I am beyond happy not just with my machine and table, but with the ease of ordering and the quick receipt of my orders. Excellent experience over all, would highly recommend Sailrite and will make future purchases I'm sure!
Filled out the survey after placing my order and within 24 hours had a response to my question. This is the way customer service should work. Thank you Sailrite for the followup. This is one of the reasons that I bought my machine from you.
I ordered material on line and worried that the color might not be what I wanted. But it was perfect and the ordering, shipping and arrival was very easy! Love this site as I am making 10 Roman Shades!
Great product and delivery was outstanding. I am on a island in Eastern Canada, and received my order in days, not weeks. Best online shopping experience I have ever had, as far as product delivery goes.
Regards,
N. Warr
I needed a small, specialized part for an industrial sewing machine to complete a project. Sailrite had the part and even though it was only a $6 purchase, got it to me in a couple of days. Great service!
I purchased the Sailrite LSZ-1 and oh my god, this is the best heavy duty sewing machine I have ever used! Easily sews through thick layers of canvas painted with acrylic paint for purse making (sometimes 8 layers or more). I love this machine!
I love Sailrites videos! They are very well done with every step clearly explained and shown. Plus they have links to everything they use so I can choose to order if I need it. Wonderful company with great products and fast service!
I found Sailrite thru a shop keeper. I do a bit of upholstery & window treatments for clients. Sailrite has been the best co Ive dealt with in years. Please keep up the standard youve set. I love you guys!
The zipper slide broke on my favorite north face fleece and I found your company on a DIY replacement how to search. Then after reviewing your site more I realised that I could buy the slide from you! Your company is great! How to directions and prices cheaper than a fabric store! You are terrific! Thanks for being on the web...
I ordered a 7/8" x 7' piece of alum tubing. Boy was I surprised when I received the package. I was worried that the alum tube would be bent in shipping. It came in a long heavy duty paper tube, 3/16" thick with metal caps on each end and the alum tube was wrapped in a plastic sleeve, good job Sailrite
Answer: Not Required. The service was prompt...
Answer: I have purchased several items from them over the past 3-4 years. Always receive exactly what was advertised.
Answer: Hello Margaret, Sailrite offers samples of all the fabrics we sell, just go to the item you like and click the "Order Sample" button to add it to your cart.
Sailrite has a rating of 2.9 stars from 430 reviews, indicating that most customers are generally dissatisfied with their purchases. Sailrite ranks 2nd among Sewing sites.