Salvage Data

DO NOT TRUST THIS COMPANY! They do not know how to return products the way they found them and they charge you for your product to be returned to you. If I could give this 0 stars I would.

I had a video that was somehow deleted or removed on my laptop. I don't know how or why it was removed. I had a computer guy look at it and he unfortunately couldn't find the video. No problem and he returned it the way it was found the Home Screen was available and ready to use. I wanted a second opinion or a last ditch effort to find the video. I looked at Salvage Data and thought that based on their high rating of recovery I thought I'd give them a shot. The guy who I spoke with told me they solved court cases doing forensics on computers/laptops on finding missing or deleted files. I figured it was a no brainer for them to recover my video. Unfortunately I was wrong and they couldn't recover it because there was no hard drive. Thats fine but what is not fine is charging $40 for my laptop to be returned in an unusable condition with NO Home Screen. There was a black screen that had three options F1 for retry F2 for boot setup and F5 for diagnostics. I looked up every YouTube video on how to solve the problem of bios of the media. There's NO excuse as to why there's NO Home Screen when it was returned. I shouldn't have to figure out on my own how to get my Home Screen back up and running. If the first person who tried to recover my video was able to return my computer with the Home Screen open after charging, why can't a data recovery company? Now I have to pay over $300 for a hard drive and to get my Home Screen back up at Best Buy.

The picture below is when I clicked on F2 which is the bios of the media. I looked up on YouTube what to do when there's no Home Screen. And that was one of the steps to click on F2. I tried several times to reboot it and nothing worked. I hope Best Buy can recover it and return it with my Home Screen up.

This company wants nothing but your $$$$. Stay away!

This is my first time using a data recovery company and I have heard nightmares regarding the process but George made sure that I had a great experience and all my data was successfully recovered.

Sent them my hard drive two weeks ago via FedEx and today got a call form Alex letting me know that all my data had been recovered that is the best news I have received this 2021!

I was happy when LaRaya called to inform me that every last bit of data that had been deleted was completely recovered! :) :)
I can't thank Salvage Data enough

I'm an IT professional and I would not think twice about referring anyone to any other place to recover their data. From thumb drives to broken RAIDs. Salvage-data is HONEST and very knowledgeable.

Since you were able to recover my daughter's data, she is pleased to get her personal and academic records back. Very trustworthy, wonderful company!

Trustworthy, cares about getting the job done well, very reasonable prices. Very nice people too! Don't be scared off by these guys.

Great service and extremely happy with the fixes they made! I highly recommend their services to anyone who's damaged their hard drive.

Salvage data was able to recover all my data in the shortest time possible and with that I am really glad.

Great, fast service for a reasonable price. He recovered two external hard drives and transferred the data to a new drive in a short period

I had a couple year old Macbook that would not power on. While the computer didn't work, there should have been nothing at all wrong with the SSD inside it, but Apple in their customer-service-friendly-wisdom chose to solder the SSD in. That's not Salvage Data's fault of course. After looking at the device, they told me that they could almost certainly get the data off, so I told them to go ahead. Four months later I hadn't heard back, so I wrote them, and they told me that the data isn't recoverable.

While I get that sometimes data may not be recoverable, I feel that this was a textbook case of when they SHOULD be able to get data off. The device wasn't physically damaged, it was an unrelated component in the laptop that failed.

If they tell you they can get the data off without physically ruining the device, maybe they can do it. But if they need to unsolder stuff or do a "chip-off" recovery - use someone else.

Not only is there no reason I shouldn't have my data, but they couldn't bother to write me when they failed, I had to pursue them.

If there's one upside, it's that they didn't charge my card for their failure to get my data.

Great for data recovery! Communication was excellent too and he was able to recover 98% of mydata from a broken SD card.

Amazing services. My assigned Technician LaRaya was so polite and professional. She recovered every data on my failed SD card. Thank you

Recently got a voicemail from George Pavel there was no answer when i called i will go somewhere else

These guys are affordable, and do outstanding work. They are experts and can handle any issue.
You wont regret doing business with them.

I would give this company 0 stars if I could. Was excited to find a company that would retrieve my information for a 'reasonable' price. My account rep, George, was great at first. Very responsive/receptive and willing to work with me, but little did I know I was being set up for a BIG disappointment. Once they received my old 4GB flash drive, that's when ALL COMMUNICATION STOPPED! I stressed that I wasn't in a hurry, just keep me up to date on progress. I NEVER received any updates after about the first month. When i did call in, around months 3,5, and 6, I always received the same excuse that they were working on it and should be done soon. After 9 months, I finally decided to give up, and magically once I placed the request to return my flash drive, it was done. I didn't feel good giving this company my business, to stuck to the refund/return plan. Also note, you don't have to pay $40 for the return, you can also pay for your own label, and email to the POC for less. I stress to you, PLEASE DO NOT USE THIS COMPANY. THEY DON'T KEEP THEIR PROMISE AT ALL. Not sure how they even stay in business with customer service like this.

This is just a vote of thanks for the quick turn around that salvage data offered with the data recovery.

They were able to recover all of my data. They were also very friendly! I would use them again and highly recommend them.

Wanted 1400 dollars just to recover some photos, and then on top of that wanted 40 dollars to ship a tiny hard drive back to me!

Not all the data was recovered but still I appreciate the effort George's team did to recover most of the data

They were able to retrieve all of the data from the failed hard drive. All of the files were successfully recovered. Thank you very much!

I shipped my failed external hard drive to them. I was unable to access my photos or videos. They recovered my lost data. My wife was overjoyed.

They recovered all my data, were a professional pleasure to work with. Efficient, cost effective and communicative.