo I used is all black. When the shirts arrived, it had a bit of a purple tint to it, and notified them of this and thought maybe it was something I did wrong. They reprinted the T-shirts and sent them to me Without me even asking. Five stars for these, good folks.

Date of experience: September 5, 2024
Laura W. RushOrderTees Rep
7 months ago

Hey Jeremy! Glad we were able to help make things right for you :)

Oklahoma
1 review
0 helpful votes
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Customer service
October 7, 2024

Rush order did an out standing job on on over nighting me my product for a event i made it for this weekend. Needed it by noon and it was here at 8am! Thanks guys! Highly recommended!

Date of experience: September 27, 2024
Alyssa S. RushOrderTees Rep
7 months ago

Thanks for the recommendation, Jesse! We're pleased to hear your order arrived in time for your event!

California
1 review
0 helpful votes
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Angel
September 6, 2024

I've had the pleasure being assisted with a slight problem with shipping details with an employee by the name of Angel. No particular last name of course in this field but their picture was a person sitting in a blue beach chair I presume 🤔 but yes, they made my day and we they were such a great help sorting out my dilemma and they were quick and straight to the point! Major props to them for helping me out as I was stressing for a while about a shipping detail. Super respectful and professional. Would give 10/10 if I could lol. I hope they are doing well :D

Date of experience: August 27, 2024
Laura W. RushOrderTees Rep
8 months ago

Hi Lee! Thanks for your feedback :) We are happy to hear that Angel was able to help assist!

Canada
1 review
0 helpful votes
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Great Products and Great Service
September 15, 2024

I have used Rush Order Tee's now for large scale and small scale orders. The print and embroidery quality is great! I had to modify and order and Angel was quick to save the day! Great customer service as well, I will be a repeat customer for sure

Date of experience: September 5, 2024
Laura W. RushOrderTees Rep
7 months ago

Hey! Thanks so much for your feedback! So happy to hear Angel was able to assist!

Washington
1 review
0 helpful votes
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Tees in a rush
August 9, 2024

This really did make my day and the company really loved the design and how everything turned out you can believe I will be doing more business with you in the future and I pray that on the next company outing they let me use you guys thanks again

Date of experience: July 30, 2024
Laura W. RushOrderTees Rep
9 months ago

Hi Monroe! Thank yo so much for your feedback :) We are happy to hear everything worked out well and hope to help you again with all your future orders :)

California
1 review
0 helpful votes
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RushOrderTees is AWESOME!
August 31, 2024

The entire process has been super easy and an exceptionally great experience.
This being my first order, I was not sure what to expect. The print quality of my custom design exceeded all expectations.
One shirt had a manufacturers defect and it is promptly being replaced.
AWESOME printing and customer service.
I found my go to printing service. I will be back.
Thank you!

Date of experience: August 21, 2024
Laura W. RushOrderTees Rep
8 months ago

Hey Michael! Thank you for taking the time to leave your feedback! We are so happy to hear that you were satisfied and look forward to helping you with all of your future orders!

Washington
1 review
0 helpful votes
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Very nice personalized jacket
November 20, 2024

I ordered a XLT jacket with my husband's business logo on it. I was pleasantly surprised how nice it is. He is going to love it. Great job. I am delighted as the personalization was exactly what I ordered and it came nicely packaged in a good timely manner.

Date of experience: November 10, 2024
Alyssa S. RushOrderTees Rep
5 months ago

Thank you for your review, Carolyn! We're thrilled that the jacket turned out exactly as you imagined. We appreciate your feedback and look forward to serving you again!

New York
1 review
0 helpful votes
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Mark's review
August 4, 2024

This is my second experience with using the customer Services of your company, Ms. Deyanna Montoya was pleasant, extremely knowledgeable and patient in assisting me with my purchase. I made an error in my original order, called back and found Ms. Montoya to be very helpful and patient in assisting me with making sure that my purchase was exactly what I had wanted she took the time and when I apologized for keeping her on the phone for so long, she was grateful which made me feel very comfortable with the knowledge that my order would be correct. I will be using your company again and will recommend anyone who is in need of your services.

Date of experience: July 25, 2024
Laura W. RushOrderTees Rep
8 months ago

Thanks for the feedback, Mark! Dayanna is awesome an we are so lucky to have her on our team! We are so happy to hear she was able to help!

California
1 review
0 helpful votes
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Fantastic quality and speedy service
November 18, 2024

I needed a custom onesie as part of an ongoing joke for the parents. I needed a company that accepted art files that preserve transparencies which is easy-ish to find but always a gamble as to the quality of the final product. First time using this company and they have blown the competition out of the water! I am so happy with the quality of the print and colors! Very professional. Not to mention, the turnaround time is fantastic! Ordered November 1st, arrived November 8th! Very impressive! I am forever a customer now, just wish I had found them sooner!

