Salvage Data has a rating of 3.3 stars from 152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Salvage Data most frequently mention hard drive, recovery services, and free evaluation. Salvage Data ranks 4th among Data Backup sites.
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Outstanding, smooth, and timely service at a reasonable cost. It was a pleasure to work with you. They recovered better than 99% of my data on a hard drive that broke over 10 years ago. Highly recommended.
This company had good reviews in previous years but now in 2024 something must have happened with them. I talked to a guy who told me it would take about a week to fix. I sent them a flash drive almost in early May they sent a text saying they received it and now I can not reach anyone to assist me with any updates. I've called, text and emailed. Do not make this mistake by using this company, you will regret it!
This company had good reviews in previous years but now in 2024 something must have happened with them. I talked to a guy who told me it would take about a week to fix. I sent them a flash drive almost in early May they sent a text saying they received it and now I can not reach anyone to assist me with any updates. I've called, text and emailed. Do not make this mistake by using this company, you will regret it!
Absolute waste of time, money, and resources. DO NOT USE. My case manager Hugh was non-existent and no help what-so-ever, no response to calls or texts for days. Their slogan is "Recover the Unrecoverable" and within 1 hour of my drive being delivered they deemed it "unrecoverable"...so much for that reassurance. The evaluation is NOT "Free", they required me to pay $40 to ship it back.
Tip for consumers:
Terrible communication, assistance, and overall experience. Felt cheated that I even had to pay $40 to get my media back.
Products used:
NOTHING. Tried using their Data Recovery Services.
Outstanding, smooth, and timely service at a reasonable cost. It was a pleasure to work with you. They recovered better than 99% of my data on a hard drive that broke over 10 years ago. Highly recommended.
I talked to them early in the morning and brought the Toshiba portable hard drive to their office. The technician explained clear steps, expectation, price to me. They have been in business for many years with high reputation in success of data recovery.
Highly professional!
Recently got a hard drive saved by these guys. They gave me a wide quote up front, but the actual price ended up being pretty reasonable and they managed to get everything back from my damaged drive (which I was not expecting!). Super friendly folks, and were really good with communication throughout the process (text/called to give updates). 10/10, definitely recommending them to anyone.
Data recovery is never cheap, therefore having your data recouped in a timely manner, especially for us since we used it on a corporate level for a VP and project manager, was very important. Easy to use service, there is constant communication between the agent/tech servicing your drive. No complaints from me.
The company efficiently retrieved all the valuable data from my damaged hard drive, including precious photos, in a remarkably quick manner. I'm highly satisfied with their service. Despite my inability to collect the recovered device during standard working hours, Valerie graciously accommodated my schedule by staying late after hours. I'm immensely grateful! I wholeheartedly recommend their services!
SalvageData Recovery Services is simply exceptional! When my laptop crashed, I lost access to crucial work-related files and personal documents. SalvageData's team, with their unmatched professionalism and expertise, provided a ray of hope in what seemed like a dire situation. From the initial consultation to the successful recovery of all my data, their attention to detail and commitment to excellence were evident at every step. Their regular updates and transparent communication ensured that I was informed and reassured throughout the recovery process. SalvageData not only recovered my data but also went above and beyond in providing valuable advice on data backup strategies. Their dedication, technical proficiency, and genuine care for their clients' data make them an invaluable asset. I highly recommend SalvageData to anyone seeking top-notch data recovery services.
My external hard drive decided to destroy itself, so Salvage Data was recommended. Even though everything was a catastrophic loss, I was given the crushing news with compassion and suggestions and help was offered. Could not recommended this place enough.
I am immensely impressed by SalvageData Recovery Services! When my external hard drive crashed, I feared losing years' worth of family photos and important documents. SalvageData's team, with their professionalism and expertise, immediately instilled confidence in their ability to recover the lost data. They meticulously explained the recovery process and the steps they would take to salvage the data. Throughout the recovery period, their regular updates and transparent communication were incredibly reassuring. Not only did they manage to retrieve all of my data, but they also delivered it in a timely manner. SalvageData's dedication, technical prowess, and commitment to customer satisfaction are truly remarkable. I am grateful for their exceptional service and highly recommend them for any data recovery needs.
Used the chat to gain information about their recovery services. After reading reviews about their unmentioned $40 return shipping fee if you decline their service after evaluation, I decided to go with a local company. However, these guys continue to text, call, email asking me to drop off my disks. I politely declined their services several times via text and email but they keep saying they'll keep my case open, "circling back around" to see if I still need their services. I said NO. I finally had to block their phone calls, texts, and emails. Why are they so desperate? I would not trust them with my data.
Tip for consumers:
Persistent even after declining services
Products used:
None.
