Samsung

I bought this washer dryer a year ago WW80K5410UX. And since water leaks from it front door. And after two engineering visit and 1 repair, its still the same. And on top of it, samsung says I need to pay for repair as its "not a fault". Is this kind of a joke, water leaking form front door of an year old dryer is NOT A FAULT.

I have had this TV for just over one month and now can't get any sound. When I contacted the 'help line' I am told this is a fault with the TV they can't give me any timescale the problem will be fixed, can't replace my TV as would give the same model with same fault and won't replace with different model. Why have they not recalled these TV's why are they stil selling them. I will never buy a Samsung again the customer service is shocking no help at all.

Warranty service so SLOW 21 days!. This is 2nd time this year washing machine (Samsung WW80J6410CW) has broken, 2 1/2 years old. 1st time took 19 days to get repaired. This time 21 days. The engineer can only inspect the machine after 10 days and then only come back 11 days later to fit the parts. I tried complaining to Samsung Cutomer Services Solutions. But they say there is nothing they can do. They finished by saying have a nice day!

I've been trying to have my TV looked at for almost two weeks now, with Samsung fighting me every step. First they told me it was out of warranty and that took 3 conversations to fix (purchased November 2022, 1 year Samsung warranty AND I purchased an extended warranty from the place where I purchased it.
Then trying to get a service appointment has been a huge headache. They want to schedule you a date, not a time, and sorry (not sorry) but I work full time and refuse to take time off for a TV to be looked at. I had an appointment today between 12 and 2 where I would go home for my lunch when the technician was at my house, but the technician NEVER showed nor are they answering my texts which is infuriating. I'm so tired of fighting with Samsung on this. I have had this TV for less than a year and my LG TVs are several years old and still work.

Do NOT buy a Samsung TV. I will write this review everywhere.

Sent my $239.00 earbuds for repair. SAMSUNG said they would refund purchase as they had none of a current product to replace them. All SAMSUNG has done is make poor excuses then promised a bogus refund. One of their representatives Cristian pleaded with me to trust him. That was a waste of my time. They promised a link to Citi Bank for the refund which has never materialized although they emailed me 10 days ago saying it was approved and would have link in 3-5 days. That was a lie. My son who's dealt with SAMSUNG customer service laughed his rear end off and said "Good luck you've been suckered. They always dissapoint"

I purchased the z 4 fold and the only thing came with it was a C type USB that requires a C type charger base that had to be purchased separately for 23.00.I have always purchased Samsung because the product is great so I know once upon a time the device included base,ear buds and the USB.Here 2023 I received nothing but a USB for 1,799.00 really Samsung?couldn't believe it. PLEASE make sure you know what is included with the device before you purchase I didn't but it was a lesson learned. I guess you are trying to make money but at least include the base.

Galaxy A11 is the worst phone ever, Im trying galaxy after my apple iphone broke, well this is a disaster, samsung should be ashamed they made such a hackable peice of junk, i have had to factory reset my phone twice this week because my pin is apparently hijacked and samsung or the hi jackers have it my fingerprint option blocked, what could be more identifying than my fingerprint, I will never purchase a samsung mobile phone again in life, back to Apple. This cheap joke is a disaster!

I was a loyal Samsung owner; stove, microwave, washing machine and refrigerator UNTIL the poor performance of the refrigerator (the ice maker never worked well, and broke after 2 1/2 years) and the way Samsung handled, or should I say mishandled, the washing machine recall.

When I called, I was told that delivery and installation would be covered for the recall. When I received my check, neither was paid. When I called again I was told delivery and new hoses (which any reputable dealer will require when installing a new washing machine) would not be covered, and all my requests for call backs from the company have never been answered.

I will NEVER purchase another samsung product and recommend that others do the same.
TK

This past December 2021, Samsung offered a great deal on a refurbished S21FE. It was a good deal and I purchased one, or so I thought. I got regular emails up to and including an email that said my phone had shipped. After a few days, I received an email telling me they oversold the promotion and were immediately cancelling my order. At the least, I was extremely disappointed. Three days later, I discovered that they were now running another promotion, selling the exact same phone. The price was higher, but they now miraculously had stock. Because I had patiently waited for my phone to ship, I missed out on a similar purchase opportunity from Costco.

If it wasn't for the fact that I hate Apple products and Lenovo purchased Motorola, I might just trash everything Samsung for slighting me.

Waiting for Samsung unveiling of the zflip 5 I got too excited ytd and placed an order immediately as the phones were unveiled. When I got my confirmation email...then I had realised that I had chosen an online extra colour of green inside of the mint colour that I had wanted...I called the customer service immediately only to be told I can't cancel the order.I was heartbroken. I requested a call from the manager during office hours and hung up. This morning the manager at Samsung customer service Singapore Thiba called me. She was extremely polite and resourceful...she asked me a lot of questions and when she realised how much I wanted the colour of my choice.she said she would try to help me and told me to give her time...
Then she called saying she had gotten my purchase cancelled.she also got me back my one time use 200 dollars voucher...she also helped me cancel my old phone trade in...
I thank Thiba from the bottom of my heart for going the extra mile to help me..

