SaberForge has a rating of 4 stars from 258 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SaberForge most frequently mention customer service, high quality and star wars. SaberForge ranks 1st among Swords sites.
Sent my old saber in to have the electronics upgrade and couldn't be happier! It was received and processed in a timely manner and they got it back to me before my con!
I really was excited to recieve my order. It was extremely high quality and enjoyable. I loved how it feels, looks, and sounds. The shipping time was very fast and made super durable. I'm very happy with my purchase and highly recommend!
I have purchased from a few different companies and by far the quality and customer service with Saber Forge has been sooo much better than any of their competitors. Will definitely have return business. Now if I can convince them to come out with a rapier style cage hilt...
Package was late but I received compensation. Product was excellent otherwise. Highly recommend for an affordable saber with good electronics.
Just keep in mind, you can't cancel an item even if done within a few hours.
I was pretty skeptical of my son spending his savings on a replica light saber but have to admit it's pretty awesome. He's thrilled and we were impressed with the quality. Even better that it's an Oregon company.
Saber is great works great shipped in 7 weeks
Packaging was disappointing could be nicer looking especially for the 600 dollar price point, u basically get a brown cardboard box with a logo and nothing else
The customer service is very friendly. Unlike some competitors, when talking to SF customer service, it feels like you're talking to a real person.
As for the shopping experience, it's ridiculously quick and easy. There's no "Buy two more blade plugs you don't need before checking out!" style pop-ups, and while there are many customization options for each product (not just sabers), it's still quick and easy to decide what you need.
All of this combined with Saberforge's premium saber designs, makes them a great company to do business with, and I'll certainly buy from them again.
I loved the update! Different sound effects, colors, and identifications.
I can classified as a highly recommended feature for your lightsaber.
The one star is only to submit this review and that is being generous, avoid at all costs if you are new to building them or live outside the United States. Took about 6 months to finally arrive, very unhelpful in the fact that in all that time my young daughter who was trying to get her first ever saber was not even contacted to say she hasn't got the right parts to make it a compatible working saber with light and sound and now they have quoted a additional £150 plus postage and custom fee not included for them to make it work adequately or stick with a hollow useless saber, very much not impressed by the customer service for what they charge
Hilt arrived and is HORRIBLY designed. You have to remove a magnetic cover and insert a "kill key" to turn it off, but then you can't put the magnetic cover back on.
Blade arrived broken and won't light up.
Over a month fighting with customer service with no resolution. Terrible customer service, terrible communication, terrible company. Avoid at all costs. The only way they could possibly have this high of a rating is that they have bad reviews removed. Lets see how long mine lasts.
Edit: Sabeforge managed to hide this review while they tried to send me a new blade. Eventually I got a new, working blade for my saber, and it turns out they had sent the wrong charger initially, so they sent the correct charger as well.
I feel this review still stands because even though it was eventually resolved, it took a lot of work dealing with their customer service just to get something that should have been included in the first place.
Answer: The estimated lead time for an order depends on what items are included in the order. Orders are subject to the longest lead time for the items ordered. For example, if you order an Eco saber (which has an estimated lead time of 2-4 weeks) and you also order an Apprentice saber in Warrior, Veteran, Veteran RGB, or Hero tier (estimated 12-15 weeks) on the same order the lead time would default to the longer time frame. Per our website Help page, because we manufacture the brightest and most affordable high end made to order sabers and adaptive saber parts, there is a HUGE demand for our products that has created an estimated 12-15 week lead time for most orders. Rest assured we are working as quickly as we can to process all of our orders, including yours. Please keep in mind that unlike many of our competitors, our exquisite sabers are assembled in the USA, and not mass produced overseas, so they do take some time to produce. Some orders will require additional time for completion. Please also allow an additional 1-3 weeks for custom wraps. Some orders may require less time for production. Orders that include Eco sabers, Initiate tier sabers and loose adaptive saber parts without assembly packages only generally ship out within 2-4 weeks. That said, if your order also contains another product with a longer lead time, your order would be subject to the longest lead time. For more information, please use the link below; https://saberforge.com/pages/orders-shipping
Answer: Shipping rates are calculated at checkout and vary depending on factors such as the total weight and size of your package, which shipping method you select at checkout, and final shipping destination. Your grand total including shipping costs will be visible to you prior to submitting payment and finalizing your order.