The team was absolutely amazing and incredibly communicative throughout the entire process! I felt incredibly fortunate that they were able to retrieve my data, especially when I had assumed I had lost everything due to an operating system upgrade without a backup.
Facing a nightmare scenario with a crashed hard drive, I reached out to Salvagedata Recovery. From the initial consultation to the final file retrieval, their service was exceptional. They not only recovered all my lost data but also did it in record time. The peace of mind they provided during a stressful situation was invaluable. I can't recommend them enough!
They were extremely knowledgeable and professional. The technician was able recover all the data from the hard drive and it really saved our company from a nightmare! I cannot recommend Salvage Data enough, and also with his honesty with the work. 100% will not disappoint! Thank you again!
Skepticism turned into gratitude after experiencing the exceptional service of Salvagedata Recovery. A corrupted SD card had me on the brink of losing valuable data, but their skilled team worked wonders. The recovery process was smooth, and they were quick to address any concerns I had. Salvagedata Recovery not only salvaged my files but also restored my faith in professional data recovery services. I wholeheartedly endorse them for their expertise and results.
Couldn't be happier with the service I received. I had an older laptop with all of my family's pictures and videos, among everything else, that died. I thought all of this was lost, but Salvage Data Recovery were able to recover everything for me. It is worth every penny. Service was much faster than I expected.The technician was friendly, knowledgeable, and responded quickly to my emails with questions. Thank you all so much!
When our server crashed, we were anxious about losing valuable information. Salvagedata's expert team quickly swung into action and displayed unmatched technical skills in server recovery. Their dedication and efficiency in handling the situation were truly commendable. Salvagedata's constant communication and support reassured us during the recovery process. Thanks to Salvagedata, we managed to retrieve all the lost data, and our business resumed without major interruptions. I can't thank Salvagedata enough for their outstanding service and professionalism. If you're facing server data loss, Salvagedata is the company to trust!
I highly recommend Salvage Data Recovery to anyone in need of data recovery. In my case, they were able to retrieve nearly all of my data from my aging mac hard drive, which was a great relief. Moreover, though, I received great customer service: professionalism, information about each step in the process, timelines, and a range of costs. They contacted me in just a few days (much shorter than the estimated time to recover my data!) with the good news, again with a polite and complete explanation of my options for next steps. I hope I don't need to use Salvage Data Recovery in the future, but if I do -- this is where I will go!
The company wanted to charge me 1800 to recover data on an external hard drive. When I declined they wanted to charge me 40.00 + 10.00 to return the media. I would advise customers to beware.
Products used:
I did not use the service; the price was very high.
My laptop died on me randomly one day, leaving years of data inaccessible to me. Salvage Data was both convenient and helpful in helping me get my data back. As I live in NY I was able to drop the device off directly at the office and they remained in communication with me throughout the entire process. I highly recommend them!
Highly recommended Salvage-data! Technician is a very responsible and professional person. Will give good advice to customers. I'm very satisfied with the services as my precious data has been fully recovered. He is the one that can solve my problems. Truly appreciate it.
After they performed an initial screening and determined that all my data could be recovered, there was nothing holding me back from giving them a green light to go ahead. Though it took longer than anticipated in the end, they recovered all my data.
Because of lack of reliable cloud access at work, I had 3+ years of course materials on a flash drive. When it was bent and no longer readable, I went to retrieve the content from an external drive that I had used to back it up. The external drive failed... I was panicked. I found Salvage data and shipped my drive the next morning. Within 24 hours of them receiving the drive, they contacted me to let me know that they could recover my drive. Within the next week, I had a new drive with all of my data! I paid more for expedited service, but to me, it was worth every penny. Chris was exceptionally helpful and very professional.
George was a good representative and he kept me looped in every step of the way while their technicians were recovering my memory card. George called me before shipping my memory card and where I needed it delivered. I am grateful for such awesome customer care. Highly appreciate your help folks
Everything was perfect during the process of sending hard drive but once they got my hard drive the customer service was bad. I didn't receive any feedback on why they couldn't access to my hard drive. They only asked me to contact with somebody who never got back to me.
SALVAGEDATA is a critical data recovery service lab specializing in the salvaging of data/ files for individuals & businesses from hard disk drives, RAID arrays, NAS, SAN, USB flash and other electronic data storage devices that have failed, stopped working. We support and help people and businesses that have suffered data loss due to file system corruption, data corruption or accidental file deletion/reformatting.
Since the company’s inception we saw the need to change the indistry and were the first in 2003 to pioneer the Free evaluation backed with a 100% No-Data No-Service Fee guarantee. We designed our service and product offerings to first assure the success of our customers before we could share the benefits of the results. It is precisely why the SALVAGEDATA you see today, is a learning, growing body that’s constantly seeking to be better — for our staff, our community and our customers than it was yesterday.