After contacting Samsung a 3rd time via the email option when I searched for the CEO, I did receive a phone call from Samsung. First they left a message and I hadn't had a chance to call back, but they tried me a second time the next day and I answered. They apologized, explained that I read their website correctly, said they would address it with the delivery company, and credited me a small amount back. I do appreciate this finally receiving some attention and updated my rating to 3 stars.

I have spent over $3,000 in samsung products and they are the worst company I have ever dealt with. When someonthing break 4 months atfter purchase they could careless about helping. I will never purchase a samsung product as long as I live and nor should you.

Overpriced, and as soon as the manufactured warranty expires, surprise the product does not work. VERY overpriced for an over priced product that does not produce and the customer service is the worse, even if you buy the extended warranty, it cost more to fix the deflective product than to buy a new product, waste of money.

I was having trouble with my samsung gears2. I called ATT, I was then sent to samsung. Samsung sent me to best buy. Best Buy informed me that they could do anything to fix my gear. I was then routed back to Samsung. I was put on the phone with someone I could barely understand. Their attitude was as if they did not care that I had purchased this item and just wanted them to replace it. I informed them that I would be writing a review and would write until the end of time about the service I received. The person on the other end of the phone stated, "ok', I have the gear and have been with Samsung for the past 4 years. This will be the last item that I will purchase from them. They are quick to sell you something, but don't want to have anything to do with you when you are having a problem. Samsung sucks.!.

Worst TV I ever bought, lasted just enough to pass warranty and won't turn back on. It is a common problem. Maybe it's cheap sets they make avaliable arround hollodays, this is what I understood from customer service, your TV will last as your warranty, so buy a TV every 2 years. Not what expected from a global company, shame on you Samsung.

Bought a Samsung Soundbar/speaker set up (hw-q750b/za 5.1.2ch soundbar with wireless dolby atmos...to be exact) as well as a Samsung TV.

Subwoofer blew essentially right at the 12 month mark, for seemingly no reason at all. After talking with customer service for well over an hour I was told since it was out of warranty (by a matter of weeks) all they could do was refer me to their parts distributor where I would have to purchase a new subwoofer.

Terrible quality, terrible business practices. Please do yourself a favor and go with a different brand.

Two years ago we moved into a new house and bought a refrigerator, a stove and a microwave the refrigerator after two weeks the icemaker didn't work now my stove is getting rusty and the microwave just broke my advices stay away from Samsung kitchen appliances

I contacted Samsung because my S6 started to go wrong.
The support center sent a return company to collect it.
3days later I got it back and they told had come into contact with liquid.
This is not true it had not been anywhere where it could have got wet.!
They go on to saying that it is not covered by the warranty.
This is the last time I will buy anything Samsung.
I was very Disappointed with there decision not to repair it.
I taken it to Vodafone and they told me it was the touch screen that had malfunctioned.
Not liquid damage. Think twice before you buy a SAMSUNG PRODUCTS this might happen to you!

First hour was to get a service authorization number for 65 in TV. After a week and another hour on the phone service request was canceled as no service techs in the Spokane, WA area. Offered to replace with last years model (less than half of what I paid.

Now working on a refund.

Who knows where this will end up. For now out 5K and no TV.

Wow... LIARS. Thieves. And con artists misleading and taking advantage of their loyal cust. NO.NO NO. Leave this company now. Never buy another product from these con artist.
Wasted 2 days of my time going to 2 ubif stores to have a factory defect fixed... both assured me is was covered under factory warranty. They put new piece in and it still did not work. So then I had to pay and waste more time and send phone to them... all the while this has been 1 month yes 1 month my child has been without her phone. When I sent phone back all was good yrp covered under warranty the phone is 8 months old.
Now I get a PAY US 200 DOLLARS CAUSE IT IS OUT OF WARRANTY. They are thieves... cons... and liars... And this from a no longer life long customer. They deserve to be shut down! Contact the FEDERAL TRADE COMMISSION.GOV they need to be shut down for these practices.

I bought SM-A736 on ebay. Phone is OK, but service is terrible. 3 times I spent time to try to register phone in my account. SamsungPro? Told me, that they did it and I have to check my account in 12(24) hrs. But I do not see any results. May be support is OK, that Website is bad, or vice versa. I have Samsung phones last 5-7 years, I did not have any troubles with phones. Now I have troubles (not with phone) with support.

Iam not recommend to buy a fresh samsung mobiles.
My mobile display not working automatically after service he saying physical damage but thats gone automatically. This issue faced two times. My mobile is M21 price *******. My repairing cost 9000+ this estimate only auto damage display replacement. Other hanging issues and touch issues there. Still my phone under repairing condition but iam not Intrested to repairing any way. My thought this is brand tricks. Warranty also not provided.

Samsung products sucks. I brought a side by side Samsung refrigatror please don't make the dumb mistake I did a week after buying the frigator go on sale 100 dollar difference within a year the freezer went bad now two year stil have warranty the refrigatror is bad an they been a week and half an haven't got my problem solve please run to the hills before you buy the business an product suck