Ryobi Tools

I am a firm believer in the Ryobi brand. As a senior with a huge yard that I maintain on my own they are a life saver. I own the chainsaw,blower and grass trimmer. The trimmer is definitely used the most. I own other trimmers but they are too heavy and awkward for me. Glad I can manage property on my own. I am surprised how long a charge lasts and with an extra battery no waiting. Love them

Our leaf blower quit working after ~1 year. Home Depot has shut down their authorized service centers, and the only authorized service center near Atlanta is 50-75 miles away. Ryobi will not pay for you to ship the defective/non-working product to their service center. The only alternative is to drive 100 miles round trip. What a sham! Do not buy Ryobi unless you want to incur a major hassle to get your product fixed at your expense.

Recently replaced my old lawnmower with a 40volt battery operated one. Absolutely love it. Lawn mower is very light and easy to handle. Battery will last at least 50 minutes unless you have very tall grass to cut. Best decision we made.

My son bought me the outdoor leaf vacuum for Christmas but unfortunately I did not actually receive it till July of this year 2020 because we live live several hours apart and then the pandemic started. The item worked great one time then never worked again. When I checked with Ryobi on internet, it stated must have receipt. I had no receipt and my son had lost the receipt. I gave Ryobi a bad review because I was pretty upset, however, the next day I received a email from ALEX who manages online reviews and said he wanted to help me. He turned it over to Ryan the Product Manager. Both men were polite and professional and acted concerned. They had me do different things to help them troubleshoot what the problem was. I thought it might be the battery or charger. It turned out to be the actually leaf blower and end of story, Ryobi sent me a brand new one with a battery and charger. Its been awhile since I have seen great customer service like this. Thank you guys very much.
Bill Layton

Light weight compact fast luv how easy it is to change ther shears no gas or plugs needed outside I luv my new toy! Cuts thru my Tall Maiden grasses I bought 4 by the pond which hav to b cut every year thanku

I currently own multiple Ryobi tools, in which I can not say enough good things about them. I currently have 2 drill sets, 2 chain saws 18" and 14" bar, leaf blower, weed eater, tire inflater and recently just brought the power washer. I used my chain saws to clear cut area to place home on up north 6 years ago and to this day it still fire's up on the first or second pull when a tree is down. I will continue to purchase other tools as projects come up. To the Ryobi team, please continue to make your A1 products and I will continue on purchasing the product line. Thank you again.

Unsafe and very dangerous batteries, and then the service was beyond bad. My 40V 6hr one month old battery and charger blew up and almost burnt my shed down, and after 4 hours trying to contact support through phone, email, and their text system have gotten no where. Look at the photos below and tell me what you would do?

Just got this saw for Christmas. Love that's it work with all 18 volt ryobi batteries. It comes with everything u need except bar chain oil. The Chain is manual lube by a push button on top of the saw. It's quiet light weight. And u won't have to fuss with mixing has and carburetor problem like your gas engines.

I own a remodeling business and I use many different Ryobi tools daily. Great tools. Very powerful. Batteries last a long time. Plus Ryobi offers such a variety of tools helpful for any project we are working on. I highly recommend Ryobi to fellow contractor or diyers. Plus they are sold at all home Depot stores. And they are bringing out new tools all the time. I currently own about 20 Ryobi products and I intend to buy more.

All battery tool i have are Ryobi these are drills, drivers, saws roters and blower have ordered on line and purchased at store only problem i ever had was a battery in 2 pack would not charge have bought others never happened again also get good life span from batteries thank you

Needed a blower with power for tree and grass messes on sidewalks and driveway. Have a lot of area so required constant power provided by corded blower. Ryobi blower met and exceeded my requirements. Easy assembly right out of box. I had the driveway free of acorns and other matter in no time.

I own drill set- leaf blower for yard work- whipper sniper- hedge trimmer. Now I bought a new all wheel drive battery operated lawn more for $ 998.00 at my local HOME DEPOT where I buy all my Ryobi Tools. I love the idea of everything runs on batteries. My wife needs no more gas for the lawnmower and trying to always start it. We have extra batteries so we do not have to wait for them to be charged when we do yard work. Excellent products. Keep up the good work. Prices are very reasonable.

The 1st 18v battery on the tool lasted about 2 weeks of light weed-eating. 2nd lasted about a week and that's it. I'm done with Ryobi. Absolute disaster and just incredibly frustrating not to get the job done and to be out the original cost of the tool plus an extra battery. Now what am I supposed to do? Just write it off to stupidity on my part for trusting RYOBI? From what I've read these lousy batteries are a constant complaint despite the glowing 5 star reviews obviously written by RYOBI employees with multiple email accounts. What a joke. Class action law suit anyone?

I'd love to write a review about the inverter I just bought but unfortunately I can't get through the damn packaging to get to it. Come on Ryobi, you don't think this is a little excessive? And I've got 4 of these packages to get through? I don't know...