Answer: The estimated lead time of an order depends on what items are ordered. Because we manufacture the brightest and most affordable high end made to order sabers and adaptive saber parts, there is a HUGE demand for our products that has created an estimated 12-15 week lead time for most orders. Rest assured we are working as quickly as we can to process all of our orders, including yours. Please keep in mind that unlike many of our competitors, our exquisite sabers are assembled in the USA, and not mass produced overseas, so they do take some time to produce. Some orders will require additional time for completion. Please also allow an additional 1-3 weeks for custom wraps. Some orders may require less time for production. Orders that include Eco sabers, Initiate tier sabers and loose adaptive saber parts without assembly packages only generally ship out within 2-4 weeks. That said, if your order also contains another product with a longer lead time, your order would be subject to the longest lead time. For more information, please use the link below; https://saberforge.com/pages/orders-shipping Once shipped, it takes 2-5 business days for delivery anywhere in the US. (Shipping times may vary during the holiday season due to higher than usual volumes of packages being shipped.)
Answer: The estimated lead time of an order depends on what items are ordered. Because we manufacture the brightest and most affordable high end made to order sabers and adaptive saber parts, there is a HUGE demand for our products that has created an estimated 12-15 week lead time for most orders. Rest assured we are working as quickly as we can to process all of our orders, including yours. Please keep in mind that unlike many of our competitors, our exquisite sabers are assembled in the USA, and not mass produced overseas, so they do take some time to produce. Some orders will require additional time for completion. Please also allow an additional 1-3 weeks for custom wraps. Some orders may require less time for production. Orders that include Eco sabers, Initiate tier sabers and loose adaptive saber parts without assembly packages only generally ship out within 2-4 weeks. That said, if your order also contains another product with a longer lead time, your order would be subject to the longest lead time. For more information, please use the link below; https://saberforge.com/pages/orders-shipping Once shipped, it takes 2-5 business days for delivery anywhere in the US. (Shipping times may vary during the holiday season due to higher than usual volumes of packages being shipped.)
Answer: The estimated lead time of an order depends on what items are ordered. Because we manufacture the brightest and most affordable high end made to order sabers and adaptive saber parts, there is a HUGE demand for our products that has created an estimated 12-15 week lead time for most orders. Rest assured we are working as quickly as we can to process all of our orders, including yours. Please keep in mind that unlike many of our competitors, our exquisite sabers are assembled in the USA, and not mass produced overseas, so they do take some time to produce. Some orders will require additional time for completion. Please also allow an additional 1-3 weeks for custom wraps. Some orders may require less time for production. Orders that include Eco sabers, Initiate tier sabers and loose adaptive saber parts without assembly packages only generally ship out within 2-4 weeks. That said, if your order also contains another product with a longer lead time, your order would be subject to the longest lead time. For more information, please use the link below; https://saberforge.com/pages/orders-shipping Once shipped, it takes 2-5 business days for delivery anywhere in the US. (Shipping times may vary during the holiday season due to higher than usual volumes of packages being shipped.)
Answer: The estimated lead time of an order depends on what items are ordered. Because we manufacture the brightest and most affordable high end made to order sabers and adaptive saber parts, there is a HUGE demand for our products that has created an estimated 12-15 week lead time for most orders. Rest assured we are working as quickly as we can to process all of our orders, including yours. Please keep in mind that unlike many of our competitors, our exquisite sabers are assembled in the USA, and not mass produced overseas, so they do take some time to produce. Some orders will require additional time for completion. Please also allow an additional 1-3 weeks for custom wraps. Some orders may require less time for production. Orders that include Eco sabers, Initiate tier sabers and loose adaptive saber parts without assembly packages only generally ship out within 2-4 weeks. That said, if your order also contains another product with a longer lead time, your order would be subject to the longest lead time. For more information, please use the link below; https://saberforge.com/pages/orders-shipping Once shipped, it takes 2-5 business days for delivery anywhere in the US. (Shipping times may vary during the holiday season due to higher than usual volumes of packages being shipped.)
Answer: The estimated lead time of an order depends on what items are ordered. Because we manufacture the brightest and most affordable high end made to order sabers and adaptive saber parts, there is a HUGE demand for our products that has created an estimated 12-15 week lead time for most orders. Rest assured we are working as quickly as we can to process all of our orders, including yours. Please keep in mind that unlike many of our competitors, our exquisite sabers are assembled in the USA, and not mass produced overseas, so they do take some time to produce. Some orders will require additional time for completion. Please also allow an additional 1-3 weeks for custom wraps. Some orders may require less time for production. Orders that include Eco sabers, Initiate tier sabers and loose adaptive saber parts without assembly packages only generally ship out within 2-4 weeks. That said, if your order also contains another product with a longer lead time, your order would be subject to the longest lead time. For more information, please use the link below; https://saberforge.com/pages/orders-shipping Once shipped, it takes 2-5 business days for delivery anywhere in the US. (Shipping times may vary during the holiday season due to higher than usual volumes of packages being shipped.)