RushOrderTees

A t-shirt was missing from our order. I called the customer service line and was able to speak to a real person with only two clicks - very important. Jessica answered the call and I let her know that I needed my replacement sooner than 7-10 days, and she spoke with the team and informed me that it would be expedited and arriving sooner than needed. The whole call probably took less than five minutes, she was very nice, and my issue was resolved. The customer service is a big issue for most places, but not here. They are on top of it and it's greatly appreciated, thanks!

I admit, I was disappointed when my original order arrived. The color of the print didn't match what I saw on my iPhone, and I had no idea that the finished product would be different. I immediately made contact with Laura in Customer Care. It took a series of emails, to which Laura was consistently responsive. She worked with the design studio to resolve the color issue, and was able to offer me a substantial discount to reprint the shirts. I felt that was in order, as the color discrepancy was not entirely my mistake.
Laura was very prompt with her communications to me. I was never left in the dark. I haven't received the reprinted shirts yet, but the receipt indicates it will be in one week from today (5/1/23). That's an amazing turnaround, since I'm on the opposite end of the country (San Diego). Laura's messages have always been very professional and to the point. I'm happy that I was connected with a Customer Care specialist as proficient as she.

My experience with Rush Order Tees is always top-notch. They are patient about answering my questions, and they ensure that my design is what I envisioned. I was helped by Joshua F today, and he was great.

Great customer service (every time) and great quality prints. I don't shop anywhere else for my custom business apparel. I buy them as my custom-branded fitness apparel and my clients love them, too! Thanks, Rush Order Tees!

We'll definitely be ordering from here again. I've reached out with questions twice now and had a response and answer to my question in less than 3 minutes each time. One of the worries that I have with a lot of other services is that the customer service team takes a long time and doesn't always fully understand the question or requires a couple revisions to the question to get the point across. Didn't happen here, each time I asked one question and got the one answer I needed back immediately. You guys definitely train your customer service team well.

Not impressed, my order came later than expected. Colors do not match what I designed really. My design and final proof its like they changed the colors in design. Also the logo is like a decal that will come off during washes, I'm not impressed. After paying $40 per shirt I wish I never found this place. I'll have to get a new shirt again since you will only see the lettering after washes. Really disappointed...

Feeling like I got ripped off.