Date of experience: November 8, 2024
Alyssa S. RushOrderTees Rep
5 months ago

We're grateful for your feedback, Laura! It's fantastic to know you're happy with your order, and we look forward to your next one! Thank you for choosing us!

South Carolina
1 review
0 helpful votes
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Excellent customer service
October 14, 2024

My experience was one of the best I have ever had with an on line product order. Speaking with a human was great!

Date of experience: October 4, 2024
Alyssa S. RushOrderTees Rep
7 months ago

Wow, thank you for such high praise, Shannon! We're thrilled to know that your experience with us was one of the best you’ve had!

New York
1 review
0 helpful votes
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Samantha was very helpful
August 1, 2024

I had to significantly change my original order which was originally very expensive and became embarrassing. She was very helpful & non- judgmental in helping me adjust my changes in the order. Thank you Samantha.

Date of experience: July 22, 2024
Laura W. RushOrderTees Rep
8 months ago

Hi Shiryl! Thank you for review! Samantha is great!

New York
1 review
0 helpful votes
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AWESOME!
September 5, 2024

You guys were very awesome. Very easy to order very easy to pick out what you want on your shirt y'all made it exactly how I picked it. You have a customer for life and great job except for the two shirts that I was missing everything was awesome. Thank you.

Date of experience: August 26, 2024
Laura W. RushOrderTees Rep
8 months ago

Hey Randy! So happy to hear you had such an awesome experience :)

Minnesota
1 review
0 helpful votes
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Disappointing
December 28, 2024

I placed four orders on November 27th for our company holiday party scheduled for December 19th. When I placed the order, I clearly specified the date I needed the items to arrive, and the company confirmed delivery before December 19th.

First issue: Two days after I placed and paid for the order, I was told one of the items was out of stock. Why wasn't your website updated to reflect availability? They offered me a "similar" product as a replacement. Initially, the replacement looked cheaper, but they assured me it was actually more expensive than the original product, so I reluctantly agreed to avoid delays. When it arrived, the replacement product was completely different and far inferior to what I had ordered—absolutely unacceptable.

This wasn't even the first time. Last year, they pulled a similar stunt by replacing items at the last minute with products in a different color due to stock issues.

The major issue now: Tomorrow is the day of our event, and one of the larger orders—critical for our party—has still not arrived. The tracking says it only just left a shipping facility in California today (12/18), and I'm in Minnesota. There is no way it will arrive on time.

To make matters worse, their customer service is terrible. I called twice today. The first time, I waited 7-8 minutes before hanging up because I had other responsibilities. The second time, after waiting 5-6 minutes, the call was dropped, or they hung up on me.

This experience has been incredibly disappointing, and I will never do business with this company again. I would strongly advise others to think twice before ordering from them.

Date of experience: December 18, 2024
Washington
2 reviews
0 helpful votes
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SHE ABSOLUTLY LOVES IT
September 23, 2024

My wife loves oversized hoodies. I looked around saw some that I liked but nothing WOWed me. So I Googled "Wifey Hoodies" and RushOrderTees came up. I found that I could literally customize one for her. Which is what I did on their site but there were still a couple of things that I couldn't tweak to my satisfaction so, I contacted them. In just a short time, Tim, with their design team, contacted back. We worked out those tweaks and I placed my order, that was on the 3rd. Before they actually produced my product the set me a proof for my approval. I approved it and I received it today, the 13th, just 10 days later. My wife absolutely LOVES it. I HIGHLY recommend RushOrderTees. This was a great experience from the get go to handing the package to my WIFEY.

Date of experience: September 13, 2024
Laura W. RushOrderTees Rep
7 months ago

Hey Darrell! Thanks for your feedback :) We are so happy to hear your wife loved her hoodie!

North Carolina
1 review
0 helpful votes
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Kiss Me and Fly
August 25, 2024

The t-shirt I ordered from you was perfect. It is for my wife. Each year their is a National Stearman (bi-plane) fly-in. This time I'm going to get a video of her coming up to me, in the cockpit, and saying "Kiss Me and Fly" just like in the movie Always. She will be wearing the t-shirt you made for me. Too bad you don't want a picture of it.

Date of experience: August 15, 2024
Laura W. RushOrderTees Rep
8 months ago

Hi Phillip! Thank you so much for reaching out! We are so happy to hear the shirt turned out perfect! We would absolutely LOVE to see a picture! Please feel free to send it to me directly at my email l.wojtusik@rushordertees.com and I will share it with the team! We love and appreciate when our customers share photos with us in their Tees :)