• Samy's Camera

2018 CUSTOMER CHOICE AWARD

Samy's Camera

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Overview

Samy's Camera has a rating of 3.4 stars from 13 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Samy's Camera most frequently mention customer service. Samy's Camera ranks 30th among Camera sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
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How would you rate Samy's Camera?
Top Positive Review

“My review as an opinion of photographer...”

Lency L.
8/26/19

Twice now have I gone to this place to have my camera serviced. The gentlemen that looked at my camera said that it would take about 10 days to get repaired, they called me this morning on the 5th day informing me that they've finished and its ready to come home. Flopped out of bed and came right over, again I was very pleased with the repairs and the price was quite reasonable! They're always very polite, funny and helpful but more importantly, I trust them! Thanks guys! :)

Top Critical Review

“Camera never arrives”

Cesar F.
12/22/21

I purchased a Cannon creator kit camera from Samy's. They chose to ship the item via FedEx with signature required. I never received the item. After many calls to both FedEx and Samy's camera neither took responsibility, so I am out over $650. Very disappointed and although it seems FedEx is at fault for loosing the item I also hold Samy's at fault since they choose FedEx.

Reviews (13)

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customer service (3)
Thumbnail of user lencyl
Netherlands
3 reviews
8 helpful votes
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August 26th, 2019

Twice now have I gone to this place to have my camera serviced. The gentlemen that looked at my camera said that it would take about 10 days to get repaired, they called me this morning on the 5th day informing me that they've finished and its ready to come home. Flopped out of bed and came right over, again I was very pleased with the repairs and the price was quite reasonable! They're always very polite, funny and helpful but more importantly, I trust them! Thanks guys! :)

Thumbnail of user syliviam
Texas
6 reviews
17 helpful votes
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November 17th, 2014

I buy all of my cameras from Samy's. Not always the cheapest but their service is always excellent. I'd rather pay a little more and know I'm dealing with a good knowledgable seller who takes care of it's customers.

Thumbnail of user hermanb45
California
1 review
17 helpful votes
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September 13th, 2019

When I failed to complete my order 2 months ago, I thought all was lost in getting my new Sony camera. I spoke to Rod in Samy's customer service, and he jumped into action. He called me later in the morning with a suggestion, which I followed up on. The Sony model had just been released, and by working with Rod and Samy's and Sony, the model shipped today. This was above and beyond any online site I've worked with, camera or anything. Samy's rocks, and Rod is the man. He earned a customer for life!

Thumbnail of user cesarf46
Texas
1 review
0 helpful votes
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December 22nd, 2021

I purchased a Cannon creator kit camera from Samy's. They chose to ship the item via FedEx with signature required. I never received the item. After many calls to both FedEx and Samy's camera neither took responsibility, so I am out over $650. Very disappointed and although it seems FedEx is at fault for loosing the item I also hold Samy's at fault since they choose FedEx.

Tip for consumers:
Be careful when purchasing from Samy’s Camera.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user pilarr32
Argentina
1 review
1 helpful vote
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December 17th, 2021

Not recommended at all, at least buying online has been a nightmare and in the end cancelled at the moment I should have received it. Ruined my chance to buy the camera. I should have just bought it in amazon or bh photo

Thumbnail of user ad431
Massachusetts
1 review
0 helpful votes
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April 19th, 2021

Unfortunately I have to leave this. Please, please CHECK your items before shipping. I am extrodinarily disappointed. I ordered a used 24mm 2.8/f lens for a gig. Shipping was swift, but upon inspection I was given a 40mm 2.8/f lens with the tag reading "24mm". I am not able to work with this lens as the depth of field is not correct for my subject matter. I called promptly to explain my issue, and was told the 24mm I ordered was never actually available and this was a mistake. All I was offered was a refund after the item is shipped back and received, and that human error is to blame - "I'm sorry" however doesn't resolve me being unable to work. I am hopeful to use the refund to buy a used lens from Canon directly. I wish I could leave a better review but this is an extremely frustrating oversight that prevents me from working the gig as planned.

Tip for consumers:
Call them to verify the inventory before ordering.

Products used:
None! Can’t use it

Service
Value
Shipping
Returns
Quality
Thumbnail of user barneyl
California
41 reviews
517 helpful votes
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June 12th, 2011

I typically have shopped online at BHphotovideo and adorama but recently found Samys camera to be an excellent value and they have better customer service than either of the other sites in terms of really helping you pick out the best equipment for your needs. I heard about them through the Playboy shoot the centerfold workshop http://samysedu.com/2011/06/03/shoot-the-centerfold-weekend-begins/
And met some of their employees who were very knowledgeable. They can sometimes have deals that are not on their website I noticed so call them if you are looking for something specific.

Thumbnail of user jibl
Pakistan
21 reviews
12 helpful votes
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April 26th, 2021

For me, it has been an simple and convenient favour. You are very awesome because I visited your website, but your customer service is not strong.

Thumbnail of user seanb39
Italy
8 reviews
22 helpful votes
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November 22nd, 2014

I believe they are the best on the market. You can find good deals and great service.
Most of the greatest photographer in the US go there.

Thumbnail of user dwayned6
France
3 reviews
25 helpful votes
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December 30th, 2014

I like samy camera I found out about them from a cousin who is a pro and they have excellent service and recommendations. Very good

Thumbnail of user ivanb54
Germany
2 reviews
3 helpful votes
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September 22nd, 2016

As amateur photographer i must say i have found everything on samy to become pro :P

Thumbnail of user bobbym49
Arizona
7 reviews
5 helpful votes
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November 19th, 2016

I am not a professional photographer but amhappy that I've found this website. I like it.

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About the business

Shop Samy's Camera online or in California for Photography Equipment including New and Used Digital and Film Cameras and Lenses, Video Cameras, Tripods, Lighting and Studio Gear, Underwater Photography Equipment and more from top selling brands, Canon,...

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