satnaveasy

I ordered a Garmin Nuvi1490WT on Saturday afternoon 17th September 2011 and received it at 09.30 Tuesday morning by Special Delivery. I was very impressed by the communication and delivery as I live in N. Ireland and usually have to wait longer than on the UK mainland. Would recommend this seller without hesitation.
Sincerely, MICHAEL MALLETT

I have to say that I am extremely happy with my Garmin Nuvi 1490T the price was great and was delivered within days of my order. Would have no hesitation in recommending SatnavEasy to friends and relations.

Bought myself a Garmin NuLink 2320 from these guys; not over the website admittedly as their office is just down the road from me. No problems at all and happy with the product.

Ordered a TomTom XL2 from this site. Product arrived am next day. Phoned for some techical advice and found the Dealer very helpful. Product good and service excellent

I have just bought a Garmin 1490 from satnaveasy. It arrived very promptly at a good price. It is my second sat nav from satnaveasy and I am very pleased with the item and the service.

I ordered a Garmin sat nav which arrived very promptly but was missing a part that connected the sat nav to the windscreen. I emailed sat nav and within 2 days I had the missing part. Great Service

Very good service ordered one day received next day as promised by courier excell customer service, very knowledgeable person who advised will shop with them again

Ordered a Garmin 1490T online in May 2011 from Satnaveasy, The unit arrived promptly and is an excellent satnav. They delivered on time and at possibly the best price around. This is the 2nd Satnav I have bought from them A 1390T was also delivered promply from stock in January this year. Excellent service, and IMHO they are reliable and a good company to deal with, I recommend them.

I can only relate my experience with this site. I ordered a Garnmin Nuvi 1490T. I thought the product information on the site, for the range of Satnavs supplied, was comprehesive and easily understood. The price was the best I was able to find on the internet but I have had no verbal contact with the company. Communication following acceptance of my order was very swift and I got regular updates of the order progress. The item was supposed to be next working day delivery before 1500hrs and it was delivered 20 mins late - not the fault of Satnaveasy. The product and traffic aerial seem to work fine and althouogh I haven't had a chance to thoroughly test the Satnav, at the moment, I am a very satisfied customer

This website fraudulently advertises sat navs with features which they do not supply. Bought a Garmin 765WT ( with traffic!). When the aerial supplied didn't work I contacted Satnaveasy who told me to get in touch with Garmin.
Garmin told me the aerial they had supplied me had only a trial for America on it!
Got back in touch with Satnaveasy who now say that their 765WT does not have traffic despite me having an invoice from them for a 765WT WITH UK and Europe Traffic. Now having to go through Trading Standards.
AVOID THIS COMPANY LIKE THE PLAGUE - THEY ARE DISHONEST and couldn't care less once they have your money.

Bought Garmin 1490t to use in Italy. Arrived within 2 days and product was easy to use abroad. Website easy to navigate and offered the best price for product.

I have purchased 9 Sat Nav's for my company over the last 5 years and 8 of them from SatNavEasy.
The reason is that they are easily the most helpful, impartial and knowledgable about which are the best current models, they are by far the cheapest, the item arrives the very next day and if for any reason you don't like it they offer a free 14 day exchange or full money refund (you have to pay for the return postage though)
I honestly can't understand the other posts who say the company is unhelpful and doesn't try and sort the problems out - I've had the polar opposite experience - I've even recommended 2 friends of mine and they have had the same good experience as me - I had a Garmin unit that basically, due to firmware issues, never really operated like it should have - I called a year later to talk to them about buying a another unit to replace the dodgy Garmin and mentioned to them how there had been firmware issues with it - the guy put me on hold, then came back 20 seconds later and said they'd give me a credit of ALL the money I paid for the Garmin which meant I only had to add £20 for the new Tom Tom Live unit - all this without me even asking!
That's why I would only ever buy from them - I suggest you try them.

I am very pleased with the prompt and professional service given by Satnaveasy and I would definately recommend them to other people.

Great Site, excellent service had best price for the satnav we were after and fast delivery - Highly recommend them.

Here is a response from a U. K. Trading Standards Department regarding internet companies that do not supply goods.
You have rights under The Consumer Protection (Distance Selling) Regulations 2000 if the goods are not received they should refund within 30 days of request. These rights are only enforceable in court however in our experience most issues are resolved by letter.

Our experience shows that the best way to deal with this is by letter; send the letter by recorded delivery and keep a copy; this has more impact and helps you to prove that you have been reasonable.

Adhering to the following outline of a letter will show the trader that you know your rights.

Start the Letter `To whom it may concern`

It is important to show the trader that you know what your rights are, so include The Consumer Protection (Distance Selling) Regulations 2000 as a heading to the letter.

Then in as few words as possible state all the important facts:
What you ordered
When you ordered it
How much you paid
What has gone wrong

You would then need to state that the seller did not supply the goods

Then ask the trader for what you feel entitled to bearing in mind the aforementioned comments.
Give the trader a reasonable period of time to carry out your request and set a date.

End the letter - yours faithfully

There is some chance this letter could be needed in court so keep it concise and reasonable.

Personal Name/Address details

DATE.

Owner / Managers name (or The Manager)
Retailer's name
Retailer's address
Retailer's postcode

Dear [owner/manager's name or Sir/Madam]
Consumer Protection (Distance Selling) Regulations 2000

On [insert date] I ordered [goods]. I received the goods on [insert date] / I have not yet received the goods. [Delete as appropriate]

Under the Consumer Protection (Distance Selling) Regulations 2000 I would like to cancel the order and request that you provide a full refund within 30 days.

Please contract me within 14 days to arrange collection/ return of the goods.

Yours sincerely /yours faithfully

[Name]

Had problem with setting up a TomTom GoLive 825. A quick phone call quickly sorted the problem from a helpful tech team.

I found the Company very efficient and professional. The Garmin Sat. Nav. I purchased has worked well. And the price was very competative.

Purchased a garmin nuvi 1490 satnav which arrived on time.
Excellent unit, good price, clear and easy to use.
Very pleased

Great Web site and the cheapest I found brought 1490T Garmin easy to use just as described and excellent delivery next day as promised Roy

Ordered over the weekend item arrived on the Tuesday could not fault the site excellent

Very fast delivery, great service. Excellent Product. Very Happy. Thanks.

Very happy with the service, price (the cheapest safe option), and very prompt delivery.

Excellent value for money. Fast delivery times and good communication. Highly recommended!