RushOrderTees

Out of the three representatives I've spoken to at rushordertees, Jessica was the most patient, professional and the only one who genuinely cared about resolving my issues and answering my questions!

I started to order from another company but found this one and I am soooo happy. The prices on this site are much more reasonable than other sites. The only thing I hated was that I had to order youth shirts from someone else because you have to order three or more from this site. I ordered around 17 or 18 adult shirts with something on the front and back and they are gorgeous! The process was so easy and if they had any problems I was called or emailed before they continued with the order. Most companies will ship as is and say oh well you already paid! Everything shipped and got here on time just like promised the only bad thing about shipment is that the box was so beat up I was afraid some shirts would be missing. Although I do know that is the fault of the shipping company I just wish the box was sturdier. I wish they did individual shirts because I would get a bunch made just for me. My family loved the shirts so much that I am going to review this company on every site I can. I cant wait to see whats next. I will definitely be back.

I was excited to create a custom tshirt for our family cruise. My daughter is a graphic designer and made the design. The ordering process was easy and the delivery window perfect. The anxiety came when the delivery tracker was giving a date of arrival which would be equal to our date of departure- not good. I used the chat which opened a ticket and I received a call from Laura W on the Customer Care Team. She immediately knew my dilemma as our shirt referenced the travel dates. She immediately sprang into action to take care of the situation and went above and beyond to make sure I had the shirts in time for our trip. My situation was impacted by the holiday and the delivery provider- this was not Rush Order Tees fault yet Lauren still took care of it.

Now for the shirts- they were packaged with care and of excellent quality. We've come a long way from my daughter's initial designs which were homemade and ironed on:) I can't wait for the many anticipated compliments I expect to receive on the cruise and will proudly tell everyone that it was thanks to Laura and Rush Order Tees.

I will definitely be back for all future custom shirt needs!

The shirts seem to be good quality and printed correctly. The reason for the low rating is because I paid for rush delivery (not the quickest one) but 3rd or 4th option to ensure my shirts would arrive on Thursday for a Saturday event. Unfortunately I only received 2/3's of the shirts as promised with zero communication that there was a delay on the rest of the shirts. The remaining shirts arrived on Monday after the event. When I called they escalated it to a manager and would not allow me to talk to anyone. I asked for a call back. Instead I received an email with notice that they are refunding the rush delivery fee. I do appreciate the refund, but it is now costing me more to distribute the rest of the shirts and disappointed a lot of people that were expecting to receive them on Saturday. The worst part for me that the customer service manager wouldn't take the time to discuss anything with me.

Update: I will now update them to 4 stars as a customer service representative did finally call me back and I feel she listed to my concerns and will take action to improve the process in the future. Still disappointed in the process, but we all make mistakes at times.

I had a sweater made by them and the lettering was messed up at the top and the stitching keep coming undone it's ridiculous never ordering from them again mind you I paid 50$ for my sweater

Ordered a shirt I designed and wanted to order a second but ship it to an alternate location. Owen set it all up and made it happen very quickly. Definitely happy with that.