Safeway

I placed a order 5 days ago that they delivered to the wrong address. They said they would redeliver the following day. But it never came. They refunded and I placed a new order. Then the next day they delivered someone else food. So they said they would redeliver today. Nothing showed up. 7 long phone calls later they still haven't fixed it.

So I went in to safeway Zip ******* AZ to buy peaches as advertised for. 49 a lb I was in the self checkout when it charged me 2.99 a lb I asked for help she said she will take care of it. Then the whole thing went down. Told me to go to a regular checkout I did I told them if the peaches are not. 49 cents i dont want them. Long story it turned out not only did they charge me 2.99 but double charged me. I had to go to customer service that reversed it. Not even an apology. Needless to say I did not take the peaches.

For long long time, every time we go to safeway to buy things especially sale stuff, we have to be extremely careful because 8 out of 10 times, we grabbed the wrong products. The sale and non-sale products are all mixed together so we have to match the product code to be sure. And safeway just implements a new digital coupon, the trick is you have to add the products before hand. I am not sure why not give customers less headache and automatically give the discount as any other stores.

They have coupons, member discounts, ads for $10.00 delivery fee. (If u don't order beer.)I order 20 pk cans Pepsi to get my Coors beer! LIMIT 2 PER PERSON! Plus more! THEY have FETCH Rewards now too. Go there to get your email receipts that Safeway has. GO FETCH your Rewards ( Fetch Rewards offers sales etc to get email credit for your order. You earn points. I got a case of bottled water free. Have $ off specials, fee products for points! Check out and look. It's free to look! I'm glad I stuck thru their growing pain problems! Delivery fee INCLUDES your tip to driver! You don't have to be there, & then if alcohol ordered you need anyone of age to be there!

Everything's overpriced, produce is ridiculously overpriced they play stupid games with prices so they can track you, they stock poor neighborhoods with substandard food and damaged items, this market is pure corporate evil, oh and they have the $#*!tiest bakeries in the world! $#*! you Safeway there's nothing safe about you!

Unfortunately who I thought was a trustworthy older lady was a thief in disguise... She told me $5 due and then pocketed the money and had the nerve to say I'm not giving it back! Wow! I'm fully disabled and paid with an s3 card and this coldhearted employee tells me I have a balance... I pay and you pocket my money and then get smart! Wow! Ms. Patricia shocked me but kharma is alive and real and I will get my money back!

I am not employed by safeway. I do not appreciate the fact that your only clerk this morning refused to check out any small purchases. I do not get paid to check myself out. This is a bad thing to expect people to do when you don't pay us to do your job

My disabilities make it nearly impossible for me to shop by myself, so I rely mainly on grocery delivery. The last time I had a delivery scheduled, they called me an hour into the delivery window and told me they had cancelled it due to short staffing. Not even an offer to reschedule - they said I would have to re-enter the whole order. They will not give any kind of priority to people who are disabled, so now I'm having a very difficult time even getting groceries. I try to talk to Safeway Delivery about it and they tell me to call Customer Service. I call Customer Service and they tell me to call Safeway Delivery. I talk to the store managers and they say to call the corporate office, which never answers the phone and has no way to leave a message. And they have the nerve to tell me they care. GAG

The list you put will stay for a month even you use it or not. It's very hard to figure out which coupons are used or not. The only way you can know is to call customer service. Some of the coupons didn't come out at the register. Call them they just tell you it did with no proof or just to get rid of you. They change a newer system, may help the elderly but hasn't solve the problem.at cvs if you have a reward the minute you used it it gone with in one to two hours. The list you put as for just for you will stay for month or some of them will be gone without you used them becuse of their technical problem. They have to change to different company or the have to find some one who can fix the problem. It has been almost ten years with this kind of problem... good luck solving this.

So slow this week that is USELESS.

Cannot change or see account info even though finally signed in.

No info on when or why reward points expire.

Reward points on stub do no match online, online is less but
And at point has been correct.

Safeway, com programmers do not know how to program and
The site is botched and if you click to go to other pages there it
Drops that you signed in and to be remembered and it just does not
Work.

Eliminate it as a useless piece of crap and just
Make savings like shoppers.

Slow slow slow, no matter how fast computer is
1Gb router and extremely fast computer does not matter
Your software is useless.

Never again can make online purchase and will not.

Safeway has crap website.

We purchased a roast from Safeway in Salida, CO. After spending hours preparing the roast and the meal, we sat down to eat. My mother starting choking and we removed a piece of the polystyrene glove from her throat. The we studied the roast. The rest fo the contaminated glove lay mixed in the meat. It honestly looked like a piece of fat. Lesson: Never eat meat from Safeway.

