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SaberForgeReviews 287

4.0

From the business

We offer products similar to Custom Lightsaber, LED Lightsaber, and FX Lightsaber. Or if you want to build your own Lightsaber you can acquire parts from us.


saberforge.com
Oregon City, Oregon, United States
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SaberForge Reviews Summary

SaberForge has a rating of 4 stars from 287 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SaberForge most frequently mention customer service, high quality and star wars. SaberForge ranks 1st among Swords sites.

service
69
quality
226
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3,164 reviews
Utah
1 review
0 helpful votes
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Blades
March 4, 2022

Just the right length I needed, they're great in weight, awesome to wield, I might have to get some more

Date of experience: March 4, 2022
California
1 review
0 helpful votes
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Wrong color
April 2, 2022

I waited a long time and I didn't receive anything until I contacted the website. Then I got the wrong shade of blue I wanted my saber part colored

SaberForge attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 3, 2022
Australia
1 review
0 helpful votes
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Best customer service I have gotten
March 3, 2022

I had a few questions about my order and some other things and Melissa A. From the customer service team was so amazingly helpful, she answered all my questions quickly, in depth and even provided me a photo of the hilt colours I was asking about, honestly a fantastic CSR and made my experience with saberforge fantastic, I expect to be buying more sabers in the future because it was such an excellent experience :)

Date of experience: March 2, 2022
France
1 review
0 helpful votes
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Très beau
February 28, 2022

Très beau sabre laser le top du top, beau son, tout jedi ou sith qui ce respect doit en avoir un

Date of experience: February 28, 2022
Texas
1 review
0 helpful votes
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Not bad for hollow hilts
February 27, 2022

I've had mixed results with electronics in previous sabers, but if you want hollow hilts this is a good option.

Date of experience: February 27, 2022
New York
1 review
0 helpful votes
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From a beginner when it comes to lightsabers
March 21, 2022

It's a really great lightsaber! While it's a little hard to get used to it, overall it's a good lightsaber that has a lot of features. It has a lot of bright color options and the sound quality is good! This is my first lightsaber ever and within ten minutes of opening, my sister smashed it into a wall but it's built to be durable so it came out totally unscathed!

SaberForge attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 19, 2022
Colorado
1 review
0 helpful votes
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Best I've seen
February 13, 2022

It was easy to set up and even felt like it was worth it

Date of experience: February 13, 2022
California
1 review
0 helpful votes
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Saberforge
February 10, 2022

Great products, good selection, easy and simple checkout process.

Date of experience: February 10, 2022
North Carolina
1 review
0 helpful votes
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Double bladed lightsaber
February 7, 2022

I have gotten a saber from here before and I love the details that they put on them. Decided to go ahead and get a double blade one for my collection the wait was a bit long but it payed off in the end. The saber itself is great and Wirth the wait.

Date of experience: February 7, 2022
Maryland
1 review
0 helpful votes
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It's pretty awesome
February 7, 2022

Was browsing through the website saw the one I wanted and the delivery time wasn't too bad. And I got notification when it did ship and when it did arrive which was cool.

Date of experience: February 7, 2022
Canada
1 review
0 helpful votes
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Very happy
January 27, 2022

Order came in 2 days after it shipped and very happy

Date of experience: January 27, 2022
North Carolina
1 review
0 helpful votes
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Very cool product
January 25, 2022

When we placed our order it seemed like something was strange with the interface so I had to email SaberForge and it took a little while for them to get back to me. They must be very busy, but their email was kind and of good tone. It took about 7 weeks for our order to arrive, which is about what we were led to expect. We ordered about three weeks before Christmas, which must be a very busy time for them. My daughter's Saber arrived just as ordered and it's beautiful. Good work people! Thank you.

Date of experience: January 25, 2022
New Jersey
1 review
0 helpful votes
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Two custom saber builds
January 23, 2022

Pros
1. Shopping is easy and quick.
2. Love the part quality of everything I've received so far. It looks amazing.
3. Easy to build.
4. Huge customization options, a lot of parts

Con
I only wish they would stock their parts faster. I am still waiting to get the rest of my items to complete my two light saber builds. However, I rather wait and get amazing parts then have parts stocked at the loss of quality. I started my builds about 1 year ago and I am still waiting for some items to come back into stock. But I find the wait is worth it to get exactly what I want.

As a side point, if one has little or no experience building electronics and custom items such as this it may seem like an intimidating amount of work. So before you take the plunge make sure you are ready for the challenge. If not use their build service and have the pros do it for you.

Keep up the great work Saberforge!

Date of experience: January 23, 2022
Canada
1 review
0 helpful votes
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Got scammed!
February 19, 2022

After 15 weeks, I wanted to cancel my order, so we were in dispute. After I sent them a request not to ship it until the matter was resolved, so rather thank keeping their word they shipped the item so I could not return it for cash.

SaberForge attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2022
North Carolina
1 review
0 helpful votes
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Massively impressed, especially after everything I've heard from 2020. But it genuinely seems like saberforge has turned things around! I got my saber within a month and I love the feel of it! Cant wait to get it installed :)

Date of experience: January 16, 2022
California
1 review
0 helpful votes
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Good sabers
February 14, 2022

Package was late but I received compensation. Product was excellent otherwise. Highly recommend for an affordable saber with good electronics.

Just keep in mind, you can't cancel an item even if done within a few hours.

Date of experience: January 15, 2022
Colorado
1 review
0 helpful votes
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Nice product!
January 15, 2022

The credits are very nice; metal and have a hefty weight to them. I'm very pleased!

Date of experience: January 15, 2022
New Jersey
2 reviews
9 helpful votes
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Hilt arrived and is HORRIBLY designed. You have to remove a magnetic cover and insert a "kill key" to turn it off, but then you can't put the magnetic cover back on.
Blade arrived broken and won't light up.
Over a month fighting with customer service with no resolution. Terrible customer service, terrible communication, terrible company. Avoid at all costs. The only way they could possibly have this high of a rating is that they have bad reviews removed. Lets see how long mine lasts.

Edit: Sabeforge managed to hide this review while they tried to send me a new blade. Eventually I got a new, working blade for my saber, and it turns out they had sent the wrong charger initially, so they sent the correct charger as well.
I feel this review still stands because even though it was eventually resolved, it took a lot of work dealing with their customer service just to get something that should have been included in the first place.

Date of experience: January 4, 2022
Puerto Rico
2 reviews
0 helpful votes
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No hastle buying experience. Proper comunication.
December 25, 2021

Buying was easy on their website. Lead times where advertized up front and deliveri took the expected time. Comunication was just right. Enogh to keep me informed on my order without excesive emails or advertising spam.

Date of experience: December 25, 2021
Texas
1 review
0 helpful votes
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Bang for the buck
January 16, 2022

Purchasing process was easy, the shipping took a little bit of time. Regardless it was actually a good thing, Saber forge takes their time to ensure you receive a quality product. Shipping took about 5-6 weeks. Once I received it I was very pleased with the end result. It was worth the wait.

SaberForge attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 17, 2021