I am a long time shopper at Safeway, I like your stores and products, I do not know what is happening to the Union/ research store but now I remember why I don't shop there, the men cashiers are friendly, helpful and smile, but some of your female cashiers need a refresher course, yes, I have told the Manager how nice it is to come back to my store, Bamn! Again this morning not so nice again!
Thank you for your time. Lana Arbogast. Colorado Springs

I have been scammmed multiple times at Safeway. They are in your face. It's almost robbery. I did an small online order to save time. Arrived at the store and the woman told me that I came to early. When I said, I will come
Back later then, she said: She will just cancel the order and can open another one. In order to upload my order I should put my cc in the card machine. When I did, she charged me again. So now I paid twice for same order and there will be too much in the register. My order supposed to go out free. After I left, what she will do is obvious, she changed the amount by a few cents less than a dollar to let it look I shopped twice. Before she goes home, she will have to take out the store charge and put in her pocket, otherwise they will have excess money. She told me there was no action necessary from my side. The second unpicked order will Just go automatically back to my account within 24 hrs. Of course it didnt: it Landed in her pocket!

I have been shopping at Safeway for years. And I almost always use self checkout. They must have done an update to their self-checkout system. The last 3 times I have been in, it has needed approval from the self checkout clerk after I scan about 3 items. It yells at me the put my item in the bagging area or scan my item even though I have and the clerk comes over and views everything I have done only for it to happen again after I scan a few more item. It appears the scales in the bagging area are much too sensitive. I sneeze, I need approval. Is lightly brush bagging area, I need approval. I mive items in the bag slightly to make room, I need approval. There is now no way to get in and out of Safeway quickly. I will be taking my business elsewhere. Long lines, long waits and now self-checkout takes longer than waiting in line for a cashier? And you treat me like a criminal to boot? Bye Safeway.

For the first time in 15 years we tried to shop again at Safeway because of an ad flyer chock full or "deals" on "coupons". It's trickster retail - "member price" and "click and save", a real joke.

Member card and Safeway Just 4 U are not connected. Store clerk not accommodating enough to go through my flyer to scan the paper coupons I brought to the store when my member number and phone app didn't sync.

Lost all the discounts I went there to procure. Amazing theft Safeway pulls off right under customers noses.

I am back to boycotting Safeway from my life forever. I shop at 3 different HONEST stores that do everything they can to help me get the price I deserve by shopping with their app and discounts, etc.

Rename safeway THIEFWAY - more fitting.

I ordered a full array of products in hope of avoiding having to sop myself and could get cooking sooner--I only got half of what I ordered--only dairy and deli. I was told I'd get a credit for what wasn't delivered--what about my delivery fee and inconvience! NOT GOOD customer service!~

Having safeway be the only option in my current area (2 if them are walking distance!) I am fed up with them. Their produce prices are out of control! $7.00 for tangerines!
I brought this up to a cashier who is overweight and sociopathic and his response is "everything is expensive".
They area no caucasians working there and it is clear this is another corporation that only looks for feeble minded spanish speakers and reinforces their victim mentality.
There food options are mostley junk food. I might as well just shop at 711 with their options and price range Smh
I now have to actually look out of town since its nothing but kult like employees for tech companies. Its terrible. I just want to by some fruit and veggies at a reasonable price and not supply the income towards anti--white feeble minded employees who see nothing wrong with 7 dollar tangerines.

I bought 6 5ths of Perrier & a magnum of champagne. The checker $#*!ed about having to wrap these. He'd never heard of the empty six pack wine holders so no luck there. When home & unpacking there were only 5 Perrier! Called store. Was blown off. Then the delivery my roomie ordered from Safeway was cancelled by them. Too busy to deliver!

I was shopping at the Safeway on 44th ave on Saturday 10/5/19 and tried to leave a review then but I couldn't get the site to work. I live in the neighborhood so I shop at this location often. I just have to say that Dominick has always been there to greet me me smiles and a warm conversation every time. He's always very helpful and he's so pleasant to everyone around him including customers and his staff. He makes an effort to make your shopping experience a good one. He really should be recognized more. He does a great job!

Do not order on line for delivery. They have a third party delivering and its a nightmate. I have been waiting since 10 am and now 7 pm and have half of order. They provided me with another time 1 pm to 3 pm. Then no food order arrived. I called again and then they said 5 pm to 7 pm. Still no food arrived. I called again and now maybe 8 pm to 9 pm. It is a nightmare. I never had an issue until they stopped hiring drivers.

The picture should explain it all this is Safeway, Sanderson Farms chicken breasts! Do you think I want to feed my family this? I'm very disappointed to see that Safeway sells this quality chicken.

Can't give them one star.

Representative are not helpful at all. Anoing and dismissive attitude. Phone calls are constantly disconnected by representative because they don't want you to leave at the end of the phone call bed servey. Not a good English. The company who is hiring them to hendel there clients complaints are paying for one big nothing as a service.

Many Fridays I went to safeway for Friday special sale products after work about 5pm. But they always sold out. This Friday I took off 3 hours earlier to get there for the special sale products, but they still sold out. Waste my time. So disappointed.